Photosmart 6510e

When I try to copy I get a sheet of only same lines black for the color, all the test pages come out ok and I've changed the ink cartridge. I also checked the connections and cleaned the print area.

wuwu1,

Thank you for your ongoing efforts, I suggest to call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

Tags: HP Printers

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