Pinning on Pinterest

Has anyone figured out how to pin to advice on Pinterest?

Hi Jenny,

Thanks for the display of the query to the Microsoft community. I'll certainly try and help.

You can download and install the application on the app store and check.

http://apps.Microsoft.com/Windows/en-us/app/pinspiration/9f0c83fa-167A-4856-9a02-cc0728b3df56

Hope this information was helpful and let us know if you need more assistance. We will be happy to help you.

Tags: Windows

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  • slow programs since Sierra update

    Ive noticed a specific slow performance hardware and software since I did the update of Sierra last week. Programs are slow to load, fast wifi is terrible and therefore slow to react and to load Web pages. I ran Etrecheck but don't know what needs sorting or sort. I noticed its Webkit highlighted by using a lot of resources. What is it and do I need?

    Any help gratefully received. Thank you

    EtreCheck version: 3.0.6 (315)

    Report generated 2016-10-01 16:04:09

    Download EtreCheck from https://etrecheck.com

    Time 02:42

    Performance: Excellent

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Computer is too slow

    Description:

    programs of slow to load and execute, very slow wifi

    Hardware Information:

    MacBook Pro (retina, 13 inches, end of 2013)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro11, 1

    1 2.4 GHz Intel Core i5 processor: 2 strands

    8 GB RAM not extensible

    BANK 0/DIMM0

    OK 4 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 289

    Video information:

    Intel Iris

    Color LCD 2560 x 1600

    Software:

    macOS Sierra 10.12 (A 16, 323) - since the start time: about 2 hours

    Disc information:

    SD0256F SSD APPLE disk0: (251 GB) (Solid State - TRIM: Yes)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Macintosh HD (disk 1) / [Startup]: 249,77 (Go 206,30 free)

    Storage of carrots: disk0s2 250.14 GB Online

    USB information:

    Apple Inc. Apple keyboard / Trackpad

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. IPod.

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Guardian:

    Mac App Store and identified developers

    Kernel extensions:

    / System/Library/Extensions

    [no charge] com.tomtom.driver.UsbEthernetGadget (1.0.0d1 - 2016-10-01) [Support]

    Launch system officers:

    [no charge] 7 tasks Apple

    tasks of Apple 163 [loading]

    [running] Apple 101 jobs

    Launch system demons:

    [no charge] 42 tasks of Apple

    [loading] Apple 160 jobs

    tasks of Apple 102 [performance]

    Launch officers:

    [loading] com.divx.dms.agent.plist (2016-08-29) [Support]

    [loading] com.divx.uninstall.converter.plist (2016-09-06)

    [loading] com.divx.uninstall.player.plist (2016-09-06)

    [loading] com.divx.uninstall.preferences.plist (2016-09-06)

    [loading] com.divx.update.agent.plist (2016-08-29) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2014-05-18) [Support]

    com.Trusteer.rapport.rapportd.plist [running] (2016-09-18) [Support]

    Launch demons:

    [loading] com.adobe.fpsaud.plist (2016-08-30) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2014-05-18) [Support]

    [loading] com.oracle.java.JavaUpdateHelper.plist (2015-07-28) [Support]

    com.Trusteer.rooks.rooksd.plist [running] (2016-09-18) [Support]

    User launch officers:

    com.Amazon.music.plist [running] (2014-12-16) [Support]

    [loading] com.google.keystone.agent.plist (2016-07-12) [Support]

    com.spotify.webhelper.plist [running] (2016-07-06) [Support]

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    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Hidden music Manager Application (~/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpers/MusicManagerH elper.app)

    Xmarks for Safari Application (/ Applications/Xmarks for Safari.app)

    Plug-ins Internet:

    FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-15) [Support]

    QuickTime Plugin: 7.7.3 (2016-09-14)

    AdobePDFViewerNPAPI: 11.0.10 - SDK 10.6 (2014-12-18) [Support]

    AdobePDFViewer: 11.0.10 - SDK 10.6 (2014-12-18) [Support]

    DivX Web Player: 3.6.0.330 - SDK 10.10 (2016-09-06) [Support]

    Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-15) [Support]

    OVSHelper: 1.1 (2016-09-16) [Support]

    Silverlight: 5.1.41212.0 - SDK 10.6 (2016-01-25) [Support]

    JavaAppletPlugin: Java update 8 51 (2015-07-28) check the version of

    Safari extensions:

    Dashlane - Dashlane Inc. - http://www.dashlane.com (2016-09-27)

    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2016-05-21)

    3rd party preference panes:

    Flash Player (2016-08-30) [Support]

    Java (2015-07-28) [Support]

    MusicManager (2015-11-17) [Support]

    Trusteer Endpoint Protection (2016-09-21) [Support]

    Xmarks for Safari (2016-05-09) [Support]

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    Top of page process CPU:

    282% com.apple.WebKit.WebContent (8)

    58% kernel_task

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    Top of page process of memory:

    Com.apple.WebKit.WebContent (8) 999 MB

    687 MB kernel_task

    287 MB Finder

    ITunes 287 MB

    270 MB OneClickdigital

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    357 MB of free RAM

    7.65 used GB RAM (1.66 GB being cached)

    490 MB used Swap

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    October 1, 2016, 15:15:06 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-01-151506_ [redacted].cpu_resource.diag [details]

    October 1, 2016, 14:20:21 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-01-142021_ [redacted].cpu_resource.diag [details]

    October 1, 2016, 13:57:08 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-10-01-135708_ [redacted].cpu_resource.diag [details]

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    Sep 30, 2016, 21:46:05 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-30-214605_ [redacted].cpu_resource.diag [details]

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    Sep 28, 2016, 19:37:37 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-28-193737_ [redacted].cpu_resource.diag [details]

    Sep 28, 2016, 19:25:18 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-28-192518_ [redacted].cpu_resource.diag [details]

    Sep 28, 2016, 19:20:02 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-28-192002_ [redacted].cpu_resource.diag [details]

    Sep 28, 2016, 19:16:25 [redacted] ~/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-09-28-191625_ .crash

    Close Safari and other applications you have open.

    If you can - take your mac offline drive - then open activity monitor and the disk activity - MDS and MDWORKER, jobs of the referee - tab and disk read/write activity - means that your mac can still be in the cleanup process after the update.

    When it is connected to the internet, it can make downloads of software - boring when you don't know its happening.

    As your system is not slow not - her very busy - and may not give you as much attention as you want.

  • iMac 2011 constantly cold and unresponsive liked

    I have an iMac 27 "2011 that freezes all the time.  It will show the beachball and then become totally unresponsive until I have to manually turn off.  It does this at random and several times a day.  He does it with the basic tasks, such as browsing the net or by writing an email.  I have only to keep Outlook and iTunes running constantly and close all other applications down when I do not use them.  I thought that maybe reinstalling the operating system (not a not wipe anything just reinstalled) would help, but its still happening.  I recently did a backup of my hard drive but I wonder if I just need to clean the machine.  Anyone have any ideas?  Here is my EtreCheck report.

    EtreCheck version: 3.0.3 (307)

    Report generated 2016-09-16 04:52:31

    Download EtreCheck from https://etrecheck.com

    Time 07:01

    Performance: Below average

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Beachballing

    Hardware Information:

    iMac (27 inch, mid 2011)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac12, 2

    1 2.7 GHz Intel Core i5 CPU: 4 strands

    16 GB expandable RAM - [Instructions]

    BANK 0/DIMM0

    OK 4 GB DDR3 1333 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1333 MHz

    0/DIMM1 BANK

    OK 4 GB DDR3 1333 MHz

    BANK 1/DIMM1

    OK 4 GB DDR3 1333 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Video information:

    AMD Radeon HD 6770M - VRAM: 512 MB

    iMac 2560 x 1440

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    OS X El Capitan 10.11.6 15G (31) - since startup time: less than an hour

    Disc information:

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    EFI (disk0s1) < not mounted >: 210 MB

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    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    OPTIARC DVD RW AD - 5690H)

    USB information:

    Apple Inc. FaceTime HD camera (built-in)

    Western Digital My Passport 071 a 1 TB

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    disk1s2 (disk1s2) < not mounted >: 29 KB

    disk1s3 (disk1s3) < not mounted >: 29 KB

    disk1s4 (disk1s4) < not mounted >: 29 KB

    disk1s5 (disk1s5) < not mounted >: 29 KB

    disk1s6 (disk1s6) < not mounted >: 262 KB

    disk1s7 (disk1s7) < not mounted >: 262 KB

    disk1s8 (disk1s8) < not mounted >: 262 KB

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    Apple Inc. Bluetooth USB host controller.

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    Mac App Store and identified developers

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    / Library/Application Support/LogMeIn/drivers

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    [loading] com.globaldelight.driver.Boom2Device (1.2 - SDK 10.10 - 2016-09-13) [Support]

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    Jaksta: Path: / Library/StartupItems/Jaksta

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    [no charge] 9 tasks of Apple

    [loading] 154 jobs Apple

    Apple tasks 75 [performance]

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    [no charge] 42 tasks of Apple

    tasks of Apple 163 [loading]

    tasks of Apple 86 [performance]

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    [loading] com.google.keystone.agent.plist (2016-07-12) [Support]

    [cannot] com.lexmark.bmlaunchd.plist (2010-08-28)

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    com.Logitech.Manager.daemon.plist [running] (2012-12-13) [Support]

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    [loaded] com.logmein.logmeinguiagent.plist (2014-11-21) [Support]

    [loaded] com.logmein.logmeinguiagentatlogin.plist (2014-11-21) [Support]

    [loading] com.maintain.CocktailPurgeInactiveMemory.plist (2012-06-25)

    [loading] com.maintain.CocktailSystemEvents.plist (2012-06-25)

    [loaded] com.maintain.LogOut.plist (2016-04-22)

    [loading] com.maintain.PurgeInactiveMemory.plist (2016-07-18)

    [loaded] com.maintain.Restart.plist (2014-10-19)

    [loaded] com.maintain.ShutDown.plist (2014-10-19)

    [loaded] com.maintain.Sleep.plist (2016-04-22)

    com.maintain.SystemEvents.plist [running] (2014-10-19)

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    com.p5sys.jump.connect.agent.plist [running] (2016-01-24), [Support]

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    com.rim.PeerManager.plist [running] (06-09-2014) [Support]

    [performance] com.rim.blackberrylink.BlackBerry - link-Helper - Agent.plist (2014-09-06) [Support]

    [loaded] com.splashtop.streamer - for - root.plist (2015-05-07) [Support]

    [cannot] com.splashtop.streamer - to - use .plist (2015-05-07) [Support]

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    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-14) [Support]

    [loading] com.adobe.fpsaud.plist (2016-08-29) [Support]

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    [loading] com.ciscosystems.ciscoconnect.daemon.plist (2013-02-07) [Support]

    [loading] com.ciscosystems.ciscoconnectupgrade.daemon.plist (2012-12-28) [Support]

    [loading] com.ea.origin.ESHelper.plist (2014-09-16) [Support]

    com.fitbit.galileod.plist [running] (2013-10-22) [Support]

    [loading] com.google.keystone.daemon.plist (2016-09-02) [Support]

    [loaded] com.logmein.logmeinserver.plist (2014-11-21) [Support]

    [loading] com.macpaw.CleanMyMac3.Agent.plist (2016-03-05) [Support]

    [loaded] com.maintain.CocktailScheduler.plist (2016-04-22)

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    [loading] com.microsoft.office.licensingV2.helper.plist (2015-07-24) [Support]

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    com.rim.BBDaemon.plist [running] (06-09-2014) [Support]

    [loaded] com.rim.nkehelper.plist (2014-09-06)

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    [loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-07-06)

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    [loading] com.pia.pia_manager.plist (2016-02-07) [Support]

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    [loading] com.valvesoftware.steamclean.plist (2016-09-10) [Support]

    WS.agile.1PasswordAgent.plist [running] (2009-04-11) [Support]

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    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Application of Agent SIMBL (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)

    Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)

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    Unity Web Player: UnityPlayer version 4.3.5f1 - SDK 10.6 (2014-12-05) [Support]

    Default browser: 601 - SDK 10.11 (2016-07-08)

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    OfficeLiveBrowserPlugin: 12.3.2 (2012-04-23) [Support]

    AdobePDFViewerNPAPI: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]

    FlashPlayer - 10.6: 23.0.0.162 - SDK 10.9 (2016-09-16) [Support]

    DivXBrowserPlugin: 1.2 (2010-06-30) [Support]

    Silverlight: 5.1.30514.0 - SDK 10.6 (2015-07-31) [Support]

    QuickTime Plugin: 7.7.3 (2016-07-08)

    Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-16) [Support]

    googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

    iPhotoPhotocast: 7.0 - 10.7 SDK (2012-04-04)

    AdobePDFViewer: 15.017.20053 - SDK 10.11 (2016-08-07) [Support]

    CouponPrinter-FireFox_v2: 1.1.10 - SDK 10.5 (2013-05-13) [Support]

    SharePointBrowserPlugin: 14.4.5 - SDK 10.6 (2014-10-17) [Support]

    ContentUploaderPlugin: 1.0 (2010-06-30) [Support]

    JavaAppletPlugin: Java 8 update 25 (2015-07-31) check the version of

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    Picasa: 1.0 - SDK 10.6 (2013-12-23) [Support]

    SOEWebInstaller: 1.0 - SDK 10.5 (2014-02-03) [Support]

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    Turn off the lights - Stefan vd - http://www.turnoffthelights.com (2015-07-03)

    YoutubeWide - Pedrocc - http://www.pedrocc.com/safari (2012-12-08)

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    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-03)

    YoutubeWide - Pedrocc - http://www.pedrocc.com/safari (2010-07-30)

    1Password - AgileBits - https://agilebits.com/onepassword (2016-08-24)

    AdBlock - BetaFish, Inc. - https://getadblock.com (2015-09-27)

    Save on Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-11-05)

    3rd party preference panes:

    Flash Player (2016-08-29) [Support]

    Java (2015-07-31) [Support]

    Logitech preference Manager (2015-07-31) [Support]

    Time Machine:

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    Automatic backup: NON - automatic backup disabled

    Volumes to back up:

    Macintosh HD: Disc size: 999,35 GB disc used: 503,63 GB

    Destinations:

    Untitled [Local]

    Total size: 5,00 TB

    Total number of backups: 3

    An older backup: 24/10/15, 05:13

    Last backup: 24/10/15, 07:10

    Size of backup drive: Excellent

    Size of backup 5,00 TB > (disk size 999,35 GB X 3)

    Top of page process CPU:

    15% SDM

    10% system events

    4% launchd

    4% com.apple.WebKit.WebContent

    3% mds_stores

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    1.09 GB kernel_task

    377 MB mds_stores

    Com.apple.WebKit.WebContent 344 MB

    Safari of 246 MB

    Iconservicesagent (2) 164 MB

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    13 sep 2016, ~/Library/Logs/DiagnosticReports/suggestd_2016-09-13-171758_[redacted].crash 17:17:58

    /System/Library/PrivateFrameworks/CoreSuggestions.Framework/versions/A/support/ suggestd

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    You have a BUNCH of stuff installed can be attributed to your problem. One that stands out particularly is CleanMyMac. He has a very bad reputation here to cause problems with the Mac otherwise in good health. It is often mentioned that his routines to "clean up" (neither of which is required) can be too enthusiastic and can remove critical system files.

