Plan of cloud creative photography (one year) for individuals: terms of use

Similar Questions

• I wanted to cancel cloud creative subscription (one year)

  I wanted to cancel cloud creative subscription (one year), my local dealer said I need to get in touch with you in the world, they do not have access to cancel the membership!

  Are you able to start a conversation? Click on the following link and make sure that you're signed in with your Adobe id and click Start a conversation

  Contact the customer service

• Plan of cloud creative photography: Photoshop starts. Lightroom only. No splash screen

  I have the plan of creative photography of cloud since April 2015. Everything worked fine, then one day, a few months ago, I started not to be able to launch Ligthroom more.

  Symptoms:

  -When I double click the Ligthroom icon on my desktop or when I try to run from the app dnuee, nothing happens. No splash screen, nothing.

  -Note that launch Photoshop well

  In: PC / Windows 10

  I already spent several hours on the subject.

  Here's what I did:

  -disconnection / connected from dnuee, with or without restarting the computer between == > unsuccessfully

  -Rename SLCache and SLstore == > unsuccessfully

  -Uninstall EVERYTHING (all adobe applications on my computer, same cloud Creative, player, air, flash. EVERYTHING). A ran a registry cleaner. Restarted. Reinstalled from scratch, from creative cloud. == > without success. Lightroom does not start. Photoshop does.

  If I look at amt3.log, it says that it cannot find a license:

  02/07/16 10:18:49:211 | [INFO] |  |  |  | uiswitch |  |  | 8376 | Launched
  02/07/16 10:18:49:211 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [AdobeUpdaterCodeV2] in hive [{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}] in master : 10
  02/07/16 10:18:49:211 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [AdobeUpdaterCodeV2] in hive [{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}] in master : 10
  02/07/16 10:18:49:211 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [Updates] in hive [{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}] in master : 10
  02/07/16 10:18:49:211 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [Updates] in hive [{8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}] in master : 10
  02/07/16 10:18:49:211 | [WARN] |  |  |  | AUMService |  |  | 8376 | config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
  02/07/16 10:18:49:211 | [DEBUG] |  |  |  | ServiceLoader |  |  | 8376 | looking for library C:\Program Files\Adobe\Adobe Lightroom\updaternotifications.dll
  02/07/16 10:18:49:211 | [DEBUG] |  |  |  | ServiceLoader |  |  | 8376 | Found library C:\Program Files\Adobe\Adobe Lightroom\updaternotifications.dll
  02/07/16 10:18:49:211 | [INFO] |  |  |  | AUMService |  |  | 8376 | IsUpdaterEnabled call
  02/07/16 10:18:49:227 | [INFO] |  |  |  | AUMService |  |  | 8376 | IsUpdaterEnabled call succeeded
  02/07/16 10:18:49:227 | [INFO] |  |  |  | AUMService |  |  | 8376 | Notifications Release call
  02/07/16 10:18:49:227 | [INFO] |  |  |  | AUMService |  |  | 8376 | Notifications Release call succeeded
  02/07/16 10:18:49:231 | [INFO] |  |  |  | ALM |  |  | 8376 | _info_: Deactivation menu is enabled
  02/07/16 10:18:49:233 | [INFO] |  |  |  | ALM |  |  | 8376 | _info_: Deactivation menu is enabled
  02/07/16 10:18:49:237 | [INFO] |  |  |  | AMT |  |  | 8376 | Completed Launch Workflow successfully.
  02/07/16 10:18:49:237 | [INFO] |  |  |  | AMT |  |  | 8376 | Checking client features against cache.
  02/07/16 10:18:49:237 | [DEBUG] |  |  |  | AMT |  |  | 8376 | Feature LightRoom_Mini 6.0 is licensed (was licensed).
  02/07/16 10:18:49:237 | [DEBUG] |  |  |  | AMT |  |  | 8376 | Feature LightRoom_Base 6.0 is licensed (was licensed).
  02/07/16 10:18:49:237 | [DEBUG] |  |  |  | AMT |  |  | 8376 | Feature AMT_RESIDUAL_MODE 1.0 is unlicensed (was unlicensed).
  02/07/16 10:18:49:237 | [DEBUG] |  |  |  | AMT |  |  | 8376 | Feature AMT_SUBSCRIPTION 6.0 is licensed (was licensed).
  02/07/16 10:18:49:237 | [DEBUG] |  |  |  | AMT |  |  | 8376 | Feature AMT_SUBSCRIPTION 7.0 is unlicensed (was unlicensed).
  02/07/16 10:18:49:237 | [INFO] |  |  |  | AMT |  |  | 8376 | Validating client product info against cache.
  02/07/16 10:18:49:237 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [ExpirationDate] in hive [V7{}Lightroom-6-Win-GM] in master : 10
  02/07/16 10:18:49:237 | [INFO] |  |  |  | AMT |  |  | 8376 | Remaining duration changed from (was -1, now 10251672).
  02/07/16 10:18:49:238 | [INFO] |  |  |  | AMT |  |  | 8376 | Starting Data Collection for SWTag_Init()
  02/07/16 10:18:49:238 | [INFO] |  |  |  | AMT |  |  | 8376 | DoISOTagging() productCanonicalLEID = V7{}Lightroom-6-Win-GM;outMappedLEID =  V7{}PhotoshopLRCC-1.0-Win-GM, unused = V7{}PhotoshopLRCC-1.0-Win-GM
  02/07/16 10:18:49:238 | [INFO] |  |  |  | AMT |  |  | 8376 | DoISOTagging() productPayloadCode = {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D};driverPayloadCode =  {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}
  02/07/16 10:18:49:238 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | Failed to read value for key [EPIC_APP_713] in hive [V7{}PhotoshopLRCC-1.0-Win-GM] from master : 5
  02/07/16 10:18:49:238 | [INFO] |  |  |  | AMT |  |  | 8376 | SWTag_Init() Tags Arguments Adobe Lightroom; V7{}PhotoshopLRCC-1.0-Win-GM; MUL
  02/07/16 10:18:49:240 | [INFO] |  |  |  | AMT |  |  | 8376 | DoISOTagging() License Status = activated
  02/07/16 10:18:49:240 | [INFO] |  |  |  | AMT |  |  | 8376 | DoISOTagging() Tags 960409245187929103853342; 1.0; RETAIL
  02/07/16 10:18:49:240 | [INFO] |  |  |  | AMT |  |  | 8376 | DoISOTagging() Product Version 1; 0
  02/07/16 10:18:49:240 | [INFO] |  |  |  | AMT |  |  | 8376 | AMT: Product License Validated.
  02/07/16 10:18:49:240 | [INFO] |  |  |  | performance |  |  | 8376 | AMTValidateProductLicense took 78.361885 ms
  02/07/16 10:18:49:240 | [DEBUG] |  |  |  | PCDService |  |  | 8376 | No value for key [ExpirationDate] in hive [V7{}Lightroom-6-Win-GM] in master : 10
  02/07/16 10:18:49:240 | [INFO] |  |  |  | SLCoreService |  |  | 8376 | Query license: type = 5, duration = 119 days, remaining = 118 day(s) 56472 seconds.
  02/07/16 10:18:49:240 | [ERROR] |  |  |  | SLCoreService |  |  | 8376 | No value for key [Extended_License_Type] in user dictionary.
  02/07/16 10:18:49:240 | [ERROR] |  |  |  | SLCoreService |  |  | 8376 | No value for key [EXCEPTION_TYPE] in user dictionary.
  02/07/16 10:18:49:240 | [INFO] |  |  |  | performance |  |  | 8376 | AMTObtainRunningLicenseRecord took 0.140389 ms
  
