Photosmart D110a all transport cartridge printer will not move to the Center to allow its replacement

I have a Photosmart D110a, using an iMac running OS 10.7.4 (Lion).

In the middle of printing, I received a message from a problem with the color cartridge. When I open the cartridge access door, the transport of the cartridge does not return to the Center so that I can change the cartridge. The printer status panel displays the message "ink cartridge access door is open." When I close the door, the power button blinks and I get a message on the printer, 'Short of printing ink cartridges or damaged'. Center of HP messages on my office poster "printer cartridge failure." Printer cartridge has failed. Check the status Panel on the printer for more information.

I'm using remanufactured cartridges that have never given me a problem in the past.

I'd appreciate any help so that I can replace the color cartridge.

Thank you

I know it has been awhile.

I'm happy to have provided useful information for you.

Happy to know that the problem was resolved itself.

Tags: HP Printers

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