    The list of third-party stuff - that has the potential to destabilize your Mac - including SIMBL (a change of system, is really too long to solve the problems. BlackberryRIM stuff occurs also on here as potentially cause problems.

    You may need to consider to make a backup complete and up-to-date (of preferably at least two copies) and then erase the HD, reinstall the OS and then just to restore your data.

    Re-installing fresh copies of your third-party applications and only install applications that you really need. Always avoid the stuff that is 'clean', pushed, enhance, optimize, etc. your Mac. All a waste of time money. The Mac will look after itself without the need for third-party applications.

  • My Macbook has become too slow without reason

    Hello!

    My Macbook has become too slow without reason, I don't know what to do. I ran EtreCheck and found the above... PLS help me what to do? What's wrong?

    EtreCheck version: 3.0.2 (306)

    Report generated 2016-08-20 19:35:18

    Download https://etrecheck.com EtreCheck

    Time 07:19

    Performance: average

    Click the [Support] links to help with non-Apple products.

    Click the [details] links for more information on this line.

    Problem: The computer is too slow

    Hardware information: ⓘ

    MacBook Pro (13 inch, late 2011)

    [Technical details] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro8, 1

    1 2.4 GHz Intel Core i5 CPU: 2 strands

    4 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 2 GB DDR3 1333 MHz

    BANK 1/DIMM0

    OK 2 GB DDR3 1333 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 403

    Video information: ⓘ

    Intel HD Graphics 3000

    Color LCD 1280 x 800

    System software: ⓘ

    OS X El Capitan 10.11.6 15G (31) - since the start time: about 2 hours

    Disk information: ⓘ

    WDC WD5000BPKX-22HPJT0 disk0: (500,11 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Macintosh HD (disk 1) /: 498,88 (Go 377,69 free) - 73 errors

    Drive failure!

    Storage of carrots: disk0s2 499.25 GB Online

    HL-DT-ST DVD - RW GS31N)

    USB information: ⓘ

    Computer, Inc. Apple IR receiver.

    Apple Inc. FaceTime HD camera (built-in)

    Apple Inc. Apple keyboard / Trackpad

    Apple Inc. BRCM2070 hub.

    Apple Inc. Bluetooth USB host controller.

    Information crush: ⓘ

    Apple Inc. Thunderbolt_bus.

    Goalkeeper: ⓘ

    Mac App Store and identified developers

    Launch system officers: ⓘ

    [failure] com.apple.Safari.SafeBrowsing.Service.plist (2016-03-21)

    [loaded] 8 tasks Apple

    [loading] 159 tasks Apple

    [operation] 70 tasks Apple

    Demons of launch system: ⓘ

    [loaded] 48 tasks Apple

    [loading] 161 tasks Apple

    [operation] 82 tasks Apple

    Launch of the demons: ⓘ

    [loading] com.adobe.fpsaud.plist (2016-06-29) [Support]

    [loading] com.apple.installer.osmessagetracing.plist (2016-04-29)

    [loading] com.microsoft.office.licensing.helper.plist (2014-05-09) [Support]

    Launch User Agents: ⓘ

    [loading] com.bittorrent.uTorrent.plist (2015-06-09)

    [loading] com.google.keystone.agent.plist (2016-07-12) [Support]

    User login items: ⓘ

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Dropbox application (/ Applications/Dropbox.app)

    Internet Plug-ins: ⓘ

    MeetingJoinPlugin: Unknown - SDK 10.6 (2015-06-09) [Support]

    FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-18) [Support]

    QuickTime Plugin: 7.7.3 (2016-07-22)

    Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-18) [Support]

    SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-21) [Support]

    Default browser: 601 - SDK 10.11 (2016-07-22)

    The Safari Extensions: ⓘ

    AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-17)

    Open in Internet Explorer - Parallels - http://www.Parallels.com/fr/ (2015-10-13)

    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2016-07-20)

    3rd party preference panes: ⓘ

    Flash Player (2016-06-29) [Support]

    Time Machine: ⓘ

    Time Machine not configured!

    Top of page process CPU: ⓘ

    98% hearthstone

    16% accountsd

    15% com.apple.Safari.SafeBrowsing.Service

    Helper (2) 15% Battle.net

    11% WindowServer

    Top of the process of memory: ⓘ

    Firefox 565 MB

    Kernel_task 391 MB

    Hearthstone 270 MB

    152 MB mdworker (9)

    Helper (2) battle.NET 135 MB

    Information about virtual memory: ⓘ

    34 MB free RAM

    3.96 GB used RAM (1.00 GB being cached)

    Used Swap 0 B

    Diagnostic information: ⓘ

    August 20, 2016, 19:32:20 [redacted] ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-193220_ .crash

    /System/Library/PrivateFrameworks/SafariSafeBrowsing.Framework/versions/A/com.a people. Safari.SafeBrowsing.Service

    August 20, 2016, 19:32:03 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-193203_ [redacted] .crash

    August 20, 2016, 19:31:42 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-193142_ [redacted] .crash

    August 20, 2016, 19:31:23 [redacted] ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-193123_ .crash

    August 20, 2016, 19:31:06 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-193106_ [redacted] .crash

    August 20, 2016, 19:30:49 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-193049_ [redacted] .crash

    August 20, 2016, 19:30:33 [redacted] ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-193033_ .crash

    August 20, 2016, 19:30:14 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-193014_ [redacted] .crash

    August 20, 2016, 19:29:33 [redacted] ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-192933_ .crash

    August 20, 2016, 19:28:55 [redacted] ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-192855_ .crash

    August 20, 2016, 19:28:31 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-192831_ [redacted] .crash

    August 20, 2016, 19:27:55 [redacted] ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-192755_ .crash

    August 20, 2016, 19:27:29 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-192729_ [redacted] .crash

    August 20, 2016, 19:27:05 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-192705_ [redacted] .crash

    August 20, 2016, 19:26:28 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-192628_ [redacted] .crash

    August 20, 2016, 19:26:07 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-192607_ [redacted] .crash

    August 20, 2016, 19:25:34 [redacted] ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-192534_ .crash

    August 20, 2016, 19:25:12 [redacted] ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-192512_ .crash

    August 20, 2016, 19:24:55 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-192455_ [redacted] .crash

    August 20, 2016, 19:24:29 ~/Library/Logs/DiagnosticReports/com.apple.Safari.SafeBrowsing.Service_2016-08-20-192429_ [redacted] .crash

    August 20, 2016, 19:06:41 /Library/Logs/DiagnosticReports/Safari_2016-08-20-190641_[redacted].crash

    com.apple.Safari - /Applications/Safari.app/Contents/MacOS/Safari

    August 20, 2016, 19:06:07 /Library/Logs/DiagnosticReports/Safari_2016-08-20-190607_[redacted].crash

    August 20, 2016, 18:52:23 pm ~/Library/Logs/DiagnosticReports/PokerStarsEU_2016-08-20-185223_[redacted].cras

    com.pokerstars.PokerStarsEU - /Applications/PokerStarsEU.app/Contents/MacOS/PokerStarsEU

    August 20, 2016, 17:16:59 pm ~/Library/Logs/DiagnosticReports/SystemSurvey_2016-08-20-171659_[redacted].cras

    /Applications/battle.NET.app/Contents/SystemSurvey

    August 20, 2016, 17:15:51 /Library/Logs/DiagnosticReports/Safari_2016-08-20-171551_[redacted].crash

    August 20, 2016, 17:04:35 self-test - spent

    August 20, 2016, 15:19:33 pm ~/Library/Logs/DiagnosticReports/SystemSurvey_2016-08-20-151933_[redacted].cras

    August 20, 2016, 15:02:22 pm ~/Library/Logs/DiagnosticReports/PokerStarsEU_2016-08-20-150222_[redacted].cras

    August 20, 2016, 14:54:08 /Library/Logs/DiagnosticReports/Safari_2016-08-20-145408_[redacted].crash

    August 20, 2016, 14:49:51 /Library/Logs/DiagnosticReports/Safari_2016-08-20-144951_[redacted].crash

    August 20, 2016, 14:44:06 /Library/Logs/DiagnosticReports/Safari_2016-08-20-144406_[redacted].crash

    August 20, 2016, 14:39:15 /Library/Logs/DiagnosticReports/Safari_2016-08-20-143915_[redacted].crash

    August 20, 2016, 14:33:57 /Library/Logs/DiagnosticReports/Safari_2016-08-20-143357_[redacted].crash

    August 20, 2016, 14:30:53 /Library/Logs/DiagnosticReports/Safari_2016-08-20-143053_[redacted].crash

    August 20, 2016, 14:30:25 /Library/Logs/DiagnosticReports/Safari_2016-08-20-143025_[redacted].crash

    August 20, 2016, 14:29:58 /Library/Logs/DiagnosticReports/Safari_2016-08-20-142958_[redacted].crash

    August 20, 2016, 14:29:23 /Library/Logs/DiagnosticReports/Safari_2016-08-20-142923_[redacted].crash

    August 20, 2016, 14:25:10 /Library/Logs/DiagnosticReports/Safari_2016-08-20-142510_[redacted].crash

    August 20, 2016, 14:24:48 /Library/Logs/DiagnosticReports/Safari_2016-08-20-142448_[redacted].crash

    August 20, 2016, 14:24:30 /Library/Logs/DiagnosticReports/Safari_2016-08-20-142430_[redacted].crash

    August 20, 2016, 14:23:47 /Library/Logs/DiagnosticReports/Safari_2016-08-20-142347_[redacted].crash

    August 20, 2016, 13:54:07 /Library/Logs/DiagnosticReports/Safari_2016-08-20-135407_[redacted].crash

    August 20, 2016, 13:41:01 /Library/Logs/DiagnosticReports/Safari_2016-08-20-134101_[redacted].crash

    August 20, 2016, 10:37:57 /Library/Logs/DiagnosticReports/Safari_2016-08-20-103757_[redacted].crash

    August 19, 2016, 19:23:11 pm ~/Library/Logs/DiagnosticReports/PokerStarsEU_2016-08-19-192311_[redacted].cras

    August 19, 2016, 19:03:16 /Library/Logs/DiagnosticReports/Safari_2016-08-19-190316_[redacted].crash

    August 19, 2016, 18:44:59 /Library/Logs/DiagnosticReports/Safari_2016-08-19-184459_[redacted].crash

    August 19, 2016, 18:40:27 /Library/Logs/DiagnosticReports/Safari_2016-08-19-184027_[redacted].crash

    August 19, 2016, 18:39:31 /Library/Logs/DiagnosticReports/Safari_2016-08-19-183931_[redacted].crash

    August 19, 2016, 18:38:45 /Library/Logs/DiagnosticReports/Safari_2016-08-19-183845_[redacted].crash

    August 19, 2016, 18:38:33 /Library/Logs/DiagnosticReports/Safari_2016-08-19-183833_[redacted].crash

    August 19, 2016, 16:28:36 pm ~/Library/Logs/DiagnosticReports/PokerStarsEU_2016-08-19-162836_[redacted].cras

    Can I have more information on your mac? The info above, it looks like you have 4 GB of ram. What is your CP?

    It look like your computer is slow is because 98% of your PC is used for Hearthstone witch led to a driver failure, and your RAM has a lot to deal with. I would recommend strength leave Hearthstone when they surf the web, etc... Hope this helps, good luck to you.

    ~ Michael M

  • iMac to run out of memory system [Etrecheck report]

    I have an iMac 2013 end (27-inch, 3.2 GHz i5) with 24 GB RAM installed running OS X El Capitan 10.11.5). Whenever Safari is open, it slows down gradually until I get a message "your system is out of memory the application" and several applications have been suspended. I tried to reinstall the OS X without result.

    Once a report of Etrecheck indicates failure Drive with 19 errors, I contacted the Apple Support. The tech support guy was not familiar with Etrecheck, but don't think it was a defective drive. He had me DOWNLOAD & running Malwarebytes (did not find anything), create a Test user (which looked OK) and accompanied me through the removal of the caches in the library in my own user (which seemed to work for a while). He seemed anxious to finish my problem, so I let it go. Then he started to slow again. Subsequent reports of Etrecheck showed still drive failure but with only 2 to 5 errors. Now the drive seems fine.

