Photosmart 5514 - unable to connect to app store!

Something is wrong!  I have the internet connection on my printer and whenever I chose the Apps menu, it tries to connect for an abnormally long time then an error:-1 cannot connect to the server.

I even tried to restore the default values, re - configure my printer on HP connected using the code validation, and even there, when I click on services, I get:

Hi illogic.

Welcome to the Forums of HP's Support.  I see you found a connection error when you try to access the applications from the front panel of your printer Photosmart 5514.

There are several steps I would you try it please.

  1. Please turn off your printer.
  2. Please turn off your router.  If your router has a power switch, please unplug the power cord from the router.
  3. After waiting a full 60 seconds please turn on your router (or plug it in again).
  4. After the router has completed its startup routine, please turn on your printer.
  5. Once the printer complete its startup routine, please try to access one of the applications.  If it works there is no need to continue with additional troubleshooting procedures.
  6. Please define Manual of the printer an IP address manually and DNS servers.  I've included a link to another post with measures including the screenshots on how to do it.  Don't worry that the screenshots are for a Photosmart 7510, the steps are the same.
  7. Please try to access one of the applications.  If it works there is no need to continue with other measures in case of problems.
  8. Please call HP Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you do not live the USA/Canada region, please click here to find the number of Technical Support for your country/region.

Thank you.

Tags: HP Printers

Similar Questions

  • Unable to connect to App Store since El Capitan

    Cannot connect on App Store on 10.11.3.  The computer has been restarted.  IOS connect on App Store is not a problem

    Same problem for me

    "An unexpected error has occurred all by signing".

    "Your device or computer could not be verified. Contact technical support for assistance. »

  • Unable to connect to app store after iOS iphone 10 6 update

    Hello

    Since the upgrade to IOS 10 my iPhone 6 with stubbornly refuses to connect to the App store. The error message is "unable to connect to the app store, try again."

    The phone is connected to the internet (I can surf and send emails) by wifi. Turn off the wifi and the use of mobile (cellular) only link cause the same error. I also did a reboot hot and cold, without result.

    Any suggestions?

    Thank you

    Bill...

    ANSWER: this theme has the best 3 options. In my case, I had to sign out and in the app store of settings, iTunes and app store. Fixed

    PLE-3598048 http://www.Macworld.co.uk/How-to/iPhone/What-do-If-You-cant-connect-App-Store-AP.

  • Unable to connect with iTunes Store

    Apple tv sends the message unable to connect with iTunes Store

    Are you sing the correct settings of the location and the region

  • BlackBerry Smartphones can not connect to app store / account My World

    My 9530 dies after 6 weeks, so Verizon changed out for a new. Now the app store won't let me open a session. It validates my PayPal and then says credentials download my apps. A few seconds later, I get "unable to authenticate the user at this time, please try again later."

    I get this message on the support site, and he said that there are many causes for it (can you be more vague). There is of course no number to call to get someone to help him with it.

    It is deplorable that the phone went questionable in less than 2 months. Now, I can't get to my apps that I paid for.

    A phone call to Verizon basically told me that it wasn't their problem.

    Is - fixable? I'm starting to understand why people use the term "crapberry.

    Resolved - RIM made me call Verizon, which in turn I patched into the RIM. Once I was officially connected to RIM, they made some magic at their end and reset

    An interesting point that came up during this discussion with RIM that I feel is worth mentioning here to maybe help someone else. If the PayPal account has an expired credit card attached to it, it could generate an error I received. Even if your main source of financing is your checking account or a different credit card, this could happen.

    Here is an article from the base of knowledge about it.

    http://www.BlackBerry.com/BTSC/KB19753

  • Unable to access windows app stores

    Hello

    I'm unable to windows connection app 'store' and play free applications namely raaga, mahojang, collection of solitaire and various applications.  No application is
    opens.  I get the error like '0x80070426' code please help
    model i3521

    Why don't the windows store download updates or applications?
    http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_store/why-wont-the-Windows-store-download-apps-or/6bf18b87-AE76-4C39-9ede-5923274e06d8

    Try this suggestion.

    Windows 8 Store Update 0x8024001E error code
    http://answers.Microsoft.com/en-us/Windows/Forum/windows_cp-windows_store/Windows-8-store-update-error-code-0x8024001E/49820d2a-241e-471e-89F4-7b5440bb8abf

    The poster means Windows key + X when he mentions "Activate Windows + X and turn on the command line (Admin)".

