Photosmart HP 7510: Single color does not print

Hello

Does not print the magenta color. I put a new cartridge in (both are new and not expired).

As requested by another post on this page, I have cleaned the contacts on the cartridge and printer with clear water. Did not help.

I ran a printed report that says in the text that all is well, but the magenta is very slightly ridged (so not quite Miss).

One of the ideas for what I can try next? Appreciate any help you can offer.

THX!

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Tags: HP Printers

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