    Safari seems to be the cause. I deleted several tabs and off most of the extensions, but it did not help.

    Here is the current Etrecheck report:

    EtreCheck version: 2.9.13 (267)

    Report generated 2016-07-21 13:51:27

    Download EtreCheck from https://etrecheck.com

    Time 03:28

    Performance: good

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Another problem

    Description:

    Short memory of the application system

    Hardware Information:

    iMac (27 inch, at the end of 2013)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac14, 2

    1 3.2 GHz Intel Core i5 CPU: 4 strands

    24 GB expandable RAM - [Instructions]

    BANK 0/DIMM0

    OK 8 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1600 MHz

    0/DIMM1 BANK

    OK 8 GB DDR3 1600 MHz

    BANK 1/DIMM1

    OK 4 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en1: 802.11 a/b/g/n/ac

    Video information:

    NVIDIA GeForce GT M 755 - VRAM: 1024 MB

    iMac 2560 x 1440

    Software:

    OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour

    Disc information:

    ST1000DM003 disk HARD APPLE disk0: (1 TB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 999,35 (Go 194,50 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    USB information:

    VIA Labs, Inc..          USB3.0 hub

    VIA Labs, Inc..          USB3.0 hub

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. FaceTime HD camera (built-in)

    VIA Labs, Inc..          USB 2.0 hub

    VIA Labs, Inc..          USB 2.0 hub

    SanDisk ImageMate 8 in 1

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Guardian:

    Mac App Store and identified developers

    Kernel extensions:

    / Applications/Easy VHS to DVD/Easy VHS to DVD Capture.app

    com.elgato.driver.Pluto2 [no charge] (1.1 - 2012-01-19) [Support]

    / Applications/Easy VHS to DVD/Toast 9 Basic.app

    com.roxio.BluRaySupport [no charge] (1.1.6 - 2012-01-19) [Support]

    com.roxio.TDIXController [no charge] (2.0 - 2012-01-19) [Support]

    / Applications/Parallels Desktop.app

    com.parallels.kext.hidhook [no charge] (9.0 24251.1052177 - 2016-03-26) [Support]

    com.parallels.kext.hypervisor [no charge] (9.0 24251.1052177 - 2016-03-26) [Support]

    com.parallels.kext.NetBridge [no charge] (9.0 24251.1052177 - 2016-03-26) [Support]

    com.parallels.kext.usbconnect [no charge] (9.0 24251.1052177 - 2016-03-26) [Support]

    com.parallels.kext.vnic [no charge] (9.0 24251.1052177 - 2016-03-26) [Support]

    / Applications/Toast Titanium/Spin Doctor.app 11

    com.hzsystems.terminus.driver [no charge] (4-19 - 01 - 2012) [Support]

    Launch system officers:

    [loaded] 7 tasks Apple

    [loading] 153 tasks Apple

    [operation] 78 tasks Apple

    Launch system demons:

    [loaded] 47 tasks Apple

    [loading] 154 tasks Apple

    [operation] 90 tasks Apple

    Launch officers:

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-03-08) [Support]

    [operation] com.amazon.sendtokindle.launcher.plist (2015-11-13) [Support]

    [operation] com.epson.ecrp.launcher.plist (2015-06-28) [Support]

    [loading] com.epson.esua.launcher.plist (2016-03-28) [Support]

    [operation] com.epson.eventmanager.agent.plist (2012-05-08) [Support]

    [loading] com.google.keystone.agent.plist (2016-07-11) [Support]

    Launch demons:

    [loading] com.adobe.fpsaud.plist (2016-06-28) [Support]

    [loading] com.google.keystone.daemon.plist (2016-07-11) [Support]

    [loading] com.malwarebytes.HelperTool.plist (2016-07-16) [Support]

    User launch officers:

    [loading] com.adobe.AAM.Updater - 1.0.plist (2016-01-07) [Support]

    [failure] com.lastpass.LastPassHelper.plist (2016-07-21) [Support]

    Items in user login:

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Application own memory (memory Clean.app/Applications /)

    Other applications:

    com [running]. GoPro.GoPro - importing

    [performance] com.bloombuilt.dayone - mac-agent

    [ongoing] com.etresoft.EtreCheck.1096352

    com.fiplab.MemoryCleanHelper [loading]

    [ongoing] com.fiplab.memoryclean.1095392

    [loading] 390 tasks Apple

    [operation] 200 tasks Apple

    Plug-ins Internet:

    JavaAppletPlugin: 15.0.1 - 10.11 (2016-02-15) check the version of the SDK

    FlashPlayer - 10.6: 22.0.0.209 - SDK 10.9 (2016-07-15) [Support]

    QuickTime Plugin: 7.7.3 (2016-05-05)

    Flash Player: 22.0.0.209 - SDK 10.9 (2016-07-15) [Support]

    Default browser: 601 - SDK 10.11 (2016-05-05)

    nplastpass: 4.1.2 - SDK 10.11 (2016-07-21) [Support]

    GarminGpsControl: 4.2.0.0 - SDK 10.8 (2014-03-31) [Support]

    Silverlight: 5.1.41212.0 - SDK 10.6 (2016-03-26) [Support]

    iPhotoPhotocast: 7.0 - 10.7 SDK (2012-04-07)

    User Plug-ins internet:

    Web of Google Earth plugin: 7.1 (2013-10-07) [Support]

    Safari extensions:

    AdBlock - BetaFish, Inc. - https://getadblock.com (2016-05-21)

    DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-07-11)

    Open in Internet Explorer - Parallels - http://www.Parallels.com/fr/ (2016-01-24)

    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2016-01-21)

    LastPass - LastPass - https://lastpass.com (2016-07-21)

    1 - ClickWeather - TWCi - http://www.weather.com/ (2014-09-26)

    3rd party preference panes:

    Flash Player (2016-06-28) [Support]

    GoPro (2014-12-25) [Support]

    Paragon NTFS for Mac® OS X (2016-06-24) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: NON - automatic backup disabled

    Volumes to back up:

    Macintosh HD: Disc size: 999,35 GB disc used: 804,84 GB

    Destinations:

    Seagate fake TC [network]

    Total size: 5,00 TB

    Total number of backups: 47

    An older backup: 25/06/16, 22:10

    Last backup: 21/07/16, 11:41

    Size of backup drive: Excellent

    Size of backup 5,00 TB > (disk size 999,35 GB X 3)

    Top of page process CPU:

    100% safari

    2% WindowServer

    1% kernel_task

    1% fontd

    0% aslmanager

    Top of page process of memory:

    17.14 Go Safari

    1.08 GB kernel_task

    Com.apple.WebKit.WebContent (4) 492 MB

    Mdworker (17) 369 MB

    98 MB com.bloombuilt.dayone - mac-agent

    Virtual memory information:

    100 MB of free RAM

    used GB RAM 24.00 (1.18 GB being cached)

    18 MB used Swap

    Diagnostic information:

    July 21, 2016, 13:34:20 /Library/Logs/DiagnosticReports/Safari_2016-07-21-133420_[redacted].cpu_resourc e.diag [details]

    /Applications/Safari.app/Contents/MacOS/Safari

    21 July 2016, 13:21:33 self-test - spent

    July 21, 2016, 13:13:28 /Library/Logs/DiagnosticReports/Safari_2016-07-21-131328_[redacted].cpu_resourc e.diag [details]

    July 21, 2016, 13:04:50 /Library/Logs/DiagnosticReports/Safari_2016-07-21-130450_[redacted].hang

    July 21, 2016, 12:49:58 /Library/Logs/DiagnosticReports/Safari_2016-07-21-124958_[redacted].cpu_resourc e.diag [details]

    July 21, 2016, 11:37:51 /Library/Logs/DiagnosticReports/Safari_2016-07-21-113751_[redacted].cpu_resourc e.diag [details]

    July 21, 2016, 11:28:47 /Library/Logs/DiagnosticReports/Safari_2016-07-21-112847_[redacted].hang

    July 21, 2016, 11:12:09 ~/Library/Logs/DiagnosticReports/cloudd_2016-07-21-111209_[redacted].crash

    /System/Library/PrivateFrameworks/CloudKitDaemon.Framework/support/cloudd

    July 21, 2016, 11:00:46 /Library/Logs/DiagnosticReports/Safari_2016-07-21-110046_[redacted].cpu_resourc e.diag [details]

    July 21, 2016, 10:36:18 /Library/Logs/DiagnosticReports/Safari_2016-07-21-103618_[redacted].cpu_resourc e.diag [details]

    July 21, 2016, 08:00:39 /Library/Logs/DiagnosticReports/Safari_2016-07-21-080039_[redacted].cpu_resourc e.diag [details]

    July 20, 2016, 11:13:27 /Library/Logs/DiagnosticReports/Safari_2016-07-20-111327_[redacted].cpu_resourc e.diag [details]

    July 20, 2016, 07:08 /Library/Logs/DiagnosticReports/Safari_2016-07-20-070800_[redacted].cpu_resourc e.diag [details]

    July 19, 2016, 17:09:01 /Library/Logs/DiagnosticReports/CalNCService_2016-07-19-170901_[redacted].crash

    /System/Library/PrivateFrameworks/CalendarAgent.Framework/versions/A/XPCService s/CalNCService.xpc/Contents/MacOS/CalNCService

    July 19, 2016, 12:55:09 /Library/Logs/DiagnosticReports/Safari_2016-07-19-125509_[redacted].cpu_resourc e.diag [details]

    July 18, 2016, 20:01:22 /Library/Logs/DiagnosticReports/Safari_2016-07-18-200122_[redacted].cpu_resourc e.diag [details]

    July 18, 2016, 13:56:03 ~/Library/Logs/DiagnosticReports/suggestd_2016-07-18-135603_[redacted].crash

    /System/Library/PrivateFrameworks/CoreSuggestions.Framework/versions/A/support/ suggestd

    What made these disk errors go away? These are almost always bad news.

    But in fact: at the moment, Safari appears the biggest problem. Try to start in Safe Mode, followed by a normal reboot.

    OS X El Capitan: start in safe mode

  • MBP has changed to new iMac - the problem persists

    Hello ladies and gentlemen!

    I can't believe I'm still having the same problem after a water landing forced my MBP mid-2012 and invest a lot of money in the new iMac. Now I'm sure this is the problem of the El Capitan, not the hardware. Especially after the last update of the system.

    Everything was going fine until last week when my iMac suddenly started to have some kind of hiccups - mouse ceased to answer at any time (100% battery), pages began to load really slow and sometimes only has not at all and Adobe apps began to plant without any particular reason. Nothing has changed and I haven't done anything unusual when it was absolutely new and running like a beast.

    The thing that is interesting to me is the use of the CPU and RAM. (It a few months ago when I had the problem with MBP), I noticed that when you open a page in Safari (any type of page) and let it stay there for a few days it starts to use a LOT of material in the background, even if you have completely forgotten this page and did not open it / refresh it for a long time - screenshots below. Why the hell is happening? I do not understand why Safari does need juice both by the love of God because no matter how much it will be, he will use it. I thought that changing from 8GB to 32GB it will solve the problem. Boy, I was wrong...

    EtreCheck version: 2.9.13 (267)

    Report generated 2016-07-07 14:44:42

    Download EtreCheck from https://etrecheck.com

    Time 01:28

    Performance: Excellent

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Computer is too slow

    Hardware Information:

    iMac (retina 5K, 27 inches, end of 2015)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac17, 1

    1 4 GHz Intel Core i7 CPU: 4 strands

    32 GB of expandable RAM - [Instructions]

    BANK 0/DIMM0

    8 GB DDR3-1867 MHz ok

    0/DIMM1 BANK

    8 GB DDR3-1867 MHz ok

    BANK 1/DIMM0

    8 GB DDR3-1867 MHz ok

    BANK 1/DIMM1

    8 GB DDR3-1867 MHz ok

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en1: 802.11 a/b/g/n/ac

    Video information:

    AMD Radeon R9 M395X - VRAM: 4096 MB

    iMac 5120 x 2880

    Software:

    OS X El Capitan 10.11.4 (15E65) - time since started: about one day

    Disc information:

    APPLE SSD SM0512G Disk0: (500,28 GB) (Solid State - TRIM: Yes)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Macintosh HD (disk 1) /: 499,06 (Go 181,15 free)

    Storage of carrots: disk0s2 499.42 GB Online

    USB information:

    Broadcom Corp. Bluetooth USB host controller.

