Error printhead HP Photosmart 7520

So I bought a HP Photosmart 7520 over 3 months ago and about 2 weeks ago I got an error saying that there is a print cartridge error. I could get of it and fine print, but it is gradually degraded until whenever I turn on the printer it says that there is a printhead error and it's not moving from here. It connects to the WLAN because the blue light is on continuously and makes noise, but I can't seems to dump in the error message. Help! I contacted HP and they said that there was no problem of the printer and that he had a problem with my computer and I had to get it fixed. Now it is fixed will cost me more that he'll buy a new printer. I mean, I bought a photosmart older and who did not break up because of software glitching butbecause he fell of my office.

TO remedy this I considered reinstalling windows and going through the trouble to reinstall everything or do I have to change my SSID for my wireless network. Who's going to do me any good?

I really need help, and I don't want to have to buy a new printer, I'vehad decent luck with HP products, but after 2 months, its pretty sad. I could really switch to Canon, but I did not like the nice things, this printer could do.

I do not recommend the use of unconventional measures to clean the print head, because then you would not be eligible for a replacement, if you are still in warranty.  I offer this link as a last resort, but it can't really fix the problem you are having: "black ink not working do not.

I think that if you call technical support at another time during the day, you will have more chance to reach a true professional. If this is not the case, let me know and I'll send you a link on where to buy a new printhead from the printer. The link in my previous post includes the same steps that a phone agent must follow to confirm the replacement so don't be aware, you may need to repeat these steps.

Are you still in warranty?

Tags: HP Printers

Similar Questions

  • Photosmart 7520 out of paper message

    When I try to print from either regular or photo try I get a message that the printer is out of paper when it is not.  The printer was working fine until recently.

    The document here may help resolve false 'out of paper' error on the Photosmart 7520.

  • Photosmart 7520 error: there is a problem with the printer. Turn the printer off, then on.

    I have a photosmart 7520 affected by the following issues.

    Issue #1: randomly, all lights start flashing market and the screen reads the following:

    Error. There is a problem with the printer. Turn the printer off, then on.

    I can't find a move that throws this to happen.

    #2 problem: When the printer is turned on and slowed down, also at RANDOM times, the printer will "Ding" followed by the flashing light wireless. So what sounds like the cartridges are cleaned, then a sound like the charger spinning or the printhead full running followed from one side to the other, then ending with a "Ding" and then back to normal.

    When this happens, the wireless connection is disconnected and then reconnected. Also, this disables the "Scan to computer" function on all computers on the network and manually requires the reactivation of all.

    From what I can tell the printer restarts itself.

    It is plugged directly into the wall outlet, no surge protector.

    Technical support has already go through the stages of the print head, me up to the top of the chain and eventually replaced the printer with a new brand.

    THE NEW PRINTER STILL DOES THINGS AS PRECEDENT.

    This printer is connected wireless to router Netgear N900. My all current computers running Windows 7, all are on the same network and workgroup and all are running Mcafee Total Protection.

    If someone is or has experienced the same or similar problems, I could sure use help.

    Solved myself.

  • Photosmart 7520: Scan to email - server connection error

    Apologies for another post on this subject, I worked my way through the various fixes but none have worked.

    Scan to e-mail worked very well - we use it quite regularly. Then, about 3 or 4 weeks, we got our first message "error server connection." I'm not aware of nothing to bud in our home network, where we use the printer.

    A moden is connected to an Airport Extreme (82.1.132.1, DNS 194.168.4.100 IP / 194.168.8.100). The printer is connected wireless. We can print and I see that the printer is registered on the network.

    I tried:

    1 Manual IP and DNS: IP 10.0.1.249, DNS 8.8.8.8 / 8.8.4.4

    2. as stated above, but DNS changed to 194.168.4.100 / 194.168.8.100 - the same as AirPort Extreme

    3. automatic IP (10.0.1.7) but manual DNS (both variants above).

    After each change, I stop, wait and restart the printer.

    Printer series no TH417710CJ05YY

    Firmware ELM1CN1434BR

    Version of the firmware fix 20

    Country/region 31/1

    Any suggestions?

    Thatnks for taking the time to read this post.

    Hello

    My apologies for jumping.