    -What are you connected to a Local or a Microsoft Account account?

    Introduction to Windows 8: If you use a Local account or a Microsoft account?
    http://www.7tutorials.com/introducing-Windows-8-should-you-use-local-account-or-Microsoft-account

    What happens if you create and test with another Windows user?

    See if the program can diagnose any problems and fix them.

    Download and run the troubleshooter modern UI App and check.
    http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

    What to do if you have problems with a soft
    http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

    Try to clear the cache of Windows Store:

    On the screen, press Windows + R key to open the Run dialog box.

    Type WSReset.exe and press ENTER.

    How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8
    http://support.Microsoft.com/default.aspx/KB/929135

    He speaks among other things that the firewall does not might be a possible cause.

    FIX: Cannot install Apps from store Windows 8
    http://www.thewindowsclub.com/fix-unable-install-apps-Windows-8-store

  • Upgrade to iOS 10. Cannot connect on app store

    I have upgraded to iOS 10.

    Now I can't connect to the app store.

    The "updates" show that I have updates pending.

    When I switch to "updates" it shows the list for 2 seconds the list disappear.

    I Iphone6 more.

    Help please.

    Hello. Try a few troubleshooting steps in this article If you can not connect to the iTunes Store - Apple Support

  • Cannot connect on app store or photos

    Hello

    Displays the first time - please accept my apologies if I posted wrong because this is my first time.

    I have a problem with my macbook air mid 2013 girls, run OSX El Capitan version 10.22.5.

    When you try to connect to the app store or photos or iBooks, photo booth, I get the following message on each of them - "app store close unexpectedly", "iBooks quit unexpectedly", etc. - what happens on other applications as well and will not let me open I have an endless loop of this message. I tried to figure it out using various forums etc, but can't seem to find a solution - can anyone help?

    apologies - I meant 10.11.5 version

  • Failed to connect when you connect on app store

    I'll be back just my Macbook Pro 13 inch 2012 model repairs after having found a defective HARD drive cable. The authorized repair shop changed the cable and the HARD drive and now I'm trying to set up the OS X with my AppleID.

    What I've noticed, is that the computer "horses" a newspaper asking for passwords and allow several times the same questions. For once, he wants more to accept the certificate of wifi and connecting to iCloud also asked for passwords at least twice each time you start.

    I could not connect to the wifi during the phase of configuration of Mac OS X for the first time, but once connected I managed to get the communication works. The Safari browser is also ridiculously overprotective and not even open the www.icloud.com because it "cannot establish a secure connection", and whenever I visit a page online it asks me to accept the certificate. She also will not download anything, as I tried to download chrome many times, even if she manages to open several pages like apple.com and www.google.com.

    The App store does not accept my login credentials when you try to connect to the App store and iTunes or the will.

    I thought I have try and open it in recovery mode and reinstall OS X when you are connected to the internet, but trying to connect to one of the two networks (protected WPA2) it does not connect.

    Does anyone have an idea of what could be the problem? None of my other devices have no problem whatsoever using this network. And for some reasons, some applications will accept the appleid and the password while others keep insisting that the password is incorrect.

    I read the date of automatic update, and now the display of connection for the App Store is different.

    I now have the message 'an Apple ID verification code is required to connect. Enter your password followed by the verification code displayed on your other devices". I get the message my iPhone for authorize and click on allow and get code verification, but no new window opens on my Mac to enter the verification code. Put me to square.

    iCloud now constantly asking the password at startup and does not accept the Passover incidentally.

  • Why can I only connect to App Store in guest mode?

    I recently downloaded El Capitan and since then could not connect to the app store when I connect in guest mode. Can you please help with that?

    In addition, I can not connect to secure WPA2 wifi unless I am invited again mode. Connect to a wifi unsecured through my own account works fine however.

    Thank you very much for your advice!

    SH

    Please read this message before doing anything.

    This procedure is a diagnostic test. It is unlikely to solve your problem. Don't be disappointed when you find that nothing has changed after you complete it.

    The test is intended to determine if the problem is caused by a third-party software that loads automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

    Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

    Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

    Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

    The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

    Test in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of the test.