    Apple Inc. FaceTime HD camera (built-in)

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Guardian:

    Mac App Store and identified developers

    Kernel extensions:

    / Library/Extensions

    com [loading]. Cycling74.driver.Soundflower (2.0b2 - SDK 10.10 - 2016-06-03) [Support]

    / System/Library/Extensions

    TL.UDs.netusb.controller [no charge] (1.59-2016-06-03) [Support]

    Launch system officers:

    [loaded] 7 tasks Apple

    [loading] 150 tasks Apple

    [operation] 80 tasks Apple

    [killed]    A spot of Apple

    one killed process lack of RAM

    Launch system demons:

    [loaded] 45 tasks Apple

    [loading] 147 tasks Apple

    [operation] 95 tasks Apple

    [killed]    A spot of Apple

    one killed process lack of RAM

    Launch officers:

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-07-06) [Support]

    [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-05-17) [Support]

    [operation] com.adobe.AdobeCreativeCloud.plist (2016-04-12) [Support]

    com.TeamViewer.TeamViewer.plist [no charge] (2016-03-20) [Support]

    com.TeamViewer.teamviewer_desktop.plist [no charge] (2016-03-20) [Support]

    Launch demons:

    [loading] com.adobe.ARMDC.Communicator.plist (2016-05-17) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-17) [Support]

    [operation] com.adobe.adobeupdatedaemon.plist (2016-06-10) [Support]

    [loading] com.adobe.agsservice.plist (2016-04-12) [Support]

    [loading] com.adobe.fpsaud.plist (2016-05-10) [Support]

    [loading] com.teamviewer.Helper.plist (2016-02-01) [Support]

    com.TeamViewer.teamviewer_service.plist [no charge] (2016-03-20) [Support]

    User launch officers:

    [loading] com.adobe.AAM.Updater - 1.0.plist (2016-02-08) [Support]

    com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist

    [loading] com.google.keystone.agent.plist (2016-06-15) [Support]

    [loading] com.nylas.plist (2016-02-08) [Support]

    [operation] com.spotify.webhelper.plist (2016-07-02) [Support]

    [loading] com.synology.CloudStation.plist (2016-03-26) [Support]

    [loading] com.synology.CloudStationBackup.plist (2016-03-31) [Support]

    [loading] com.valvesoftware.steamclean.plist (2016-04-21) [Support]

    Items in user login:

    Dropbox application (/ Applications/Dropbox.app)

    Other applications:

    [performance]    QA2G25RMZ4.com.Wunderkinder.Wunderlist - helper

    [ongoing] com.adobe.CCLibrary.135392

    [ongoing] com.adobe.CCXProcess.154272

    [ongoing] com.adobe.Photoshop.200672

    [operation] com.adobe.acc.AdobeDesktopService.87712.37C33553-9150-46E9-8A00-4875B24C79E1

    [ongoing] com.Adobe.accmac.185632

    [ongoing] com.Adobe.Illustrator.209312

    [ongoing] com.getdropbox.dropbox.165472

    [ongoing] it.Bloop.airmail.beta11.200032

    [loading] 390 tasks Apple

    [operation] 219 tasks Apple

    [killed]    A spot of Apple

    Plug-ins Internet:

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-06-10) [Support]

    FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-06-07) [Support]

    QuickTime Plugin: 7.7.3 (2016-04-23)

    AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-04-08) [Support]

    AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-04-08) [Support]

    Flash Player: 21.0.0.242 - SDK 10.6 (2016-06-07) obsolete! Update

    Default browser: 601 - SDK 10.11 (2016-04-23)

    npSurveillancePlugin_1.0.0.934: SurveillancePlugin_x86_64 1.0.0.934 - SDK 10.6 (2016-04-09) [Support]

    Safari extensions:

    Instapaper - Instapaper Holdings Inc. - http://www.instapaper.com (2016-05-06)

    Ka-block! -David Graham & Josh Peek - http://kablock.com (2016-04-21)

    Save on Pocket - Read It Later, Inc. - http://getpocket.com/ (2016-02-07)

    MeasureIt - Kevin Freitas - http://frayd.us/extensions/measureit/ (2010-10-04)

    EverNote Web Clipper - Evernote Corp. - http://evernote.com (2016-05-23)

    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2016-02-07)

    3rd party preference panes:

    Flash Player (2016-05-10) [Support]

    WDQuickView (2016-04-08) [Support]

    Time Machine:

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 499,06 GB disc used: 317,90 GB

    Destinations:

    EIGHTY9_BACKUP [network]

    Total size: 11.80 TB

    Total number of backups: 31

    An older backup: 04/10/16 05:37

    Last backup: 07/07/16 13:00

    Size of backup drive: Excellent

    Size of backup 11.80 TB > (disk size 499,06 GB X 3)

    Top of page process CPU:

    com.apple.WebKit.WebContent (20) 99%

    5% WindowServer

    4% adobe CEF Helper (2)

    CEPHtmlEngine 3% Helper (14)

    2% fontd

    Top of page process of memory:

    11,58 GB com.apple.WebKit.WebContent (20)

    1.90 GB kernel_task

    Helper (14) CEPHtmlEngine 721 MB

    CEPHtmlEngine (7) 393 MB

    Safari of 328 MB

    Virtual memory information:

    11.00 GB of free RAM

    21 h 00 GB used RAM (3.35 GB being cached)

    3.43 Go Swap used

    Diagnostic information:

    7 July 2016, 14:20:28 ~/Library/Logs/DiagnosticReports/Adobe Desktop Service_2016-07-07-142028_ [redacted] .crash

    com.adobe.acc.AdobeDesktopService - / Library/Application Support/Adobe / * / Adobe Office Service.app/Contents/MacOS/Adobe Office Service

    July 6, 2016, 13:59:57 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-07-06-135957_ [redacted].cpu_resource.diag [details]

    System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

    6 July 2016, 13:52:45 self test - passed

    July 5, 2016, 14:12:39 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-07-05-141239_ [redacted].cpu_resource.diag [details]

    I wonder about these extensions Safari and internet plug-ins.

    Safari, as all browsers, I fear, is a memory hog.

    As a temporary solution, simply exit and restart Safari can mitigate the problem.

  • MacBook pro 13 '' end 2011 performance problems and screen

    Found a suggestion very useful to run EtreCheck for a complete overview on what is going inside my MBP... I'll also post a picture of the screen freezing and garbled, so I can get some tips on what to do.  Thank you community! Nothing but love for Apple & Apple Experts!



    EtreCheck version: 2.9.13 (267)

    Report generated 2016-07-06 09:40:33

    Download EtreCheck from https://etrecheck.com

    Time 05:04

    Performance: Below average

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Another problem

    Description:

    Strange screen image display, infrequent. Especially when loading photos or anything like that with great graphics.

    Hardware Information:

    MacBook Pro (13 inch, late 2011)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro8, 1

    1 2.4 GHz Intel Core i5 processor: 2 strands

    16 GB expandable RAM - [Instructions]

    BANK 0/DIMM0

    8 GB DDR3 1333 MHz ok

    BANK 1/DIMM0

    8 GB DDR3 1333 MHz ok

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 134

    Video information:

    Intel HD Graphics 3000

    Color LCD 1280 x 800

    Software:

    OS X El Capitan 10.11.5 (15F34) - since the start time: about 6 days

    Disc information:

    ST9500325ASG disk0: (500,11 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    MBP (disk1) i5 /: 498,88 (Go 130,55 free)

    Encrypted AES - XTS unlocked

    Storage of carrots: disk0s2 499.25 GB Online

    HL-DT-ST DVD - RW GS31N)

    USB information:

    Apple Inc. FaceTime HD camera (built-in)

    Apple Inc. Apple keyboard / Trackpad

    Apple Inc. BRCM2070 hub.

    Apple Inc. Bluetooth USB host controller.

    Brother HL-L2320D series

    Computer, Inc. Apple IR receiver.

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Guardian:

    Mac App Store and identified developers

    Launch system officers:

    [loaded] 8 tasks Apple

    [loading] 151 tasks Apple

    [operation] 79 tasks Apple

    Launch system demons:

    [loaded] 46 tasks Apple

    [loading] 150 tasks Apple

    [operation] 95 tasks Apple

    Launch officers:

    [loading] com.google.keystone.agent.plist (2016-03-06) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2015-09-25) [Support]

    Launch demons:

    [failure] com.adobe.fpsaud.plist (2016-03-18) [Support]

    [loading] com.adobe.versioncueCS3.plist (2010-12-02) [Support]

    [operation] com.fitbit.galileod.plist (2015-10-30) [Support]

    [loading] com.google.keystone.daemon.plist (2016-03-06) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2015-09-25) [Support]

    User launch officers:

    com.apple.SafariBookmarksSyncer.plist [loading]

    Items in user login:

    Application of caffeine (/ Applications/Caffeine.app)

    Fitbit connect Menubar Helper Application (/ Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Helper.app of the menu bar)

    Other applications:

    [ongoing] 2BUA8C4S2C.com.agilebits.onepassword4 - helper

    [ongoing] com.fitbit.GalileoMenubar.96992

    [ongoing] com.lightheadsw.caffeine.51872

    [ongoing] JP.co.Canon.cijscannerregister.14432

    [loading] 386 tasks Apple

    [operation] 213 tasks Apple

    Plug-ins Internet:

    JavaAppletPlugin: Java 8 66 update build 17 (2015-11-23) check the version of

    FlashPlayer - 10.6: 21.0.0.197 - SDK 10.6 (2016-03-30) [Support]

    QuickTime Plugin: 7.7.3 (2016-05-21)

    Flash Player: 21.0.0.197 - SDK 10.6 (2016-03-30) obsolete! Update

    Default browser: 601 - SDK 10.11 (2016-05-21)

    o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-20) [Support]

    googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

    iPhotoPhotocast: 7.0 (2012-03-10)

    Safari extensions:

    1Password - AgileBits - https://agilebits.com/onepassword (2016-05-23)

    My eBay Manager - eBay Inc. (2015-10-02)

    Add to wishlist Amazon - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2015-10-02)

    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2015-10-02)

    3rd party preference panes:

    Adobe Version Cue CS3 (2012-03-10) [Support]

    Flash Player (2016-03-18) [Support]

    Java (2015-11-23) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    MBP i5: disc size: 498,88 GB disc used: 368,32 GB

    Destinations:

    Elements [Local]

    Total size: 999,83 GB

    Total number of backups: 14

    An older backup: 04/02/16, 22:12

    Last backup: 09/05/16 13:22

    Backup disk size: too small

    Backup size GB 999,83 < (disc 368,32 GB X 3)

    Top of page process CPU:

    41% com.apple.photos.VideoConversionService

    6% Fitbit connect Menubar Helper

    5% WindowServer

    3% kernel_task

    launchservicesd 2%

    Top of page process of memory:

    1.09 GB kernel_task

    Softwareupdated 475 MB

    Mds_stores 426 MB

    Com.apple.WebKit.WebContent 426 MB

    262 MB mdworker (14)

    Virtual memory information:

    8.54 GB of free RAM

    7.46 GB used RAM (4.41 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    July 4, 2016, 10:24:04 ~/Library/Logs/DiagnosticReports/Mail_2016-07-04-102404_[redacted].crash

    com Apple.Mail - /Applications/Mail.app/Contents/MacOS/Mail

    July 4, 2016, 09:58:50 AM/Library/Logs/DiagnosticReports/VTEncoderXPCService_2016-07-04-095850_ [redacted]. cpu_resource.diag [details]

    /System/Library/frameworks/VideoToolbox.Framework/versions/A/XPCServices/VTEnco derXPCService.xpc/Contents/MacOS/VTEncoderXPCService

    This is the screen shot I could captures - it resolves after a few minutes.


    The screenshot appears, but according to your description, this is clearly a hardware problem, or bad memory or a defect logic board. If you have replaced the memory modules with spare parts, please reinstall the original memory and see if there is an improvement. Otherwise, an appointment 'Genius' on an Apple Store, or go to another authorized service center.

  • Report of panic * - what this means?

    My iMac is randomly goes black and reboot. I used EtreCheck and pasted the report below as well as the * panic report *.

    How can I do this random restart stop?

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-06-21 11:31:37

    Download EtreCheck from https://etrecheck.com

    Time 08:00

    Performance: Below average

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Computer restarts

    Hardware Information:

    iMac (27 inch, mid 2011)

    [Data sheet] - [User Guide] - [warranty & Service]

    iMac - model: iMac12, 2

    1 3.1 GHz Intel Core i5 CPU: 4 strands

    8 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 4 GB DDR3 1333 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1333 MHz

    0/DIMM1 BANK

    Vacuum

    BANK 1/DIMM1

    Vacuum

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Video information:

    AMD Radeon HD 6970M - VRAM: 1024 MB

    iMac 2560 x 1440

    Software:

    OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour

    Disc information:

    ST31000528AS disk0: (1 TB) (rotation)

    EFI (disk0s1) /Volumes/firmwaresyncd.5JrmsV: 210 MB (191 MB free)

    Macintosh HD (disk0s2) /: 999,35 go-go (605,76 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    HL-DT-STDVDRW GA32N)

    USB information:

    Apple Inc. FaceTime HD camera (built-in)

    Hub keyboard Apple, Inc.

    Apple Inc. Apple Keyboard

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    SL Slim BUP Seagate 2 TB

    EFI (disk1s1) < not mounted >: 210 MB

    (Disk1s2) BACKUP / Volumes/BACKUP: 2.00 TB (861,54 GB free)

    Computer, Inc. Apple IR receiver.

