'Plateau DesktopAgent has encountered a problem & needs to close' on the account of a user, but not the other...

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• I started getting the message "windows Explorer has encountered a problem & needs to close".

  I started getting the message "windows explore has encountered a problem and needs to close" when I try to run my camera videos but there always used to work OK

  Hello Terry,

  I would recommend from your computer in safe mode to see if the problem persists. If you do not experience the problem in safe mode, it's probably caused by a startup item. To isolate the problem, please perform a clean boot. I also recommend scanning for infections and update your drivers.

  * I'm moving your thread to our performance under xp forum

• A new appreas to window with "firefox.exe has encountered a problem, you must close...". "'Send report' 'do not send report '.

  While browsing with firefox Mozila, sometimes in a minute or 2/3 a new window appears "Firefox.exe has encluntered a problem, you must close...» "' Don't send lAs line"Send report""do not send report", tap on" close firefox window.

  Troubleshooting extensions and themes

  • https://support.Mozilla.com/en-us/KB/troubleshooting%20extensions%20and%20themes

  Check and tell if its working.

• My husband and I have our own password, but when I go to my side, I get "MSN has encounter a problem and must close" and it flashes shut down. What is my problem?

  My husband and I have passwords. but when I switch to my side, e-mail rises as soon as I get the message "MSN has ENCOUNTERED A PROBLEM AND NEEDS to CLOSE" and blink it closes.  My husband has never had this problem.

  It started about 2 years ago, I could never "my side". I had over 1000 emails in my box in and finally had enough

  time to delete 2 weeks ago, usually the message to come immediately. I have not been able to us my password (or side) I tried to speak with technical support, they couldn't help me.  I just ran across this website and thought I would try it.

  Hi Carolwood,

  That count are facing problems with?

  If you are faced with the question with MSN mail, you may need to contact MSN support for further assistance:

  How and when to contact Microsoft and support Customer Service

• Error - Internet Explorer has encountered a problem and must close in Internet Explorer & jump - rises in Windows Explorer.

  Original title: Windows/Internet Explorer / Data Execution Prevention.

  I constantly receive pop-ups Windows and/or Internet Explorer has encountered a problem and needs to close. Windows Explorer in particular sometimes will do every few seconds.  I also sometimes have a debugger of Dr. Watson popup that blocks everything on my computer.

  I also get a pop-up Windows Data Execution Prevention indicating that Windows has closed this program to help protect my computer.

  My icons on the desktop this process will sometimes disappear.  I am able to restore in the Manager of tasks by clicking on the following:

  "C:\Documents and Settings\Administrator\Menu Démarrer\Programmes\Accessoires\Explorateur Explorer.lnk"

  I can't go online most of the time.  Sometimes I'm able to sneak in a "back door" by clicking on a link in an email, but time is limited (from five minutes to five hours) until I started offshore.

  Please notify.

  This root killer Webroot suggested?

  Are you going to provide the other requested information (requested) on your system and if not, why not?

  Did you run the scans listed in my previous post and if not, why not?  I am reluctant to work on weird problems with XP if MBAM and SAS have not been executed.

  So far, I never saw a Microsoft Support Engineer in these forums effectively resolve an error DEP in the 'right' way.  Sometimes, they have some things to try (how that works for you?), but you don't need methods to try, you will need to do things that solve your problem.

  I doubt that you have a memory problem or disk - which is not what causes the DEP errors.

  If you have made any exceptions DEP in XP to try and get your working papers, you must cancel all DEP exceptions to go forward.

  If I've ever seen Windows Explorer crashing and DEP errors, here's what I've done to understand what is happening:

  When the Windows Explorer (not Internet Explorer) is wrong (especially when right click), begin to suspect third-party add-ons explore extension.

  Those who would be the Explorer extensions that do not belong to Microsoft.  This means that extensions that you have added.  Solution Explorer extensions are generally well and installation of certain applications will install extensions from Explorer solutions for you, give you a choice and sometimes they can be added without your knowledge when you
  install new software.

  Solution Explorer extensions are sometimes added as a new right-click option, you see on folders and files (like the scan of this file, open that file, play this song).