    For HP to feature Web Services, firmware ELM1CN1607AR must be installed for the printer.

    Download and install the latest firmware below, then check for the difference:

    http://support.HP.com/us-en/drivers/selfservice/swdetails/HP-Photosmart-7520-e-all-in-one-printer-series/5199461/model/5286642/swItemId/OJ-113641-5

    Kind regards

    Shlomi

  • Photosmart 7520: 7520 cartridge HP error

    I was gifted a HP Photosmart 7520. It doesn't have a black photo cartridge. I get an error message that said, "one or more of your cartridges appear to be missing or defective" my question is, should I black photo cartridge so the printer at work?

    Hi @Jackpine2,

    Welcome to the Forums of HP Support! I see your HP Photosmart 7520 gives you a cartridge error "one or more of your cartridges appear to be missing or damaged." You have no Photo black cartridge inserted.

    The answer to your question is Yes, should not have all of the cartridges installed in order to continue printing. The reason is that ink system draws from all cartridges, for the maintenance of the tasks etc.. To get a better understand click on the link below:

    Using ink in inkjet printers.

    Please go ahead and start troubleshooting here: ink cartridge problem: a "ink cartridge problem,'"Not compatible ink cartridge"or"Ink cartridge failed"Message appears on the printer control panel "

    If you still receive the error message after troubleshooting, try to replace the photo black cartridge.

    Thank you

  • Photosmart 7520 series: error Photosmart 7520 series Document feeder

    Error message when you try to print, copy, fax, bed or document scan power - it says that I have to re - load the document into the charger and I am not fed any document.

    Hi @FaithHopeLove,

    Welcome to the Forums of HP Support!

    I see that your HP Photosmart 7520 printer will not print because of this error message "re - load the document". I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    I understand the frustration you are experiencing. It seems that the printer is stuck in an error state or there is a blockage in the ADF (ADF).

    I would like to do a hard reset to see if that will solve the problem. Let the printer and disconnect the printer cable and the wall socket for 60 seconds. Reconnect the power cable to the output of the printer and the wall, and not a surge protector. This ensures that the printer is full on and can help this situation.

    Make sure that the printer is connected directly to a wall outlet (do not use a bar or a surge protector). This ensures that the printer is full on and can help this situation.

    If you have access to another computer running Windows 8 or an earlier version, please update the firmware of the printer. Click here to go to the download page.

    To make sure that there are no obstructions in the ADF, follow this guide:

    The ADF (ADF) is not get paper

    If the problem persists, I suggest we try semi Full Reset. I can send you this information in a private message. In the forum next to your handle name simply click on the envelope to see.

    If you have completed all the above steps and your product still has a problem, service the product.

    Contact HP for service in all countries except Asia-Pacific.

    First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair. Cost of repair out-of-warranty printers may apply. What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

    Step 1. Open the link: www.hp.com/contacthp/

    Step 2. Enter the product number or select Auto detection

    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.

    Step 4. Scroll down and click on options contact HP - click Get phone number if number and phone number are displayed.

    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck! Happy smiley

  • Error message - Photosmart 7520

    I just bought the HP Photosmart 7520 and everything works except one or twice a day, the Panel will Flash indicating that a mistake of the printer and to turn the printer off, then back on OK. So it's OK again, until it does it again. What is the cause? Otherwise, the printer works fine.

    Helen

    Helen

    I think I have everything working fine now. I had a problem with scanning the computer and it was suggested I have reinstall the HP software. I did it yesterday and my analysis to the computer works, I'll be back my widget and my front panel is not flashed over 24 hours. I'm keeping my fingers crossed on that one. Now, it's just a matter of waiting.

  • HP Photosmart 7520:7520

    Replaced my black ink text and got a message error "is missing or defective print head. The print head seems to be missing, not detected, or incorrectly installed. "She will not have the menu on the printer, to come. I took the cartridge and reinserted them but no love, error message keeps showing up without allowing me to access the printer menu. I have unplugged the printer from the power outlet and reconnected but again not of love. I hooked up the printer with a cable of the USP, but always the same without the menu on the printer error message appears.

    When I run the box software tools HP from my laptop, it is impossible to connect to the printer, the without wire became turned off, I have always printed on my laptop using the wireless but now it will turn is no longer or it will connect.

