Photosmart HP 6520 printer: hp photosmart 6520 cannot set print at 100% scale/size

What CD jewel box impression label width and higth suddenly became smaller. It works perfectly until recently. Have uninstalled and reinstalled the printer and drivers, but I am unable to find how re set the scale to 100%. in this hp6520 Photosmart printer.

Any help would be appreciated: very happy smiley:

After watching your @dlddemonscreenshots, I see that you use the HPDD896C (HP Photosmart 6520 series), it is a driver not driver HP class.

I suggest all first to remove this driver and add the printer again. In fact, I suggest to use the following steps to remove the printer from the device and printers and the driver from the properties of the server.

1. in the folder "devices and printers".

2. choose "print server properties.

  • Win XP - with no printer selected, click 'File' then 'server properties '.
  • Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
  • Windows 7/8, 8.1 and 10 - select any printer in the "Devices and printers" folder and click on "Print server properties" above.

3. click on the "Drivers" tab at the top of the window "properties of the print server.

4. choose the printer that you want to uninstall, and then click 'remove '.

5. choose "Remove driver only.

6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

If documents are stuck in the spooler to print, you see an error, cancel all documents waiting in the print queue or try restart the spooler to print, and then try to delete the driver from 'Print server properties' again. If she will not always remove the sachet, restart the computer and the printer should correct this error "in use" and allow the driver to be removed.

Once the driver is then deleted, open start > all programs > HP folder > folder printer > HP Setup and software (or the icon of the printer).  The installation screen and the software opens and you can click on connect a new printer.

Once you have added the HP driver, try to print a label again and let me know the result. In addition, you may need to change ' borderless printing: Print with border ' borderless Print.

Let me know how it goes.

Tags: HP Printers

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