Microsoft Arc Keyboard not recognized by the keyboard software

Hello

I recently bought an arc keyboard. Although the keyboard works fine, it is not recognized by the software intelitype.

When I run the software (downloaded from the support section of the arc keyboard), the key settings tab says "no keyboard microsoft usb not detected"

The Hardware tab says:

"HID keyboard device.

Manufacturer: (Standard Keyboard)

Location: On the Microsoft Hardware USB keyboard

Device: This device works correctly

***

This is a wireless keyboard, it works, but I can not find a bluetooth device that is associated with the wireless.

Reinstall the hard and software do not solve everything and I could not find a solution on the web.

I am running Windows 7, 64-bit.

I could use some help here!

Thank you

Hans

Hello Hans,.

Thanks for posting your query in Microsoft Community.

I understand that the IntelliType software is not able to detect the keyboard of the CRA. The question could arise for various reasons, including a faulty hardware, damaged driver etc. I would suggest trying the following methods and check if they help to solve the problem.

Method 1:

Run the hardware and devices troubleshooter. It checks the common issues of interest and ensures that a new device or hardware connected to your computer has been installed correctly.
Open the hardware and devices Troubleshooter

If the issue still not detected or resolved, proceed to the next method.

Method 2:

I suggest you try to install TWO software provided for Windows 7 in the following link of support for Microsoft Arc Keyboard. Check if the keyboard is detected.

Microsoft Accessories: keyboard Arc

If the problem persists, I suggest you refer to the following article which allows troubleshooting of common keyboard problems.

Troubleshooting: keyboards

Hope this information is useful. Let us know if you need more help, we will be happy to help you.

Tags: Windows

Similar Questions

  • Zune is not recognized by the Zune software

    Things I've done:

    Tried all USB ports
    Check the power cord (that's fine)
    Uninstalled/reinstalled the software and device in all possible orders
    Restarted the Zune
    Restarted my computer
    Manually installed Zune.inf driver
    EXPECTED
    I'm on Windows XP Service Pack 3
    Model of Zune is 1395

    Any help?

    Hello

    If you followed the steps in the article?

    If this isn't the case, I would say that you follow all the steps from the article below.

    Your Zune device is not detected by your computer or the Zune software
    http://support.Microsoft.com/kb/944909

    Azeez Nadeem - Microsoft Support [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • Microsoft Wireless Comfort Keyboard 4000 not recognized on the new 64 bit Windows 7 computer.

    Microsoft Wireless Comfort Keyboard 4000 not recognized on the new 64 bit Windows 7 computer. The computer thinks I have a keyboard 600 wireframe. I tried to install the IntelliType 8.2 64-bit for Windows 7 driver but it tells me that I already have a newer driver installed and won't let me install it. Are there specific drivers for this keyboard. I love the keyboard but I can't customize the special keys.

    Hi Tom,

    Check out these links and check if it solves the problem:

    "Troubleshoot the Intellipoint or IntelliType software installation, LifeCam.

    http://support.Microsoft.com/kb/953691/en-us

    "Troubleshooting: keyboards"

    http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/keyboard/wireless-Bluetooth

    Please let us know about the status of this issue.

  • Keyboard Dell Bluetooth is not recognized when energy savings and will not wake my computer. My usb mouse not recognized or the other.

    My Dell Bluetooth keyboard is not recognized when energy savings and will not wake my computer. My usb mouse not recognized or the other.  I use keyboard now, but it seems not be installed yet when I check my keyboard or bluetooth devices. Keyboard does not work after so I'll try to figure out what to do before moving into the power saving mode. Help, please. I did all the updates from microsoft, and there is no update for my bluetooth device, I checked.

    Hello

    1. have you made changes on the computer before this problem?
    2. What is the model of the keyboard?
    3. are you an error message or error code?
    4. which version of the Windows operating system is installed on your computer?

    I suggest you to consult the following Microsoft article and check if it helps.

    On troubleshooting in Windows 7 power management: http://support.microsoft.com/kb/980869

    Troubleshoot keyboard: http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-keyboard-problems

    Keyboard and Microsoft mouse refer:

    Troubleshoot the incidents of the response to the mouse or wireless keyboard: http://support.microsoft.com/kb/838398

    Reference:

    Troubleshooting external Dell Wireless or Bluetooth keyboards and mice: http://support.Dell.com/support/topics/global.aspx/support/KCS/document?docid=277550#Issue0_1

  • HARD drive is not recognized on the Satellite 2800 200

    Hello

    First of all, I'm Dutch so I hope that I do not have too many mistakes in my English writing.

    I bought a 2800-200 Satellite at a friend's House. This laptop has a problem.
    When it is started is says "insert the disk in the drive system. Press a key when readya?.

    My bios is ACPI BIOS version 1.80
    In Pheripheral in Bios it says disc hard = not used Mode.

    On page two discs i/o: HARD drive: no drive.

    I tried two hard drives and the two were not working and not recognized in the BIOS.
    I have no CD of restoration.

    My questions:

    What kind of central computer has this laptop?
    Can someone help me with the recovery CD?
    What can I do to fix this?
    How can I change my BIOS so that the HARD drive is recognized?