    Using the USP, it can read the estimated ink levels, which do appear correctly, the new black cartridge as full level, the news of "Health" of the print head are missing, when you check the peripheral Services receive ' Mission of printhead failure.

    What can I do? I have had this printer for a year with no problems until now. I am also unable to locate an HP service provider in my area - Chula Vista, Ca 91911

    Kenn

    Welcome to the HP community @KennHopkins,

    I came across your post about the problems of print head and of the ink system and wanted to answer you. My best advice would be to try all the steps in the link below for this type of problem, see if you can resolve the failure of the print head. If the problem persists, contact HP then to discuss a replacement printer or trade with them as an option.

    Poster 'missing or doesn't have a printhead' for HP Photosmart 7520 e - all-in - One Printer Series

    Testify of my answer by hitting the thumbs below and press the button "Accept as Solution" if I helped you reach a solution!

    I hope this helps you!

    Contact HP:

    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on: contact HP options - click Get phone number
    File number and phone number appear

  • Why can't print photos from my iPhone 4 to my Photosmart 7520?

    I can print web pages and other documents wireless from my iPhone 4 for my Photosmart 7520 new, but when I try to print photos from my phone, blank photo paper out of the printer with an error message.  Also, when I try to print through my camera memory card, I'm not able to select a paper size correctly.  If I choose 5 x 7 with this photo paper in the tray photo, print photos 5 x 7, but on paper 8.5 x 11 from the lower drawer.  Is that what I'm missing somewhere along the line of the measures on these two problems?  I look forward to your response.  Thank you for your time!

    Thank you for your quick response and for sending a very useful article. I was surprised to read that, although the photo tray can handle 4 x 6 and x 7, e-printing 5 photo paper is taken in charge only the 4 x 6. It's no wonder that came out white 5 x 7 with an error message. I missed this piece of info to set up Air Print, or it was not mentioned in the specifications. Thank you for your help - I am now able to print photos, although confused and disappointed by the inability to print 5 x 7 of my phone.

  • PhotoSmart 7520 does not connect to "Web Services"

    My new PhotoSmart 7520 eAll-in-one printer will not connect to the "web services" today. Yesterday all top and work without any problem. Any app I try, it gives me the same error message.

    I run Win XP, the computer is connected to a wireless router with LAN feature. My printer is connected through the LAN. It was working fine yesterday. I did no changes since last night my computer system.

    I'm and turned on the printer and went to print simple Crusaders and received the message that it cannot connect to the 'Web Services '. Sever after tests, I check wireless settings and it shows that it works with an excellent signal strength. The Mac address shows as does the correct IP address for the printer.

    I checked my router to see if she was talking to the printer and everything was correct and functional. He showed increased activity with the printer wireless and work, the IP and Mac addresses were both correct.

    I followed several statements of SUPPORT from HP on the withdrawal and the reactivation of the Web abuse and got a print both times I tried it.

    Just before I downloaded HP Print and Scan, a small icon doctor appeared in the system tray in the lower right by saying that the computer analysis was not available. I ran the program doctor and ran the fixes to scan and print. The small icon disappeared, but I don't know what has been corrected.

    I turned the printer and on again at least twice. And I ran twice wireless configuration software.

    I can always connect to web services. I didn't have this problem when I set up the new printer Saturday. It worked fine until this morning.

    I'm not having any problem connecting to Internet with other software.

    We will define a static IP address and (most importanly) an external DNS for the printer:

    -Print a the front of the printer Network Setup Page. Note the IP address of the printer.
    -Enter the IP address in a browser to reveal the internal settings of the printer.
    -Choose the network tab, then wireless along the left side, then on the IPv4 tab.
    -On this screen, you want to set a manual IP address. You must assign an IP address outside the range that the router sets automatically (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') 250
    -Apply the subnet 255.255.255.0 (unless you know it's different, if so, use it)
    -Enter the IP of your router (on the Page of the Network Config) for the gateway.
    -Enter for the first DNS 8.8.8.8 and 8.8.4.4 for second DNS. It's Google DNS. You can choose a different external DNS if you wish.
    -Click 'apply '.

    Now, stop the router and printer, start the router, wait, and then start printing.

