Photosmart 5515 is not recognized by the solution Center

I installed an HP Photosmart 5515 printer on my HP computer.  I have a USB connection and am on a home network.  All computers can print correctly.  I can't get the center of HP solutions to recoginize the new printer and can not find the file msi, it needs.  Can you help me?

Richard Saylor

Hi charger123,

The printer uses a newer version of the software, and your solution center of older printers will not see this printer. You should have an icon on your desktop like the one below which is the new center of solution for this version of the software. Let me know if you need assistance?

Tags: HP Printers

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