Photosmart 7520 printhead failure

Hello world:

Newbie here. Just got my 7520 Photosmart all-in-one printer.  I think that it has been correctly configured to print wireless and properly installed ink cartridges.  When you try to print, I get this error message: failure of the print head. Turon power off then turn on again.  I've done several times and it didn't work.

Any ideas, anyone?

Kind regards

Luke

Hi Ciara:

Thanks for trying to help.  I did not clean the print head.  I was finally able to contact HP support and they solved the problem.  They had me remove each ink cartridge, put, then power and their return to market.  It worked.  I think that my cartridges may not have been to sit properly in their locations.

Kind regards

Luke

Tags: HP Printers

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