    My hard drive is MK2023GAS and is not broken. There is nothing on this HARD drive.
    But also with the disk hard 10 GB of origin, I had the same problem.

    I hope you can help me and once again I apologize for my English.

    Hello

    I'll try to help you my friend.

    > When it is started is says "insert the disk in the drive system. Press any key when ready
    This message appeared on my laptop after the HARD disk is dead.
    I had to replace the HARD drive and reinstall the operating system.

    I guess that it of the same problem with your laptop. The HARD drive is not present or not recognized, and you will need to install a compatible HDD for the operation of the OS.

    I have google a bit and discovered that this laptop comes with the 10 GB HARD MK1016GAP of Toshiba drive. It supports the interface ATA-2/ATA-3/ATA-4/ATA-5.

    Please note that many BIOS have a limit of size of HARD drive. This means that not all HARD drive sizes are supported! I assume a 20 GB should be compatible, but this is just my own opinion
    > How can I change my BIOS so that the HARD drive is recognized?
    The BIOS can be modified outside the update (check page driver Toshiba-> Archive-> archive of Satellite).
    But vary important is that you use a compatible HARD drive.

    > Can someone help me with the recovery CD?
    Don t know if you will be able to order this CD at the service provider allowed in your country, because the laptop is really an oldie. But you should ask the guys.
    What you is to install the OS from the Microsoft CD-ROM and then could install drivers needed.

    Greetings

  • Pandigital PANSCN02 scanner that is not recognized by the computer

    I have a Pandigital PANSCN02 scanner that is not recognized by the computer.  Help.
    * original title - programs compatibility Application Applications App Apps game games Legacy Crash crashes Hang hangs *.

    Hello

    You can see the Microsoft Windows Compatibility Center, which says that the device has no information about the compatibility in windows 7.

    http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/search.aspx?l=en-us&s=Pandigital%20scanner%20PANSCN02%20&type=hardware

    I suggest trying to launch the device in Windows Compatibility Mode and check if it works. See the link below:

    Make older programs in this version of Windows

    http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

    Hope this helps,

  • Sansa e280 not recognized by the pc

    Hi all! I'm new here and I recently had a problem with my sansa 280. I know that for my sansa display in the pc I need to put it on the usb mtp mode. But when I put it on the pc, it does not recognize my computer and he says: "usb malfunctioned or not recognized by the pc. When my sandisk is out of the computer works perfectly. How can I get my computer to recognize the sandisk card? I want to put more music on this subject, and I can't! I use windows vista. Please help me, I would appreciate your help a lot!

    I had your exact the same problem. You can read in the thread I started. I pasted the answer that worked for me here.

    c1u31355

    Download Windows Media Player 10 or 11 from www.microsoft.com and reinstall it. This usually fixes things. Next step, but only if this does not work, is to get the "MTP Porting Kit" from Microsoft and install it.

    Let us know if those who help or not.

  • 6 10 iPhone iOS is not recognized by the laptop Win10Pro

    6 10 iPhone iOS is not recognized by the laptop Win10Pro

    After the upgrade to iOS 10 on my iPhone 6, is is no longer recognized as an external drive by my Win10Pro x 64 laptop on USB 2.0 or 3.0 port. New cable is used to eliminate that as a problem.

    Why is this happening?

    I come to the last iOS 9.x.x?

    Y at - it and the new driver I need to download on my PC?

    I started to automatically backup icloud, but I want to import photos directly to my PC.

    Thank you

    Vicki

    Try opening the iPhone before connecting to Windows. If the film is not empty, then the device should be listed in Windows Explorer. If it still does not show try to restart the computer and the device, and then try again. If it does not show more in iTunes then try iOS device is not showing in iTunes for Windows.

    TT2

  • I found that if it becomes necessary to use time machine to return to an earlier existence to reinstall the iphoto library, if for some reason, you lose lose, then when you try to synchronize your ipad is not recognized by the computer.  As one

    I found that if it becomes necessary to use time machine to return to an earlier existence to reinstall the iphoto library, if for some reason, you lose lose, then when you try to synchronize your ipad is not recognized by the computer.  So when you try to synchronize the pictures, they are all removed from the ipad and trying to reinstall everything again.

    This may or may not work immediately.  In my case, only half the photos have been installed, and then the error message came that the rest of 9000 can be installed.

    I contacted Apple support team who has made various suggestions.  Subsequently clicking on a photo list in iTunes were all going again and pictures of 9000 then installed.  When I asked the support team what could happen I was told that it was a "glitch".  I don't like seeds they mean that there could be an error in coding somewhere.

    Here me again.  I use an iMac and iPad.  I don't know why XP and iPhone came.

  • TV not recognized by the server-> 40L 73

    Hello

    My problem is already listed on this forum but I can't find a solution or explanation.

    I recorded with a Toshiba account in order to use the "smart" features of my incl. TV services VOD as Maxdome etc...