    Card reader Apple

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Guardian:

    Mac App Store and identified developers

    Kernel extensions:

    / Library/Extensions

    [loading] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-06-11) [Support]

    / System/Library/Extensions

    com.DYMO.usbprinterclassdriver.kext [no charge] (1.0 - 2016-06-11) [Support]

    com.PCTOOLS.iantivirus.KFS [no charge] (1.0.1 - 2016-06-11) [Support]

    com.seagate.driver.PowSecDriverCore [no charge] (5.0.1 - 2016-06-11) [Support]

    / System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns

    com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.0.1 - 2010-10-19) [Support]

    com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.0.1 - 2010-10-19) [Support]

    com.seagate.driver.SeagateDriveIcons [no charge] (5.0.1 - 2010-10-19) [Support]

    Launch system officers:

    [loaded] 9 tasks Apple

    [loading] 164 tasks Apple

    [operation] 65 tasks Apple

    Launch system demons:

    [loaded] 40 jobs Apple

    [loading] 162 tasks Apple

    [operation] 89 tasks Apple

    Launch officers:

    [loading] com.oracle.java.Java - Updater.plist (2014-09-27) [Support]

    [operation] com.seagate.SeagateStorageGauge.plist (2010-03-10) [Support]

    Launch demons:

    bootps.plist [loading]

    [loading] com.adobe.fpsaud.plist (2016-05-09) [Support]

    [loading] com.adobe.versioncueCS4.plist (2009-11-14) [Support]

    com.danga.memcached.plist [no charge]

    [loading] com.microsoft.office.licensing.helper.plist (2012-11-05) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2014-09-27) [Support]

    [ongoing] com.vix.cron.plist

    exec.plist [loading]

    finger.plist [loading]

    FTP.plist [loading]

    [loading] jp.co.canon.MasterInstaller.plist (2016-05-24) [Support]

    login.plist [loading]

    ntalk.plist [loading]

    org.Apache.httpd.plist [loading]

    [loading] org.cups.cups - lpd.plist

    [ongoing] org.cups.cupsd.plist

    [loading] org .net - snmp.snmpd.plist

    [ongoing] org.ntp.ntpd.plist

    org.openldap.slapd.plist [loading]

    org.Postfix.master.plist [loading]

    Shell.plist [loading]

    SSH.plist [loading]

    Telnet.plist [loading]

    TFTP.plist [loading]

    User launch officers:

    [loading] com.citrixonline.GoToMeeting.G2MUpdate.plist (2016-06-13) [Support]

    [operation] com.lastpass.LastPassHelper.plist (2016-04-13) [Support]

    Items in user login:

    Dropbox application (/ Applications/Dropbox.app)

    Google Chrome application (Google Chrome.app/Applications /)

    Request for SpeechSynthesisServer (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)

    Other applications:

    [ongoing] com.etresoft.EtreCheck.208032

    [ongoing] com.evernote.EvernoteHelper

    [ongoing] com.getdropbox.dropbox.1952

    com.google.Chrome.60512 [loading]

    [loading] 404 tasks Apple

    [operation] 170 tasks Apple

    Plug-ins Internet:

    DirectorShockwave: 11.6.5r635 (2012-04-27) [Support]

    nplastpass: 4.1.2 - SDK 10.11 (2016-04-13) [Support]

    Default browser: 601 - SDK 10.11 (2016-05-24)

    AdobePDFViewerNPAPI: 11.0.07 - SDK 10.6 (2014-05-22) [Support]

    FlashPlayer - 10.6: 21.0.0.213 - SDK 10.6 (2016-04-13) [Support]

    Silverlight: 5.1.30514.0 - SDK 10.6 (2015-01-07) [Support]

    QuickTime Plugin: 7.7.3 (2016-05-24)

    Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-13) obsolete! Update

    PepperFlashPlayer: 21.0.0.242 - SDK 10.6 (2016-05-30) [Support]

    SharePointBrowserPlugin: 14.6.4 - SDK 10.6 (2016-05-16) [Support]

    AdobePDFViewer: 11.0.07 - SDK 10.6 (2014-05-22) [Support]

    iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-17)

    JavaAppletPlugin: Java 8 update 91 build 14 (2016-05-28) check the version of

    User Plug-ins internet:

    CitrixOnlineWebDeploymentPlugin: 1.0.105 (2013-04-25) [Support]

    Safari extensions:

    Buffer - buffer - http://buffer.com (2016-04-13)

    Save on Pocket - Read It Later, Inc. - http://getpocket.com/ (2016-04-13)

    Clean the links to Google - Dennis Umetzu - http://www.umetzu.com (2016-05-06)

    LastPass - LastPass - https://lastpass.com (2016-05-06)

    EverNote Web Clipper - Evernote Corp. - http://evernote.com (2016-05-27)

    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2016-05-06)

    3rd party preference panes:

    DivX (2010-08-25) [Support]

    Flash Player (2016-05-09) [Support]

    Flip4Mac WMV (2012-09-14) [Support]

    Java (2016-05-28) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 999,35 GB disc used: 393,59 GB

    Destinations:

    BACKUP [Local]

    Total size: 2.00 TB

    Total number of backups: 53

    An older backup: 13/02/16, 12:38 AM

    Last backup: 20/06/16, 18:57

    Size of backup drive: adequate

    Size of backup 2.00 TB > (disc 393,59 GB X 3)

    Top of page process CPU:

    9% Google Chrome Helper (20)

    3% kernel_task

    2% WindowServer

    1% Dropbox

    0% mdworker (3)

    Top of page process of memory:

    2.37 GB Google Chrome Helper (20)

    Kernel_task 715 MB

    270 MB Google Chrome

    Dropbox 131 MB

    Mds_stores 98 MB

    Virtual memory information:

    3.03 GB of free RAM

    4.97 GB used RAM (1.81 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    21 June 2016, 11:19:59 /Library/Logs/DiagnosticReports/Kernel_2016-06-21-111959_[redacted].panic [details]

    21 June 2016, 11:19:27 test - passed

    June 20, 2016, 19:07:37 /Library/Logs/DiagnosticReports/Kernel_2016-06-20-190737_[redacted].panic [details]

    June 20, 2016, 14:10:54 ~/Library/Logs/DiagnosticReports/DocumentPopoverViewService_2016-06-20-141054_ [redacted] .crash

    com.apple.appkit.xpc.documentPopoverViewService - /System/Library/Frameworks/AppKit.framework/Versions/C/XPCServices/DocumentPopo verViewService.xpc/Contents/MacOS/DocumentPopoverViewService

    June 18, 2016, 18:36:45 ~/Library/Logs/DiagnosticReports/ScreenSaverEngine_2016-06-18-183645_[redacted] .crash

    com.apple.ScreenSaver.Engine-

    /System/Library/frameworks/screensaver.framework/resources/ScreenSaverEngine.app/happy/MacOS/ScreenSaverEngine

    June 11, 2016, 10:21:42 /Library/Logs/DiagnosticReports/Kernel_2016-06-11-102142_[redacted].panic [details]

    June 1, 2016, 18:35 /Library/Logs/DiagnosticReports/Kernel_2016-06-01-183500_[redacted].panic [details]

    May 30, 2016, 12:47:37 /Library/Logs/DiagnosticReports/Kernel_2016-05-30-124737_[redacted].panic [details]

    May 30, 2016, 11:47:25 /Library/Logs/DiagnosticReports/Kernel_2016-05-30-114725_[redacted].panic [details]

    May 30, 2016, 10:56:49 /Library/Logs/DiagnosticReports/Kernel_2016-05-30-105649_[redacted].panic [details]

    24 may 2016, 12:57:07 /Library/Logs/DiagnosticReports/Kernel_2016-05-24-125707_[redacted].panic [details]

    Anonymous UUID: 598DE295-E318-081A-2E9E-96D49E2CFC96

    Tue June 21 11:19:57 2016

    Panic report *.

    panic (cpu 1 0xffffff800a11f98b appellant): "an element of the liberated area has been modified in the kalloc.80 area: expected 0xdeadbeefdeadbeef but found 0xdeadbeefdeadbeed, changed locks 0x2, at offset 16 80 in the element 0xffffff801fd5ac70, cookies 0x3f001161aa28bb38 0x535215919d8230f"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3248.50.21/osf mk/kern/zalloc.c:503»

    Backtrace (CPU 1), frame: return address

    0xffffff81155d3270: 0xffffff800a0dab12

    0xffffff81155d32f0: 0xffffff800a11f98b

    0xffffff81155d3420: 0xffffff800a5a22de

    0xffffff81155d3460: 0xffffff800a2e6c9a

    0xffffff81155d34c0: 0xffffff800a4fc244

    0xffffff81155d35b0: 0xffffff800a4fcb6d

    0xffffff81155d3750: 0xffffff800a4f5a95

    0xffffff81155d37e0: 0xffffff800a50fa7d

    0xffffff81155d39b0: 0xffffff800a2f2efe

    0xffffff81155d3a80: 0xffffff800a2f26a8

    0xffffff81155d3bc0: 0xffffff800a305c25

    0xffffff81155d3c10: 0xffffff800a313317

    0xffffff81155d3f30: 0xffffff800a3087fa

    0xffffff81155d3f60: 0xffffff800a6286a1

    0xffffff81155d3fb0: 0xffffff800a1ecc66

    Corresponding to the current thread BSD process name: Dropbox

    Mac OS version:

    15F34

    Kernel version:

    15.5.0 Darwin kernel version: kills Apr 19 18:36:36 PDT 2016; root:XNU-3248.50.21~8/RELEASE_X86_64

    Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6

    Slide kernel: 0x0000000009e00000

    Text of core base: 0xffffff800a000000

    Text __HIB base: 0xffffff8009f00000

    Name of system model: iMac12, 2 (Mac-942B59F58194171B)

    Availability of the system in nanoseconds: 58453196182446

    last load kext to 420912598308: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8d347000 size 69632)

    Finally unloaded kext to 505934818608: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8d347000 size 61440)

    kexts responsible:

    net.telestream.driver.TelestreamAudio 1.1.1

    com.apple.driver.AppleBluetoothMultitouch 90.3

    com.apple.driver.AppleHWSensor 1.9.5d0

    com.apple.iokit.IOBluetoothSerialManager 4.4.5f3

    com.apple.driver.AGPM 110.22.0

    com.apple.driver.AudioAUUC 1.70

    com Apple.Driver.pmtelemetry 1

    com.apple.iokit.IOUserEthernet 1.0.1

    com Apple.filesystems.autofs 3.0

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleMikeyHIDDriver 124

    com.apple.driver.AppleMikeyDriver 274,9

    com.apple.driver.AppleHDA 274,9

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.kext.AMDFramebuffer 1.4.2

    com.apple.driver.AppleIntelHD3000Graphics 10.0.0

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.AMDRadeonX3000 1.4.2

    com.apple.driver.AppleBacklight 170.8.9

    com.apple.driver.AppleSMCPDRC 1.0.0

    com.apple.driver.AppleSMCLMU 208

    com.apple.driver.AppleThunderboltIP 3.0.8

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.5f3

    com.apple.driver.AppleMCCSControl 1.2.13

    com.apple.driver.AppleLPC 3.1

    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0

    com.apple.kext.AMD6000Controller 1.4.2

    com.apple.iokit.SCSITaskUserClient 3.7.7

    com.apple.driver.AppleUSBCardReader 3.7.1

    com.apple.driver.AppleIRController 327,6

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

    com.apple.BootCache 38

    2.8.5 com.apple.iokit.IOAHCIBlockStorage

    com.apple.driver.AppleFWOHCI 5.5.4

    com.apple.iokit.AppleBCM5701Ethernet 10.2.0

    com.apple.driver.AirPort.Atheros40 700.74.5

    com.apple.driver.AppleAHCIPort 3.1.8

    com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

    com.apple.driver.AppleACPIButtons 4.0

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 4.0

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

    com Apple.NKE.applicationfirewall 163

    com Apple.Security.Quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

    com.apple.driver.IOBluetoothHIDDriver 4.4.5f3

    com.apple.driver.AppleMultitouchDriver 304.12

    com.apple.driver.AppleHIDTransport 5

    com.apple.iokit.IOSerialFamily 11

    com.apple.iokit.IOSurface 108.2.1

    com Apple.kext.Triggers 1.0

    com.apple.driver.DspFuncLib 274,9

    com.apple.kext.OSvKernDSPLib 525

    com.apple.iokit.IOAcceleratorFamily2 205,10

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.driver.CoreCaptureResponder 1

    com.apple.driver.AppleSMBusPCI 1.0.14d1

    com.apple.driver.AppleHDAController 274,9

    com.apple.iokit.IOHDAFamily 274,9

    com.apple.iokit.IOAudioFamily 204.4

    com.apple.vecLib.kext 1.2.0

    com.apple.driver.AppleThunderboltEDMSink 4.1.1

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.5f3

    com.apple.iokit.IOBluetoothFamily 4.4.5f3

    com.apple.driver.AppleSMBusController 1.0.14d1

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.IOPlatformPluginLegacy 1.0.0

    com.apple.driver.IOPlatformPluginFamily 6.0.0d7

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.iokit.IOFireWireIP 2.2.6

    com.apple.kext.AMDSupport 1.4.2

    3.12.8 com.apple.AppleGraphicsDeviceControl

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

    com.apple.iokit.IOBDStorageFamily 1.8

    com.apple.iokit.IODVDStorageFamily 1.8

    com.apple.iokit.IOCDStorageFamily 1.8

    com.apple.iokit.IOAHCISerialATAPI 2.6.2

    com.apple.driver.AppleHIDKeyboard 181

    com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

    com.apple.iokit.IOUSBMassStorageDriver 1.0.0

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

    com.apple.iokit.IOUSBHIDDriver 900.4.1

    com Apple.Driver.USB.cdc 5.0.0

    com.Apple.Driver.USB.Networking 5.0.0

    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

    com.apple.driver.usb.AppleUSBHub 1.0.1

    com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

    com.apple.driver.AppleThunderboltDPOutAdapter 4.1.3

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.AppleThunderboltNHI 4.0.4

    com.apple.iokit.IOThunderboltFamily 6.0.2

    4.6.1 com.apple.iokit.IOFireWireFamily

    com.apple.iokit.IOEthernetAVBController 1.0.3b3

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IO80211Family 1110.26

    com.apple.iokit.IONetworkingFamily 3.2

    com Apple.Driver.corecapture 1.0.4

    com.apple.iokit.IOUSBFamily 900.4.1

    com.apple.iokit.IOAHCIFamily 2.8.1

    com.apple.driver.usb.AppleUSBEHCI 1.0.1

    com.apple.iokit.IOUSBHostFamily 1.0.1

    com.apple.driver.AppleUSBHostMergeProperties 1.0.1

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOSMBusFamily 1.1

    com Apple.Security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 417,4

    com.apple.iokit.IOStorageFamily 2.1

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 4.0

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com Apple.KEC.pthread 1

    com Apple.KEC.corecrypto 1.0

    com.apple.kec.Libm 1

    Model: iMac12, 2, IM121.0047.B23 of BootROM, 4 processors, Intel Core i5, 3.1 GHz, 8 GB, MSC 1.72f2

    Graphics card: AMD Radeon HD 6970 M, AMD Radeon HD 6970 M, PCIe, 1024 MB

    Memory module: DIMM0/0 BANK, 4 GB DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020

    Memory module: DIMM0/1 BANK, 4 GB DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020

    Airport: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0 - P2P

    Bluetooth: Version 4.4.5f3 17904, 3 services, 27 aircraft, 1 incoming serial ports

    Network service: Wi - Fi, AirPort, en1

    Serial ATA Device: ST31000528AS, 1 TB

    Serial ATA Device: HL-DT-STDVDRW GA32N

    USB device: USB 2.0 Bus

    USB device: FaceTime HD camera (built-in)

    USB device: Hub

    USB device: Keyboard Hub

    USB Device: Apple keyboard

    USB device: Hub BRCM2046

    USB Device: USB Bluetooth host controller

    USB device: USB 2.0 Bus

    USB device: Hub

    USB device: BUP SL Slim

    USB Device: IR receiver

    USB Device: Card reader

    Bus crush: iMac, Apple Inc., 25.1

    Your KP was probably caused by one of two things. First is the application which uses net.telestream.driver.TelestreamAudio 1.1.1 is probably outdated or just not compatible with OS X 10.11.5.

