PID-02062-486-0532407 - 01005 MS authentic label support responds that it's mouse 4000 not 2000?

trying to get the support of MS 2000 wireless mouse when entered support responds that this number is for MS wireless mouse 4000 labels are genuine on the mouse and usb transceiver and came in airtight container

Hello

1. what exactly is the problem?

2 are you facing problems with the wireless mouse?

I suggest to refer to this link and follow the instructions in the link below and check, if this can help:

http://support.Microsoft.com/kb/838398

It will be useful.

Tags: Windows

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