    After that, you will have to redo 'Add printer' using the new IP address.

  • HP Photosmart 7520 malfunctions of e-all-in-one printer on the clock

    This e-all-in-one printer from HP Photosmart 7520 bought last week and cannot issue to reslove the awakening. Printer goes to sleep as the value, and to wake up, BUT with an error message on the display. I tried AUTO ON / OFF and different sleep wait times but nothing helped.  I can't believe the USB cable or the PC/software is to blame because the wake-up printer, but in a State of dysfunction and should now be in the off position, then press. The answers to this problem.

    JMcKenzie2006,

    Welcome to the HP Forum.

    The following workaround solution should correct the problem - basically how to turn off the sleep function.  It works when all other options have failed to solve the problem: assigning static IP, small insect sacrifice, swearing, all sorts of settings...

    Be aware: I do not know the consequences - if any - turning off the sleep function.

    Printer PhotoSmart 7520 loses wireless - system Mode Timeout Set to zero

    Apologize up front for imprecise language and the way in which this must be done: is a solution and not a standard procedure.  Its use is optional.

    Click on the Thumbs-Up Kudos to show that you appreciate the help and time of our Experts.

    When the answer is a good fix or workaround, click accept as Solution !

    Although I strive to reflect best practices of HP, I do not work for HP.

  • Photosmart 7520: How to remove HP photosmart 7520

    Had a Photosmart 7520.  A wrong.  Replaced by officejet pro 8710.  Thought I deleted old printer the right feel.  Now whenever I connect to my home office, I have just upgraded to Windows 10, '7', it says: "cannot find C:\Program HP Photosmart HP 7520 Series\bin\HPStatusBL.dll.  Now, how to get rid of the error message for a deleted printer.  8710 new installed & works very well.  Thank you.

    Hello
    From file Exploer type %appdata%\Microsoft\Windows\Start Menu\Programs\Startup in the address bar and press ENTER.
    Delete the shortcut to monitor alerts for Non-Existing printer ink and the error should appear is no longer.

    Kind regards
    Shlomi

  • Photosmart 7520 (new) Auto Doc feeder does not work screaming loud noise.

    I just bought this new in box of a second party.  He was obviously nine original bag/Ribbon plastic on the entire unit.  Everything works fine but the car doc feeeder on power unit it is that loud screetching noise sounds like there is always a piece of tape somewhere.  I looked everywhere in TI lifted lids etc.  I had several hp printers and scanners with feeders doc auto know so well.  When you try to use the doc feeder it will move a few short clicks then paper error anyway inseterted, when I click to start a second or third time it advances once again very shortly.  I am handy with tools, etc.. Any suggestions?  Maybe it's under warranty even though I'm not 'original '?

    Thank you

    Stem

    Hey Capt-Rod,

    It is quite possible that the printer is under warranty. It is not based on the buyer, but according to the serial number of the printer. Please, either use the following link. Check your product warranty or call HP.

    If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

    From your description, it seems that you have done the troubleshooting necessary, but please plan to take a look at the following link. HP Photosmart 7520 e-all-in-one printer series - when using the ADF, one "original jam: clear jam and press OK' Message displays on the all-in-one."

    You will find a not just yet, you will need to complete and could very well solve the problem.

    I hope this helps.

  • How to install 2 HP Photosmart 7520 printers on a computer?

    Product: Photosmart 7520

    OPRN Sys: Windows XP

    Error: n/a

    Changes: no

    Printer is HP Pavilion a1310n computer

    I have a Photosmart 7520 installed on the computer that the above.  I would like to install an another 7520 on the same computer.  Ykou can provide instructions on how to do it?

    Hi TomHaynes,

    All you have to do is run the setup.exe file to install the second printer, and once installation is complete, you should have another icon of the printer to the printer second in devices and printers.

  • HP Photosmart 7520 printer while a (flashing)

    I have a HP Photosmart 7520 printer all-in-one. It lights itself with flashing lights and an error to turn the printer power off and start again. I followed instruction and turn the printer off. Reverse in the printer of the room is lit, flashing with error to turn off the printer. So I unplug the printer. Help

    I had already unplugged printer and reboot so that solved my problem for now.

Maybe you are looking for