    Then is your machine has an antivirus installed application, it is at best unnecessary and at worst source of immediate or future concern. OS X requires NO cleaning, anti-virus, or ANY third-party maintenance type utilitiy. Looking for instructions to developers for uninstall and uninstall it immediately.

    I also recommend that you read the viruses, Trojans, Malware - and other aspects of Internet Security

  • My old macbook pro is slow with a lot of the beach ball. Ive checked using Etrecheck. Here is their report

    My old macbook pro is slow with a lot of the beach ball. Ive checked using Etrecheck. Here is their report if anyone can suggest my best course of action.

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-06-06 13:18:02

    Download https://etrecheck.com EtreCheck

    Time 05:55

    Performance: average

    Click the [Support] links to help with non-Apple products.

    Click the [details] links for more information on this line.

    Click on the link [check files] help with unknown files.

    Problem: Beachballing

    Hardware information:

    MacBook Pro (15-inch, mid 2010)

    [Technical details] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro6, 2

    1 2.4 GHz Intel Core i5 processor: 2 strands

    4 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 2 GB DDR3 1067 MHz

    BANK 1/DIMM0

    OK 2 GB DDR3 1067 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 779

    Information on this video:

    Intel HD Graphics

    NVIDIA GeForce GT 330M - VRAM: 256 MB

    Color LCD 1680 x 1050

    System software:

    OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour

    Disc information:

    ST9500325ASG disk0: (500,11 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Macintosh HD (disk 1) /: 498,88 (Go 274,92 free)

    Storage of carrots: disk0s2 499.25 GB Online

    MATSHITADVD-R UJ-898)

    USB information:

    Computer, Inc. Apple IR receiver.

    Built-in ISight from Apple Inc..

    Card reader Apple

    Apple Inc. Apple keyboard / Trackpad

    Apple Inc. BRCM2070 hub.

    Apple Inc. Bluetooth USB host controller.

    Guardian:

    Mac App Store and identified developers

    Unknown files:

    ~/Library/LaunchAgents/com.vndv.tagfolders.tagprompter.plist

    osascript/Users/Duffy/Library/Application Support / files/Tag Prompter.app/Contents/Resources/ Tag

    Scripts/TagPrompterScript.scpt

    A unknown file found. [Check files]

    Kernel extensions:

    / System/Library/Extensions

    au.com.maxon.driver.MaxonFamily [no charge] (1.0 - 2016-06-05) [Support]

    com [no charge]. Seagate.driver.PowSecDriver (4.4.10 - 2016-06-05) [Support]

    com [no charge]. ZTE.driver.ZTEUSBCDCACMData (ZTEDriver_MacV1.3.1 - 2016-06-05) [Support]

    com [no charge]. ZTE.driver.ZTEUSBMassStorageFilter (ZTEDriver_MacV1.3.1 - 2016-06-05) [not loaded] com.microsoft.driver.MicrosoftMouse (8.0 - 2016-06-05) [Support]

    com.option.driver.Option72 [no charge] (2.17.0 - 2016-06-05) [Support]

    com.option.driver.OptionMSD [no charge] (1.21.0 - 2016-06-05) [Support]

    com.Realtek.driver.rtl8187 [no charge] (1.4.5 - 2016-06-05) [Support]

    com.seagate.driver.PowSecDriverCore [no charge] (5.2.6 (26913) - 10.4 SDK - 2016-06-05) [[no charge] com.sierrawireless.driver.SierraDIPSupport (1.0.0.2 - 2016-06-05) [Support]]

    com.sierrawireless.driver.SierraDevSupport [no charge] (1.0.7 - 2016-06-05) [Support]

    com.sierrawireless.driver.SierraFSRSupport [no charge] (1.0.1 - 2016-06-05) [Support]

    com.sierrawireless.driver.SierraHSRSupport [no charge] (2.1.1.4 - 2016-06-05) [Support]

    com.sierrawireless.driver.SierraIPDirect [no charge] (1.1.1 - 2016-06-05) [Support]

    com.Wacom.kext.wacomtablet [no charge] (Tablet Wacom 6.3.7 - 3 - SDK 10.8 - 2016-06-05) [/System/Library/Extensions/Maxon.kext/Contents/PlugIns

    au.com.maxon.driver.MSM6280Panther [no charge] (1.0 - 2010-04-10) [Support]

    au.com.maxon.driver.MSM6280Universal [no charge] (1.0 - 2010-04-10) [Support]

    /System/Library/Extensions/MicrosoftMouse.kext/contents/plugins

    com.microsoft.driver.MicrosoftMouseBluetooth [no charge] (8.0 - 2010-07-18) [Support]

    com.microsoft.driver.MicrosoftMouseUSB [no charge] (8.0 - 2010-07-18) [Support]

    / System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns

    com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.2.6 (26913) - 10.4 SDK - 2014 - 10-[Support])

    com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.2.6 (26913) - SDK 10.5 - 2014 - 10-[Support])

    com.seagate.driver.SeagateDriveIcons [no charge] (5.2.6 (26913) - 10.4 SDK - 2014-10-07) [System launch Agents:]

    [loaded] 7 tasks Apple

    [loading] 167 tasks Apple

    [operation] 64 tasks Apple

    Demons of launch system:

    [operation] com.seagate.TBDecorator.plist (2013-10-12) [Support]

    [loaded] 45 tasks Apple

    [loading] 161 tasks Apple

    [operation] 85 tasks Apple

    Launch of Agents:

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-06-05) [Support]

    [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-05-11) [Support]

    [operation] com.adobe.AdobeCreativeCloud.plist (2015-07-29) [Support]

    [loading] com.google.keystone.agent.plist (2016-03-11) [Support]

    com.oracle.java.Java - Updater.plist [no charge] [Support]

    [operation] com.wacom.wacomtablet.plist (2013-10-12) [Support]

    Launch the demons:

    [loading] com.adobe.ARMDC.Communicator.plist (2016-05-11) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-11) [Support]

    [operation] com.adobe.adobeupdatedaemon.plist (2015-09-25) [Support]

    [loading] com.adobe.agsservice.plist (2015-09-25) [Support]

    [loading] com.adobe.fpsaud.plist (2016-05-10) [Support]

    [loading] com.adobe.versioncueCS3.plist (2014-02-25) [Support]

    [loading] com.google.keystone.daemon.plist (2016-03-11) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    com.oracle.java.Helper - Tool.plist [no charge] [Support]

    [loading] com.sierrawireless.SWoCTool.plist (2011-11-04) [Support]

    [loading] jp.co.canon.MasterInstaller.plist (2015-05-08) [Support]

    User Agents to launch:

    [loading] com.adobe.AAM.Updater - 1.0.plist (2015-06-16) [Support]

    [loading] com.adobe.ARM. [...]. plist (2009-11-30) [Support]

    [failure] com.adobe.ARM. [...]. plist (2011-07-29) [Support]

    [loading] com.divx.agent.postinstall.plist (2012-07-13) [Support]

    [loading] com.vndv.tagfolders.tagprompter.plist (2010-07-10) [Support]

    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [no charge] (2015-05-08) [Support]

    User Login items:

    MicrosoftMouseHelper Application (/ library/PreferencePanes/Microsoft Mouse.prefPane/Contents/)

    Resources/MicrosoftMouseHelper.app)

    AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat 8 Professional / Adobe Professional.app/Contents/Support/AdobeResourceSynchronizer.app)

    Dropbox application (/ Applications/Dropbox.app)

    Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.Contents/Helpers/AdobeResourceSynchronizer.app)

    CNQL1208_ButtonManager Application hidden (/Library/CFMSupport/CNQL1208_ButtonManager.Other Apps):

    [operation] com.adobe.acc.AdobeDesktopService.123232.836E8B5D-E858-42E5-8697-D6A881EA5C22

    [ongoing] com.Adobe.accmac.95392

    [ongoing] com.etresoft.EtreCheck.181152

    [ongoing] com.getdropbox.dropbox.147872

    [ongoing] com.Intego.virusbarrierexpress.agent

    [ongoing] com.Microsoft.microsoftmousehelper.124512

    [ongoing] com.wacom.TabletDriver.144032

    [ongoing] com.wacom.WacomTouchDriver.124192

    [ongoing] jp.co.canon.scanner.CNQL2410_ButtonManager.121312

    [loading] 417 tasks Apple

    [operation] 170 tasks Apple

    Internet Plug-ins:

    AdobePDFViewerNPAPI: 15.016.20039 - SDK 10.11 (2016-05-11) [Support]

    Flash Player: 21.0.0.242 - SDK 10.6 (2016-06-05) [Support]

    EPPEX plugin: 10.0 (17-09-2014) [Support]

    AdobePDFViewer: 15.016.20039 - SDK 10.11 (2016-05-11) [Support]

    iPhotoPhotocast: 7.0 (2010-05-11)

    QuickTime Plugin: 7.7.3 (2016-06-05)

    FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-06-05) [Support]

    NP_2020Player_IKEA: 5.0.94.1 - SDK 10.6 (2012-09-28) [Support]

    AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2015-09-25) [Support]

    GarminGpsControl: output 2.9.3.0 (2010-10-29) [Support]

    DivXBrowserPlugin: 2.2 (2012-06-07) [Support]

    OVSHelper: 1.1 (2012-06-07) [Support]

    Silverlight: 4.0.60531.0 (2011-10-30) [Support]

    Web of Google Earth plugin: 5.1 (2009-11-12) [Support]

    Default browser: 601 - SDK 10.11 (2016-06-05)

    Flip4Mac WMV Plugin: 2.4.4.2 (2012-07-13) [Support]

    SharePointBrowserPlugin: 14.5.6 - SDK 10.6 (2015-10-10) [Support]

    WacomTabletPlugin: WacomTabletPlugin 2.1.0.2 (2013-10-12) [Support]

    NP_2020Player_WEB: 5.0.7.0 (2011-04-03) [Support]

    WacomNetscape: 2.1.0 - 1 - SDK 10.8 (2013-11-22) [Support]

    The internet user Plug-ins:

    Unity Web Player: UnityPlayer version 2.6.1f3 (2014-03-15) [Support]

    RealPlayer Plugin: unknown

    Unity Player: UnityPlayer version 1.6.0 (2007-02-11) [Support]

    Safari extensions:

    1 - ClickWeather - TWCi - http://www.weather.com/ (2012-06-03)

    Better Facebook - Matt Kruse - http://BetterFacebook.net (2012-06-03)

    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-06)

    SlickSavings - tap, Inc. (2015-04-09)

    DivX Plus Web Player HTML5 < video > - © 2000-2011 DivX, LLC. - http://divx.com (2012-07-13)

    CLEA. Nr Videos - Internet Cleaner A - http://clea.nr/ (2015-09-25)

    Translate - SideTree.com - Mac Apps and the Web - http://SideTree.com/extensions.html#Translate

    (2014-07-21)

    AdBlock - Michael Gundlach - https://getadblock.com (2015-09-15)

    3rd party preference panes:

    Adobe Version Cue CS3 (2014-02-25) [Support]

    RCDefaultApp (2006-11-27)

    DivX (2012-06-07) [Support]

    Flash Player (2016-05-10) [Support]

    Flip4Mac WMV (2012-05-16) [Support]

    Microsoft mouse (2011-07-30) [Support]

    Seagate for Mac OSX dashboard (2014-09-12) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 498,88 GB disc used: 223,95 GB

    Destinations:

    Duffy photos & website [Local]

    Total size: TB 3.00

    Total number of backups: 32

    An older backup: 10/10/2014, 19:02

    Last backup: 25/01/2016, 20:57

    Size of backup drive: Excellent

    Size of backup 3.00 TB > (disk size 498,88 GB X 3)

    Portable Duffy - drive FreeAgent GoFlex [Local]

    Total size: 999,86 GB

    Total number of backups: 21

    An older backup: 10/08/2014, 16:00

    Last backup: 07 11, 2015, 12:47 AM

    Size of backup drive: adequate

    Backup size 999,86 GB > (disc 223,95 GB X 3)

    Duffys MacBook Pro backup two [Local]

    Total size: 1.00 TB

    Total number of backups: 2

    An older backup: 10/10/2014, 01:10

    Last backup: 02 19, 2015, 16:59

    Size of backup drive: adequate

    Backup size 1.00 TB > (disc 223,95 GB X 3)

    Top of page process of CPU:

    36% mdworker (3)

    4% WindowServer

    4% kernel_task

    0% adobe CEF Helper (3)

    0% fontd

    Top of the process of memory:

    Kernel_task 484 MB

    Dropbox 143 MB

    139 MB Adobe CEF Helper (3)

    Pier 90 MB

    90 MB WindowServer

    Virtual memory information:

    718 MB of free RAM

    3.30 GB used RAM (1.39 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    6 June 2016, 13:07:18 test - passed

    June 6, 2016, 10:58:42 ~/Library/Logs/DiagnosticReports/

    storedownloadd_2016-06-06-105842_ .crash [deleted]

    /System/Library/PrivateFrameworks/CommerceKit.Framework/versions/A/resources/Sto redownloadd

    June 5, 2016, 23:00:46 / Library/Logs/DiagnosticReports /.