  

  Help would be very appreciated.

  Thanks in advance

  This message was edited by: Guillaume Normand added PC / Windows 10

  Has managed to solve this problem by downloading Microsoft Visual C++ Redistributable 2012 and using the 'repair' option.

  Thanks go to another user on this thread Re: does not start Lightroom CC

• upset with my plan of cloud creative photography

  I bought the package of photography for creative cloud adobe under the assumption based on the description of the add-in and online, details that I would have all the apps included to install and use, advertising showed me and said would be included in the installation of pictures of clouds, but I only have 2 applications or programs to install and they say 30 day trial when I clearly signed up for monthly service and access.

  The photography is only two apps. Photoshop and Lightroom. You must subscribe to the creative cloud to get all the.

  After installing Photoshop, open it and under the menu 'help' you will see a link to connect. Sign in with the same Adobe ID you subscribed with.

• Please, I need help. Recently, I bought creative photography Cloud plan Student and Teacher Edition (one year) online from the website of adobe because my Photoshop trial has ended. And at the same time, I have 2 days left to Indesign. What I know

  Please, I need help. Recently, I bought creative photography Cloud plan Student and Teacher Edition (one year) online from the website of adobe because my Photoshop trial has ended. And at the same time, I have 2 days left to Indesign. I know, if I bought the plan creative cloud, I can use activate indesign. When I try to activate or renew indesign, they ask the serial number and code exchange and I don't have one of them. Can anyone help me please by giving steps what I need to do. Thank you

  ID is not part of the plan of the photograph, so it will not activate.

  Mylenium

• Bye, Adobe Lightroom, I need to pay R $22.00 per month and with a compromise of one year for the creative cloud?

  Bye, Adobe Lightroom, I need to pay R $22.00 per month and with a compromise of one year for the creative cloud?

  You can buy a subscription for photography plan plans pricing and creative cloud composition | Adobe Creative cloud or you can make a payment for only Lightroom

• Ive bought a subscription for one year for applications, after that download some apps ive noticed that they are in the 30 days test modes. How can I get my creative cloud acknowledged he paid?

