Photosmart C309a: Problem downloading Driver Photosmart C309a

I got in trouble in the long term with the print jobs stuck in the print queue. I uninstalled all the HP software and tried to download the latest version of the software of the 309 printer. After crossing the French extraction process, a window announcing a runtime error.

The location of the error comme...\AppData\Local\Temp\7zS296C\Setup.exe error message

and explains:

"This application has requested the execution to terminate in an unusual way.

Please contact the team for more information application support. »

I disabled my firewall McAfee downloading, and that made no difference.

Any ideas how to overcome this block to download the appropriate drivers updated?

Hello
Follow the steps below and check if it solves the problem:

1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Never select and confirm by clicking the button turn off.
2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %temp%, and then click OK.
3. open the most recent HP installation folder that begins with 7z (e.g. 71 s 1234)

4 open the UTIL folder.

5 open the folder of the CCC.

6. run the Uninstall_L4.bat file, several uninstall wil start the other

Note: If only a black CMD dialog will appear press o entry once.

7. restart your PC when required to do so.

8 2. Open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %temp%, and then click OK.

9 remove all content in the temp folder
10. run the installation file and check all difference.
11. Once you have finished, remember to open McAfee and re-enable real-time scanning.

Please let me know of any difference,
Shlomi

Tags: HP Printers

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