Photosmart 6520 disorder registration for eFax

I just bought a Photosmart 6520 and try to install eFax.  I clicked on the control panel of the product and have found the button setup eFax tab printing & scanning (as directed by the instructions included with my printer).

When I click on the eFax Setup button, my browser opens on the creation screen / connect you account for eFax:

https://www.eFax.com/promohp?v=1&TP=HPSW&locale=en-us&Eid=2E59A7DADE79BD7E76D7B50DD2D4133001B0ACA2

The 'Create new account' button is grayed and I'm unable to create an account.  The button "Connect to eFax" is red (active) and I am able to click on it to log-in. However, since then I've yet to be able to create an account in the first place, there is no account for me to connect to.

Product: HP Photosmart 6520

Operating systems: Windows Vista 64-bit

Browsers:

Google Chrome Version 25.0.1364.152 m

Internet Explorer Version 9.0.8112.16421

Mozilla Firefox Version 3.6.22

NONE of the browsers all worked differently

Help, please!

Thank you.

After much research, the only solution I found was to call HP Cloud Services @ 1-855-785-2777.  HP then degenerates the Efax number.  They then plan a time to remind you of your fax number and the password to use.  This has probably happened to 6520 users.  It was set long rather than having the customer go through research, emails, phone calls and waiting for a fax number.

Tags: HP Printers

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