  Ive bought a subscription for one year for applications, after that download some apps ive noticed that they are in the 30 days test modes. How can I get my creative cloud acknowledged he paid?

  Try to connect and then reconnect again.

• I bought the cloud creative adobe 1 year as uk and I downloaded but I got version track for 30 days. and now I can't use it any more and I need to buy it again. what I've done wrong?

  I bought the cloud creative adobe 1 year as uk and I downloaded but I got version track for 30 days. and now I can't use it any more and I need to buy it again. what I've done wrong?

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• IM creative cloud membership payment (one year), the first month I had no problem, but a few days ago I received a message from the Manager of adobe applications saying that the address I entered is not correct, but on my Bill of account all his

  IM creative cloud membership payment (one year), the first month I had no problem, but a few days ago I received a message from the Manager of adobe applications saying that the address I have penetration is not correct, but on my Bill all its fine, is at the same address I have income in the first pay period of this one.

  Can you help me?.

  Contact adobe support by clicking on this link then "still need help" as soon as it appears, https://helpx.adobe.com/contact.html

• I have a "Cloud creative photography" acount with PH and Lightroom. How to enlarge this to also have player RC?

  Hello. I am Mac user and I would also buy a subscription to Adobe Reader RC.

  But there is no option to create a second account or to enlarge the list of software to choose a software more per month.

  Anyway, finally offer now a Test-Abo "Cloud creative photography" at the best prices.

  Can I cancel my subscription running and make one for Adobe Reader RC as well as reduction?

  Thanks for feedback

  Steffen / Belgium

  Hi Steffen,

  If it's the DC of Acrobat Reader (free Version). You can download from the link below:

  Adobe Acrobat Reader DC install for all versions

  If you do not want to install Acrobat Pro DC. You can try it for 30 days:

  Download Adobe Acrobat free trial | Acrobat Pro DC

  You can also subscribe to Acrobat Pro DC link above.

  No need to cancel your current subscription. You can buy it with the same email address.

  Concerning

  Megha Rawat

• If you are a user of Cloud creative and Business Catalyst for free?

  If you are a user of Cloud creative and Business Catalyst for free?

  Hey there,

  You do not have as such.

  British Colombia has a number of different plans. Currently, you have the very basic (not shown on the site Web of BC) plan and 5 free sites with creative cloud

• I'm going to buy Cloud creative photography that includes Photoshop, Lightroom and more. €12,29 / month including TAX. I wonder, therefore, done "and more" include Adobe Bridge as well? Also, I'll be able to use Lightroom on both my PC and laptop?

  I'm going to buy Cloud creative photography that includes Photoshop, Lightroom and more. €12,29 / month including TAX. I wonder, therefore, done "and more" include Adobe Bridge as well? Also, I'll be able to use Lightroom on both my PC and laptop?

  Yes Adobe Bridge is included and you can install programs on several systems, but only the two systems can be "activated" at a time. More details here:

  Differences between Photoshop and creative photography programs Cloud

  Adobe Photoshop CC / Common Questions

• Hello!  I bought a cloud creatives of adobe annual subscription. Can I use it on my 2 computers?

  Hello!  I bought a cloud creatives of adobe annual subscription. Can I use it on my 2 computers?

  Hello

  You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application

  You can download the installer for Creative Cloud from here:
  Creative cloud help | Creative cloud desktop.

  After you install the creative Cloud desktop application, you will need to sign in with a login password and Adobe. Then you can install applications. This link provides more information and step by step instructions, if you need: CC help | Download, install, update or uninstall applications

  I hope that answers your query!

• Cloud creative photography plan will no longer work after El captain

  Plan of creative of cloud photography for a year, but after upgrade from Mac OS X El Capitan, I stayed with corrupted photoshop and bright room has disappeared from my iMac, Adobe creative cloud app advised to uninstall and then reinstall the two programs I've done, I can not reinstall like cloud creative desk top applications saying Photoshop is up-to-date and Lightroom is waiting , so I'm stuck I can not re download a program or anything to reinstall the program

  [Duplicate message deleted... post the same question more than once is confusing... MOD]

  [This is an open forum, not a direct line to Adobe support... you have to wait a response]

  The main concern is the statement: "": Photoshop is up-to-date and Lightroom is pending ".

  For this error, follow it please:

  CC desktop applications 'updated' lists when it is not installed

  Then, you can use the direct download link:

  Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools

  2015 all updates of Adobe CC: Direct for Windows download links | ProDesignTools

  Read the Notes carefully before downloading.

  Concerning

  Stéphane

• Serial number Lightroom cloud Creative photography Plan

  Hello

  I bought a creative photography Cloud plan in order to have a permanent access and use Lightroom. Where can I find my serial number Lightroom so I can activate the product beyond the 20 day of the trial, please? Thank you.

  Cloud subscriptions do not use serial numbers... and a subscription is not 'permanent', because it works only as long as you keep paying the monthly fee

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html