    WacomTabletDriver_2016-06-05-230046_ .crash [deleted]

    / Library/Application Support/Tablet/WacomTabletDriver.app/Contents/MacOS/WacomTabletDriver

    June 5, 2016, 22:38:17 / Library/Logs/DiagnosticReports /.

    AdobeCrashDaemon_2016-06-05-223817_ .crash [deleted]

    / Applications/utilities/Adobe Creative Cloud / * / Core Sync.app/Contents/Frameworks/

    AdobeCrashReporter.framework/Versions/A/AdobeCrashDaemon.app/Contents/MacOS/

    AdobeCrashDaemon

    June 5, 2016, 19:45:43 ~/Library/Logs/DiagnosticReports/

    EtreCheck_2016-06-05-194543_ .crash [deleted]

    /Users/user/downloads/EtreCheck.app/Contents/MacOS/EtreCheck

    Delete

    Intego antivirus.

    Mouse Microsoft (not responsible in any case)

    All extensions/plugins that you do not use.

    Restart Etrecheck.

  • Yes, another question regarding the freezing of Safari - EtreCheck report included

    Yes, another question regarding the freezing of Safari.

    From a little over a month (I think), Safari started freezing regularly whenever I want to open new tabs or switch between tabs. I found myself to leave the program several times per day / hour. I can't identify any specific common cause (other than my MacBook being old) or any new software or updates that might have initiated the question. At first I thought he might have many tabs, I tried to open, but recently it happens even with only a few tabs open.

    I worked through the steps I found in this forum and others: empty the cache, start in safe mode, etc nothing works.

    Based on the previous suggestions, I have downloaded and run EntreReport which I included below. The note and maybe just a distraction, but EntreReport has crashed three times tonight, before he was able to produce the sub report. I ran the report after restarting my system with no other programs running.

    Suggestions are welcome at this stage because I want to start using Chrome or Firefox because I like the transfer procedure between my devices.

    Thank you in advance.

    Ben

    -----------

    EtreCheck version: 2.9.11 (264)

    Report generated 2016-04-28 22:48:58

    Download EtreCheck from https://etrecheck.com

    Time 05:45

    Performance: Below average

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Click on the link [check files] help with unknown files.

    Problem: Apps are broken

    Description:

    Safari freeze when opening new tabs / switching between the tabs.

    Hardware Information:

    MacBook Pro (15-inch, mid 2009)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro5, 3

    1 2.66 GHz Intel Core 2 Duo CPU: 2 strands

    4 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 2 GB DDR3 1067 MHz

    BANK 1/DIMM0

    OK 2 GB DDR3 1067 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = battery check - Cycle count = 389

    Video information:

    NVIDIA GeForce 9400M - VRAM: 256 MB

    Color LCD 1440 x 900

    NVIDIA GeForce 9600M GT - VRAM: 256 MB

    Software:

    OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour

    Disc information:

    FUJITSU MJA2320BH FFS G1 disk0: (320,07 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 319,21 go-go (54,93 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    HL-DT-ST DVD - RW GS23N)

    USB information:

    Built-in ISight from Apple Inc..

    Card reader Apple

    Apple Inc. BRCM2046 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. Apple keyboard / Trackpad

    Computer, Inc. Apple IR receiver.

    Guardian:

    Mac App Store and identified developers

    Unknown files:

    ~/Library/LaunchAgents/com. GoodShop.updater.plist

    ~/Library/application support/GoodShop/updater

    A unknown file found. [Check files]

    Kernel extensions:

    / Library/Application Support/Symantec/virus

    [no charge] com.symantec.kext.SymAPComm (11.1.2f17 - 2015-05-23) [Support]

    / Library/Extensions

    [no charge] expressvpn.tap (20150118 - 2016-04-12) [Support]

    [loading] expressvpn.tun (20150118 - 2016-04-12) [Support]

    / System/Library/Extensions

    [no charge] com.DYMO.usbprinterclassdriver.kext (1.1 - SDK 10.9-2016-04-12) [Support]

    com.Silex.driver.sxuptp [no charge] (1.5.1 - 2016-04-12) [Support]

    com.symantec.kext.internetSecurity [no charge] (1.3.2 - 2016-04-12) [Support]

    com.Symantec.kext.IPS [no charge] (3.2 - 2016-04-12) [Support]

    Startup items:

    CMA: path: / Library/StartupItems/cma

    RosettaStoneLtdDaemon: Path: / Library/StartupItems/RosettaStoneLtdDaemon

    Startup items are obsolete in OS X Yosemite

    Launch system officers:

    [loaded] 8 tasks Apple

    [loading] 165 tasks Apple

    [operation] 65 tasks Apple

    Launch system demons:

    [loaded] 45 tasks Apple

    [loading] 161 tasks Apple

    [operation] 83 tasks Apple

    Launch officers:

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-04-28) [Support]

    [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-10-31) [Support]

    [operation] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]

    [loading] com.epson.esua.launcher.plist (2015-06-29) [Support]

    [operation] com.epson.eventmanager.agent.plist (2014-09-21) [Support]

    [loading] com.google.keystone.agent.plist (2016-03-01) [Support]

    [operation] com.mcafee.menulet.plist (2016-03-23) [Support]

    [operation] com.mcafee.reporter.plist (2016-03-23) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2013-11-14) [Support]

    [operation] com.symantec.uiagent.application.plist (2010-11-16) [Support]

    [operation] com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]

    Launch demons:

    [loading] com.adobe.ARMDC.Communicator.plist (2015-10-31) [Support]

    [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-31) [Support]

    [loading] com.adobe.fpsaud.plist (2016-04-15) [Support]

    com.DYMO.pnpd.plist [no charge] (2014-10-16) [Support]

    [loading] com.expressvpn.tap.plist (2016-01-27) [Support]

    [loading] com.expressvpn.tun.plist (2016-01-27) [Support]

    [loading] com.google.keystone.daemon.plist (2016-03-01) [Support]

    [loading] com.macpaw.CleanMyMac3.Agent.plist (2016-04-18) [Support]

    [operation] com.mcafee.cspd.plist (2015-05-08) [Support]

    com.mcafee.ssm.ScanFactory.plist [no charge] (2016-03-16) [Support]

    com.mcafee.ssm.ScanManager.plist [no charge] (2016-03-16) [Support]

    [operation] com.mcafee.virusscan.fmpd.plist (2016-03-22) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2013-11-14) [Support]

    [loading] com.symantec.MissedTasks.plist (2009-11-10) [Support]

    [loading] com.symantec.Sched501 - 1.plist (2014-08-27) [Support]

    [loading] com.symantec.Sched501 - 4.plist (2015-01-08) [Support]

    [loading] com.symantec.Sched501 - 5.plist (2015-01-08) [Support]

    [loading] com.symantec.avscandaemon.plist (2009-10-10) [Support]

    [operation] com.symantec.diskMountNotify.plist (2009-09-14) [Support]

    [loading] com.symantec.navapd.plist (2009-09-14) [Support]

    [loading] com.symantec.navapdaemonsl.plist (2009-11-14) [Support]

    [operation] com.symantec.sharedsettings.plist (2009-07-22) [Support]

    [operation] com.symantec.symSchedDaemon.plist (2009-11-10) [Support]

    [operation] com.symantec.symdaemon.plist (2009-03-27) [Support]

    [operation] com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]

    User launch officers:

    com [running]. GoodShop.updater.plist (2013-09-24) [Support]

    [loading] com.adobe.AAM.Updater - 1.0.plist (2015-10-25) [Support]

    [failure] com.facebook.videochat. [entrenched passage] .plist (2014-08-09) [Support]

    [loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-04-25) [Support]

    Items in user login:

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Application of Google Reader (Google Drive.app/Applications /)

    Dropbox application (/ Applications/Dropbox.app)

    ExpressVPN application (/ Applications/ExpressVPN.app)

    CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 4.app/Contents/MacOS/CleanMyMac 3 Menu.app)

    Other applications:

    [ongoing] com.DYMO.pnpd

    [ongoing] com.getdropbox.dropbox.83552

    [ongoing] com.google.GoogleDrive.81632

    [ongoing] com.macpaw.CleanMyMac3.Menu.80672

    [ongoing] com.mcafee.ssm.ScanManager

    [ongoing] com.mcafee.virusscan.ssm.ScanFactory

    [loading] 420 tasks Apple

    [operation] 193 tasks Apple

    Plug-ins Internet:

    o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]

    Default browser: 601 - SDK 10.11 (2016-04-18)

    Flip4Mac WMV Plugin: 2.4.4.2 (2012-12-25) [Support]

    DYMO Safari Addin: Unknown - SDK 10.9 (2014-10-26) [Support]

    AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]

    FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

    Silverlight: 5.1.30514.0 - SDK 10.6 (2015-09-16) [Support]

    QuickTime Plugin: 7.7.3 (2016-04-12)

    Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]

    googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

    iPhotoPhotocast: 7.0 (2010-11-15)

    AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]

    SharePointBrowserPlugin: 14.3.0 - SDK 10.6 (2013-02-09) [Support]

    SiteAdvisor: 2.0 - 10.1 SDK (2015-03-30) [Support]

    JavaAppletPlugin: Java 8 updated 77 03 (2016-04-18) check the version of build

    Safari extensions:

    AdBlock - BetaFish, Inc. - https://getadblock.com (2016-03-30)

    Add to wishlist Amazon - Amazon.com - http://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2011-07-09)

    GoodShop - GOODSEARCH LLC - http://www.GoodSearch.com (2013-09-24)

    SiteAdvisor - McAfee - http://www.siteadvisor.com (2015-09-28)

    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-03)

    3rd party preference panes:

    Flash Player (2016-04-15) [Support]

    Flip4Mac WMV (2012-05-15) [Support]

    Growl (2015-09-16) [Support]

    Java (2016-04-18) [Support]

    Norton\nQuickMenu (2010-11-16) [Support]

    Trusteer Endpoint Protection (2016-04-18) [Support]

    Time Machine:

    Time Machine not configured!

    Top of page process CPU:

    5% WindowServer

    1% kernel_task

    0% fontd

    0% SymDaemon

    Top of page process of memory:

    445 MB kernel_task

    Mdworker (18) 430 MB

    164 MB Google Reader

    Dropbox 123 MB

    VShieldScanner (4) 66 MB

    Virtual memory information:

    106 MB free RAM

    4.15 GB used RAM (770 MB cache)

    6 MB used Swap

    Diagnostic information:

    April 28, 2016, 22:42:12 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-224212_[redacted].crash

    com.etresoft.EtreCheck - /Applications/EtreCheck.app/Contents/MacOS/EtreCheck

    28 April 2016, 22:21:42 self-test - spent

    April 28, 2016, 19:49:12 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-194912_[redacted].crash

    April 28, 2016, 19:47:10 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-194710_[redacted].crash

    April 28, 2016, 19:38:58 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-193858_[redacted].crash

    April 28, 2016, 19:04:58 ~/Library/Logs/DiagnosticReports/rapportd_2016-04-28-190458_[redacted].crash

    /Library/rapport/*/rapportd.app/Contents/MacOS/rapportd

    April 28, 2016, 06:06:59 /Library/Logs/DiagnosticReports/Safari_2016-04-28-060659_[redacted].hang

    /Applications/Safari.app/Contents/MacOS/Safari

    April 28, 2016, 12:48:04 AM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2016-04-28-004804_[redacted].cpu _resource.diag [details]

    / System/Library/CoreServices/SubmitDiagInfo

    April 27, 2016, 22:01:10 /Library/Logs/DiagnosticReports/Safari_2016-04-27-220110_[redacted].hang

    April 27, 2016, 21:57:37 /Library/Logs/DiagnosticReports/Safari_2016-04-27-215737_[redacted].hang

    April 27, 2016, 19:05:50 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-27-190550_[redacted].crash

    April 27, 2016, 06:57:28 ~/Library/Logs/DiagnosticReports/Airmail 2_2016-04-27-065728_ .crash [deleted]

    / Applications/Airmail 2.app/Contents/MacOS/Airmail 2

    26 April 2016, 19:48:11 /Library/Logs/DiagnosticReports/Safari_2016-04-26-194811_[redacted].hang

    Remove all apps viruses you have

    Symantec, McAfee, Norton...

    CleanMyMac3

  • Very slow Macbook Pro 13 inch Mid 2012

    Hello world! I'm not savvy at all, so my apologies if something is not clear in my message below.