  If there is something in particular that you do during exploration that you know will be the cause of the problem, which will help focus on the problem and the help that you suddenly know, when you have found and corrected.  If you can get there when you want it, make an adjustment and then there is no message the next time you don't do anything, you do, you have found and corrected.

  First of all you need a way to see what modules explore you have installed now and a way to turn them off (not uninstall them) so you can understand that we are at the origin of the problem.  You can have a lot of extensions not installed Microsoft don't even know you about.

  Download ShellExView here to see what Explorer extensions you have loaded:

  http://www.NirSoft.NET/utils/shexview.html

  ShellExView does not install anything on your computer, simply of runs and displays.

  After launching ShellExView, under Options, choose "Mark non-Microsoft Extensions" and extensions not Microsoft will be pink, clear, but on some systems which is a difficult color to see, so click on display, choose the columns and move the column Microsoft closer to the top, so you can see on your screen without having to scroll left and right.

  Click on the column header for "Microsoft" sort display (by clicking on the column of Microsoft) if all non-Microsoft extensions (all the 'Our') are on top and easy to see.

  Non-Microsoft extensions would be things you have added (non-Microsoft) and are what you should be suspect.

  You can also Google the name of a suspect add-on and see if there is any success on the mistakes of the DEP and what other people have done about it.
  You can Google something like:

  Explorer XP crashing (you must fill in the name of add your suspect on).

  See what kind of search results hits you get and are looking for solutions or situations that sound like yours.

  I'm not a defender of trial and error, but I can't think of another way to do...

  Right click and disable the non Microsoft extensions one at a time (or maybe in groups of 3-5), keep a list, so you can enable them again later if you wish. The result of the change is immediate and no reboot is necessary.  Test your failure condition.  If the Explorer starts to behave, you will know that an extension of this group of 3-5 is the culprit in order to start to enable them one by one until the Explorer fails again.

  If you recognize all the extensions that have been added or recently downloaded, start with these first.

  Disabling the extension does not uninstall the extension - it is just disabled.

  Disable them one at a time until your right click on do not generate an error, then restart and test again.  You have disabled the last extension would be suspicious.

  You can also just disable all non-Microsoft extensions, restart and allow them one at a time until you find the one that generates the condition.

  If you have a large number of extensions, you can disable them is small groups, 3-5 at a time instead of 1 at a time until your system starts to behave.  When it does not, you will know that the problem is one of the extensions of this small group and you can enable members of the Group at a time until the problem returns, then the problem is with the last extension that you enabled.

  The hope is that you will find an extension that caused the error, and then you can figure out what on this subject - either uninstall it or see if you can get an update of the author of the extension of their web page.

  I have not your problem, but I can when you toggle extensions, the extension is immediately disabled, so disable an extension does not seem to require a restart, but if you think that you have found the problem, I reboot and repeat the test in any case to be sure the problem disappeared.

  If you post your non-Microsoft extensions list, maybe someone will recognize it as a potential problem.

  If you find the offending extension that's the problem, please let us know what it is that I can add to my list.

  If complains in Internet Explorer, run Internet Explorer with no Add-ons and see if you still have the problem.

  If Internet Explorer then runs OK with no Add-ons, you can determine what add-on is the cause of the problem.

  Fortunately, Windows has a built in option to run Internet Explorer with no Add - ons (imagine that).

  To start Internet Explorer with no add-on, click on start, programs, System Tools, then choose:

  Internet Explorer (No Add-ons)

  If you can't find that, click Start, run and enter in the box (or copy/beyond the next line):

  "C:\Program may Explorer\iexplore.exe"-extoff

  Click OK to start IE with no Add - ons.

  IE will launch with a message reminding you that it runs with no Add - ons and ask you to click on the button Home (do) and then you can visit the web pages where you might think that you will get a DEP error.  Pages may be different, but you want to see if you still get the DEP error message or not.  You can then activate the Add-ons one at a time until find you the one that is causing problems.

• Error "Setup.exe has encounter a problem and must close" when you uninstall a program.