  • Unable to connect to itune store

    Hi, I have saved this problem a few days when I go to the App store, I got something like this "cannot connect to Itunes store."

    I don't know why this is happening and no I don't remember disconnection ever.

    So far I tried to set the correct time zone and go to settings-> Itunes & App stores-> disconnect and connect. I can't yet sign on the back.

    IPhone 4S IOS 9.3.1

    Try a force restart

    Restart your iPhone, iPad or iPod touch - Apple Support

    Also try to connect to iTunes in an area different from WiFi - if possible and see if something changes

  • Connection problem App Store in a specific device

    Hi guys,.

    as of today, I have a problem with the App Store on my iMac. I can not connect, but I don't have the same problem with my MacBook Air.

    Even if I connected without problems in iTunes on my iMac.

    App Store does not recognize my credentials and can't leave my camera.

    I tried to change the password, but the question is always, always only on iMac.

    Can someone help me, please?

    Thanks in advance.

    Eleonora

    Please, back up all data before proceeding.

    Step 1

    Triple-click anywhere in the line below on this page to select this option:

    /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist

    A right click or Ctrl-click on the line and select

    Services ▹ reveal in Finder (or just to reveal)

    of the contextual menu.*, a file must open with a selected item. Move selected item to the trash. You may be prompted for administrator login password. Restart the computer and test.

    If there is no change, repeat with this file:

    /Library/Preferences/SystemConfiguration/com.apple.network.eapolclient.configuration.plist

    * If you do not see the item context menu copy the selected text in the Clipboard by pressing Control-C key combination. In the Finder, select

    Go ▹ go to the folder...

    from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

    Sign out and sign test. If there is no improvement, continue.

    Step 2

    Reset the PRAM from your computer.

  • I am unable to connect to itunes store, reset the winsock files, but can't seem to be struck from the register. does anyone know how to solve this problem, so I can run itunes?

    Since I updated my version of itunes that I could not connect to the itunes store and itunes was insensitive. I worked for a month with an Apple Advisor on this problem and put us the winsock files, but they are still some how in the register and refuse to be deleted. does anyone know how to remove these registry files you?

    IM losing my mind unable to update my ipod or iPhone... Help!

    Hello

    1. don't you make changes on the computer before the show?
    2. What is the accurate and complete error message that appears on the computer?

    You can try to follow the suggestion contained in the link and check.
    Unable to connect to the iTunes Store
    http://support.Apple.com/kb/ts1368

    You can also view the application in the community of Apple support for further assistance.
    See the links in the help.
    http://www.Apple.com/support/iTunes/
    https://discussions.Apple.com/community/iTunes/itunes_for_windows?view=discussions
     
  • Unable to connect to the store of Windows 8

    For the last two days, every time I try to access the store of 8 Windows my PC says that I am not connected to the internet, even though I am! All my other apps work correctly. I tried to use a Wi - Fi connection and and even reinstalled Windows, but I still get the same problem. How can I get the store to work again?

    Hello Mo,

    Thank you for keeping us posted on the issue.

    I suggest you to check the suggestions contained in the present statutes and check the issue.

    Reference:
    http://blogs.technet.com/b/ouc1too/archive/2013/10/19/Windows-app-store-doesn-t-load-after-8-1-upgrade.aspx

    http://blogs.msdn.com/b/notime/archive/2013/10/18/fix-store-app-in-Windows-8-1.aspx

    Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
    http://support.Microsoft.com/kb/322756

    I hope this information helps.

    Thank you

  • Unable to access the app store for Windows

    When I try to open the Windows store it tells me that I am not connected to the internet, even if I am and won't let me access all the apps in the store. I can surf the web and do everything else on the computer but not open the app store.

    When I try to open the Windows store it tells me that I am not connected to the internet, even if I am and won't let me access all the apps in the store. I can surf the web and do everything else on the computer but not open the app store.

    First, clear the cache of the Store by opening a run window (Windows Logo key + R), by typing wsreset and pressing ENTER.

    If it does not heal (it probably won't), check the internet connection, either press the Windows Logo key + X (or right click on the lower left corner) and choose Control Panel > small icons > Internet Options > Connections tab > LAN Settings (bottom) and remove the Proxy Server tick > OK, etc.

Maybe you are looking for