Photosmart CN216A turn off printer and on the new WINDOWS 7

message error "ink system failure please turn power off, then on again.

I have wait 60 seconds and get the same message over and over again.

Hello edarsa,

Here is the link to the troubleshooting article for the problem you are experiencing.

An alphanumeric Code (example: ' 0 x 'r' C2...) ") or 'Ink system failure' Error Message is displayed on the front panel when printing

The troubleshooting steps would be determined by a few factors with the printer.

1 has a removable printhead

2. what ink it uses

Try the following article, and then through the proper path to try the mentioned troubleshooting steps.

One of the steps you mentioned seems half valid. When you turn off the printer, you want to ensure you disconnect everything and then to wait 60 seconds. By disconnecting all that you allow the priner to discharge completely before returning. If the printer is connected during this time there is always a current electricity flowing to the machine.

Tags: HP Printers

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