    Data sheet:

    MacBook Pro 13 inch (mid-2012)

    OS X Yosemite: Version 10.10.5

    Processor: Intel Core i5 2.5 GHz

    Memory: 4 GB 1600 MHz DDR3

    Storage: 139.3/499.25 GB in use; 359,95 GB free

    For the last two weeks, my Macbook Pro 13 inch (mid-2012) has been extremely slow. The colorful beachball (aka the wheel of death) often shows up, even when I'm just trying to type something, such as now (I'll have to type really slowly, so it can track). This slowness came very suddenly.

    I tried resetting SMC/NVRAM, repair disk permissions, then by restarting in safe mode, but the problem persists (I also tried to upgrade to El Capitan, but was met with a loop of reboot delicious and recovered my time machine backup again to the recovery mode). I think I can also try to reindex spotlight, but I may or may not succeed.

    I was not able to create a Time Machine backup successfully for the last month, because it gets stuck on "preparing for backup...". "(not sure if this could be related). I also wanted to point out that Dropbox is one of my startup items, but I got it for centuries, and it has never been my Macbook it ridiculously slow. Before this slowness, I would leave it and my Macbook would be back up to speed. I also tried to remove the list of startup items and slowness persists even after rebooting.

    Any advice would be greatly appreciated!

    I have seen many people post 'EtreCheck' reports, so here are mine (sorry if I got any irrelevant information - I don't know what all this means):

    EtreCheck version: 2.9.11 (264)

    Report generated 2016-04-16 15:07:15

    Download EtreCheck from https://etrecheck.com

    Duration 14:50

    Performance: Poor

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Computer is too slow

    Hardware Information:

    MacBook Pro (13-inch, mid-2012)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook Pro - model: MacBookPro9, 2

    1 2.5 GHz Intel Core i5 CPU: 2 strands

    4 GB of RAM expandable - [Instructions]

    BANK 0/DIMM0

    OK 2 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 2 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 882

    Video information:

    Graphics Intel HD 4000

    Color LCD 1280 x 800

    Software:

    OS X Yosemite 10.10.5 (14F1713) - since startup time: less than an hour

    Disc information:

    TOSHIBA MK5065GSXF disk0: (500,11 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 499,25 go-go (360,02 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    MATSHITADVD-R UJ - 8à8 disk1: (5.59 GB))

    USB information:

    Logitech USB receiver

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. Apple keyboard / Trackpad

    Computer, Inc. Apple IR receiver.

    Apple Inc. FaceTime HD camera (built-in)

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Configuration files:

    / etc/hosts - Count: 5

    Guardian:

    Mac App Store and identified developers

    Launch system officers:

    [loaded] 5 tasks of Apple

    [loading] 147 tasks Apple

    [operation] 60 tasks Apple

    Launch system demons:

    [failure] bitmeter.plist (2014-08-03) [Support]

    [failure] bitmeterweb.plist (2014-08-03) [Support]

    [loaded] 48 tasks Apple

    [loading] 139 tasks Apple

    [operation] 75 tasks Apple

    Launch officers:

    [no charge] com.adobe.AAM.Updater - 1.0.plist (2012-07-05) [Support]

    [operation] com.bjango.istatmenusagent.plist (2014-11-27) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2013-04-25) [Support]

    [loading] org.macosforge.xquartz.startx.plist (2012-09-27) [Support]

    Launch demons:

    [loading] com.adobe.SwitchBoard.plist (2012-07-05) [Support]

    [loading] com.adobe.fpsaud.plist (2016-04-05) [Support]

    [operation] com.bjango.istatmenusdaemon.plist (2014-11-27) [Support]

    [loading] com.ea.origin.ESHelper.plist (2015-03-30) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2013-04-25) [Support]

    [loading] net.sourceforge.MonolingualHelper.plist (2012-08-23) [Support]

    org.eyebeam.SelfControl.plist [no charge] (2014-12-18) [Support]

    [loading] org.macosforge.xquartz.privileged_startx.plist (2012-09-27) [Support]

    User launch officers:

    [loading] com.adobe.AAM.Updater - 1.0.plist (2012-07-05) [Support]

    com.apple.AddressBook.ScheduledSync.PHXC... plist [loading]

    com.apple.CSConfigDotMacCert [fail]-[...] @me.com - SharedServices.Agent.plist

    [loading] com.google.keystone.agent.plist (2016-03-02) [Support]

    [failure] com.lastpass.LastPassHelper.plist (2015-02-02) [Support]

    [operation] com.spotify.webhelper.plist (2015-12-29) [Support]

    [loading] com.valvesoftware.steamclean.plist (2016-03-05) [Support]

    Items in user login:

    Dropbox application (/ Applications/Dropbox.app)

    Other applications:

    [loading] 378 tasks Apple

    [operation] 152 tasks Apple

    Plug-ins Internet:

    FlashPlayer - 10.6: 21.0.0.213 - SDK 10.6 (2016-04-09) [Support]

    QuickTime Plugin: 7.7.3 (2016-04-10)

    Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-09) [Support]

    Default browser: 600 - SDK 10.10 (2016-04-09)

    SharePointBrowserPlugin: 14.6.0 - SDK 10.6 (2016-02-17) [Support]

    nplastpass: 3.1.89 - SDK 10.10 (2015-02-02) [Support]

    Silverlight: 5.1.30514.0 - SDK 10.6 (2016-04-09) [Support]

    JavaAppletPlugin: Java Update 7 45 (2016-04-09) check the version of

    Safari extensions:

    Adblock more - Eyeo GmbH - https://adblockplus.org/ (2014-11-27)

    AdBlock - Michael Gundlach - http://safariadblock.com (2014-11-27)

    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2014-11-12)

    3rd party preference panes:

    Flash Player (2016-04-05) [Support]

    Java (2016-04-09) [Support]

    Time Machine:

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: NON - automatic backup disabled

    Volumes to back up:

    Macintosh HD: Disc size: 499,25 GB disc used: 139,22 GB

    Destinations:

    TOSHIBA EXT [Local]

    Total size: 499,76 GB

    Total number of backups: 6

    An older backup: 2015-07-04, 23:28

    Last backup: 2016-03-06, 17:09

    Size of backup drive: adequate

    Backup size GB 499,76 > (disc 139,22 GB X 3)

    Top of page process CPU:

    5% WindowServer

    kernel_task 2%

    distnoted (3) 2%

    1% loginwindow

    0% syncdefaultsd

    Top of page process of memory:

    387 MB kernel_task

    Mdworker (9) 242 MB

    Ocspd 102 MB

    Image 102 MB

    UserEventAgent (2) 86 MB

    Virtual memory information:

    39 MB free RAM

    3.96 GB used RAM (576 MB cache)

    Used Swap 0 B

    Diagnostic information:

    16 April 2016, 14:38:39 test - passed

    April 16, 2016, 14:29:59 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-142959_[redacted].crash

    /System/Library/frameworks/ApplicationServices.Framework/versions/A/frameworks/ ATS.framework/Versions/A/Support/fontd

    April 16, 2016, 14:29:48 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-142948_[redacted].crash

    April 16, 2016, 14:29:38 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-142938_[redacted].crash

    April 16, 2016, 14:29:28 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-142928_[redacted].crash

    April 16, 2016, 14:29:17 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-142917_[redacted].crash

    April 16, 2016, 14:29:06 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-142906_[redacted].crash

    April 16, 2016, 14:28:57 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-142857_[redacted].crash

    April 16, 2016, 14:28:45 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-142845_[redacted].crash

    April 16, 2016, 14:28:36 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-142836_[redacted].crash

    April 16, 2016, 14:02:29 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-140229_[redacted].crash

    April 16, 2016, 14:02:18 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-140218_[redacted].crash

    April 16, 2016, 14:02:06 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-140206_[redacted].crash

    April 16, 2016, 14:01:57 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-140157_[redacted].crash

    April 16, 2016, 14:01:47 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-140147_[redacted].crash

    April 16, 2016, 14:01:36 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-140136_[redacted].crash

    April 16, 2016, 14:01:26 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-140126_[redacted].crash

    April 16, 2016, 14:01:13 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-140113_[redacted].crash

    April 16, 2016, 14:01:03 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-140103_[redacted].crash

    April 16, 2016, 14:00:52 ~/Library/Logs/DiagnosticReports/fontd_2016-04-16-140052_[redacted].crash

    When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.

    These must be run as administrator. If you have only one user account, you are the administrator.

    Run the Console application in one of the following ways:

    ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

    ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be all Messages. If it isn't, select

    SYSTEM LOG QUERIES ▹ all Messages

    in the list of logs on the left. If you don't see this list, select

    List of newspapers seen ▹ display

    in the menu at the top of the screen bar.

    Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.

    Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.

    Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

    The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

    Please don't dump blindly thousands of lines in the journal in this discussion.

    Please do not post screenshots of log messages - text poster.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

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    EtreCheck version: 2.9.11 (264)

    Report generated 2016-04-14 19:23:39

    Download EtreCheck from https://etrecheck.com

    Time 06:25

    Performance: Below average

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Problem: Another problem

    Description:

    System is slow to start up and constantly get the spinning beachball.

    Hardware Information:

    MacBook (13-inch, mid 2010)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook - model: MacBook7, 1

    1 2.4 GHz Intel Core 2 Duo CPU: 2 strands

    2 GB RAM - Insufficient RAM! Extensible - [Instructions]

    BANK 0/DIMM0

    ok 1 GB DDR3 1067 MHz

    BANK 1/DIMM0

    ok 1 GB DDR3 1067 MHz

    Bluetooth: Old - transfer/Airdrop2 not supported

    Wireless: en1: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 770

    Video information:

    NVIDIA GeForce 320M - VRAM: 256 MB

    Color LCD 1280 x 800

    Software:

    OS X Yosemite 10.10.5 (14F1713) - since the start-up time: 13 hours

    Disc information:

    TOSHIBA MK3255GSXF disk0: (320,07 GB) (rotation)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Macintosh HD (disk 1) /: 318,88 (Go 256,24 free)

    Storage of carrots: disk0s2 319.21 GB Online

    OPTIARC DVD RW AD - 5970H)

    USB information:

    Built-in ISight from Apple Inc..

    Apple Inc. BRCM2070 hub.

    Apple Inc. Bluetooth USB host controller.

    Apple Inc. Apple keyboard / Trackpad

    Guardian:

    Mac App Store and identified developers

    Launch system officers:

    [loaded] 5 tasks of Apple

    [loading] 147 tasks Apple

    [operation] 49 tasks Apple

    [killed] 11 tasks Apple

    11 killed process lack of RAM

    Launch system demons:

    [loaded] 47 tasks Apple

    [loading] 135 tasks Apple

    [operation] 74 tasks Apple

    [killed] 6 tasks Apple

    6 killed process lack of RAM

    Launch officers:

    [loading] com.hp.help.tocgenerator.plist (2009-07-28) [Support]

    [operation] com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]

    Launch demons:

    [loading] com.adobe.fpsaud.plist (2016-04-05) [Support]

    [loading] com.microsoft.office.licensingV2.helper.plist (2016-01-09) [Support]

    [operation] com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]

    User launch officers:

    [failure] com.amazon.cloud - player.plist (2014-06-07) [Support]

    [operation] com.amazon.music.plist (2015-12-29) [Support]

    [out] [email protected]

    Other applications:

    [ongoing] com.etresoft.EtreCheck.127548

    [loading] 364 tasks Apple

    [operation] 143 tasks Apple

    [killed] 16 tasks Apple

    Plug-ins Internet:

    FlashPlayer - 10.6: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]

    QuickTime Plugin: 7.7.3 (2016-03-30)

    NP_2020Player_IKEA: 5.0.94.0 - SDK 10.6 (2011-10-26) [Support]

    Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]

    Default browser: 600 - SDK 10.10 (2015-09-24)

    Silverlight: 5.1.41105.0 - SDK 10.6 (2016-01-23) [Support]

    iPhotoPhotocast: 7.0 - 10.7 SDK (2012-04-05)

    Safari extensions:

    AdBlock - BetaFish, Inc. - https://getadblock.com (2015-09-26)

    Add to wishlist Amazon - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2014-06-26)

    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2014-06-26)

    Add to wishlist Amazon - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2014-06-26)

    PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-02)

    3rd party preference panes:

    Flash Player (2016-04-05) [Support]

    Trusteer Endpoint Protection (2016-03-28) [Support]

    Time Machine:

    Time Machine not configured!

    Top of page process CPU:

    kernel_task 17%

    8% WindowServer

    3% ScreenSaverEngine

    PS 1%

    0% fontd

    Top of page process of memory:

    349 MB kernel_task

    96 MB mdworker (5)

    Safari 94 MB

    Com.apple.WebKit.WebContent (2) 92 MB

    45Mo mail

    Virtual memory information:

    99 MB free RAM

    1.90 used GB RAM (213 MB Cache)

    482 MB used Swap

    Diagnostic information:

    April 14, 2016, 18:53:37 /Library/Logs/DiagnosticReports/rapportd_2016-04-14-185337_[redacted].cpu_resou rce.diag [details]

    /Library/rapport/*/rapportd.app/Contents/MacOS/rapportd

    April 14, 2016, 06:01:32 self-test - spent

    April 13, 2016, 21:13:29 ~/Library/Logs/DiagnosticReports/Activity Monitor_2016-04-13-211329_ [redacted] .crash

    com.apple.ActivityMonitor - Applications/Utilities/Activity Monitor Monitor.app/Contents/MacOS/Activity

    April 13, 2016, 18:43:44 /Library/Logs/DiagnosticReports/Safari_2016-04-13-184344_[redacted].hang

    /Applications/Safari.app/Contents/MacOS/Safari

    You need more RAM. Note related errors in red. According to my information, you can install:

    Maximum memory 16 GB (actual) 4 GB (Apple)
    Memory locations 2-204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM

    Reliable suppliers include OWC, DataMemand Crucial.

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    Carpet

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