    Whenever I push the button 'cloud' I get the message: "your TV was not recognized by the server. Press OK to re - connect to the server... »

    When I press OK, it will start to accept T & C, privacy, user name, password, etc... The connection will work with my current username and password...
    But unfortunately he will not stay for the next time.

    Call the hotline they suggest to send the unit for repair... I can't believe that there is a problem with my TV... But server.

    Any suggestion? May be related to an IPv6 Internet connection?

    In addition, even, I would say I'm a fan of Toshiba, my TV's performance are simply bad. When I have the cloud works, it takes two minutes until Maxdome should be started.

    And can someone tell me WHY I need to get into the clouds to access my saved content? Or Media Player? This content "offline" should be much more quickly accessible.

    Thanks for your help and your comments in advance.

    Maybe you should just a few solutions of circumvention of the Commons:
    First, you must set the default TV.
    Then configure the internet connection once more and then try to connect to the cloud to accept all of the terms and conditions, privacy and other things.

    By the way: you should also check if your firmware is up to date. This can be checked here:
    http://www.Toshiba-OM.NET/firmware.php

  • Portégé R700 - 15L - 3 G is not recognized by the system

    Hello

    I already bought this laptop and I have problem with 3G driver to work.

    I downloaded the latest drivers from the website, but the device was not recognized by the system?

    Any ideas how to fix?

    Best way to fix this is to install the original OS, you got with this portable Portege. Original recovery image contains all the necessary drivers and tools and utilities.

    When you use the FN + F8 key combination what options are available?

  • External hard drive is not recognized and the Table to Partition GUID (GPT) partitioning scheme has message is required (-69773)

    Hello!

    I have an external HD that has been unplugued without eject by mistake. Since then, the HD is not recognized by the finder or disk utility.

    When I list the disk in the Terminal, the drive is listed.

    But when I tried to check or repair, a message appears: "failed to check this disc: a Partition GUID (GPT) partitioning schΘma Table is required (-69773).

    I can access the files using programs such as Seagate File Recovery, but I want to extract data and repair the disk without using 3rd party software.

    Is this possible?

    If you have access to the files - a possibility would be to get the files off the disk and then reformat using disk utility

  • Apple not recognized with the new update ID

    What now, after the update

    Apple not recognized with the new update ID!

    I have the same question. The user and the password are ok because I can log in here: https://appleid.apple.com

    But after the last update my iPad say that "the apple ID or the password is incorrect."

  • HDD and dvd are not recognized in the configuration menu, what could be the problem?

    The hard drive and dvd drive are not recognized on the configuration menu for my desktop Pavilion a4316f.  What is a controller failure?  A PCI controller can be used to replace the motherboard controller?

    dhobs,

    Anguish, that the suffering of the faulty motherboard has been aggravated by your actions. Why you decided to perform a restore (which re - formate the disk, erase all your data files (documents, photos, videos to misic,) is really amazing.)

    You had a viable BONE, work and the data store. You he clobbered with recovery. As explained, the 'tattoo' reads the embedded hardware configuration and will stop at the resumption of treatment if it detects a change.

    Only temporary help I can offer is to open the computer case and install a small 12v on the NVidia chip fan. IF the chip is not 100% burned, you can earn low enough time to reinstall the operating system and then add the map.

  • Hard drive is not recognized in the BIOS - Equium A60

    Hi hope someone can help. I have a Toshiba Equium EA60-173 and the hard drive is not recognized in the BIOS. When I remove the hard drive and put it in another laptop it is detected fine. I also tried another hard drive in the Toshiba and that does not work either. So I suspect the IDE controller has disappeared, but can I do to confirm this? I wish there was an option in the BIOS to force detection. I updated the BIOS but still the same.

    This laptop is only just out of warranty, so if it is the controller would I need to replace the motherboard? Are there other options at my disposal?

    Thanks in advance.

    Hi Neil,

    Unless there is some physical\problem with the cable/connector hard drive, then it is most likely that you will have a new mainboard for your laptop. I suggest you to contact an authorized service partner and ask them to check your laptop and give you an estimate of the cost of the repair. Then you can try to shop for less expensive alternatives.

    Kind regards

Maybe you are looking for

  • Could not find back arrows

    I used to have arrows to go back and forth. For reasons unknown, they disappeared. This has happened Each time Firefox opened Is a few days ago

  • try to get out of the Setup Wizard mode and secure windows not installed right

    in the Middle using my wireless mouse, my laptop has slipped into my keyboard and my mouse is not responding. I tried to reinstall the ihome cd and I get an error saying my computer is in safe mode or my windows installation wizard is not installed r

  • programs works do not, impossible to find, more. Help, please! (Vista)

    I need serious help and hope someone can give me an idea what to do. I booted up my computer and noticed some of my desktop icons disappeared, then I noticed that most of the elements in my taskbar weren't appear something tried to install (turned ou

  • have error code 2160841 on an update

    Update tries to install and it returns an error every time, but other updates have installed ok

  • a genuine windows is not became true?

    I bought a windows ultimate version 7, I am sure that his real and installed in my 64-bit pc. I have download all updates, service pack and IE 10. for a time, at each start, he asked for activation, when I type the COA displayed a message that the co