  Original title: Unistalling a program (Remove)

  I want to uninstall a program but when I click on remove the following pop up messege appears (Setup.exe has encounter a problem and nneeds to close.) We are sorry for

  the inconvenience.
  -----------------------------------------------------------------------------------
  If you were in the middle of something, the information you were working

  at the risk of being lost.
  Please tell this problem to Microsoft.
  We have created an erroe reprt who can send us.
  We wiil treat this report as confidential and anonymous.)

  Can you tell me what I need to do? Because I sent error report and the problem persists.

  Hope your replay at the beginning to my email address: * email address is removed from the privacy *.

  Sincerely

  Armando Cortes Monge

  Hey Armando,.

  We will need details of the program you are trying to uninstall as said by Stefan to help you with the problem.

  Come to the error, here are two ways to fix.

  Method 1:

  Reinstall the program from the installation source, and then Uninstall it. This helped to eliminate many applications successfully.

  Method 2:

  Manually remove the program from the registry.

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following windows Help article.

  Back up the registry
  http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

  After you back up the registry, follow these steps.

  (a) click Start and type regedit.

  (b) click on regedit.

  (c) in the registry editor, find the following registry key:

  HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall

  Each key listed under Uninstall in the left pane of Registry Editor represents a program that is displayed in the list of installed programs, programs and features.

  (d) to determine which program that represents each key, click the key and discovers the following values in the details on the right pane:

  DisplayName: Data of the value of the DisplayName key is the name listed in Add / Remove programs.

  - and -

  UninstallString: The value of the UninstallString key data the program used to uninstall the program.

  (e) after you identify the registry key that represents the program, right click on the key in the left pane of the registry editor window, and then click Remove.

  (f) click Yes in response to the message "are you sure you want to delete this key and all of its subkeys?

  (g) close the registry editor.

  See if that helps.

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.
  (c) in the registry editor, find the following registry key:

• When I try to register (Photo Story 3 has encountered a problem and must close) what I do

  Original title: photo story 3 error

  When I try to register (Photo Story 3 to encode a problem and must close) what I do

  Hello

  1. were you able to use Photo Story 3 without any problems before?
  2 have you made changes on the computer before this problem?
  3 - what you want to say that you get this error message when you save slide show?

  Check if the problem persists the State of clean boot and send back the same.

  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Reference:
  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:
  a. click Startand then click run.
  b. type msconfigand click OK.

  The System Configuration Utility dialog box appears.

  c. click on the general tab, click Normal Startup - load all device drivers and services and then click OK.
  d. When you are prompted, click on restart to restart the computer.

  Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

  Reference:
  Using the event viewer
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true
  Understanding of event viewer
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true
  Procedure to view and manage event logs in Event Viewer in Windows XP
  http://support.Microsoft.com/kb/308427

• GAME. EXE HAS ENCOUNTERED A PROBLEM, WE'RE SORRY FOR THE INCONVENIENCE

  I USE WIN XP SP2. EARLIER I USED TO PLAY DOWNLOADED GAMES THROUGH WWW.MYPLAYCITY.COM., BUT now THOSE GAMES R NOT RUNNING AS APPL DISPLAYS ERROR SIG_APPNAME:game.exe offset: 0001 has 127 / / window becomes black

  Please suggest me

  Hi SHIVBALAK,

  1. are you able to launch other games?

  2. don't you make changes to the computer before the show?

  You can try the following steps mentioned below and check if it helps.

  Method 1: Run the game by putting the computer in a clean boot state

  http://support.Microsoft.com/kb/310353

  If your problem is resolved after the clean boot, and then follow the steps mentioned in the article above to refine the exact source.

  In addition, after you resolve the problem, see the section on boot link to how to restore your computer to a Normal startup mode by following the steps to configure Windows to use a Normal startup state.

  Method 2:

  You can read the following article and check.

  Resources for troubleshooting games and multimedia in Windows XP

  http://support.Microsoft.com/kb/310697

  I also suggest you look for the details of the exact problem of the event log.

  http://support.Microsoft.com/kb/308427

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• ROBO 8 HTML has encounter a problem and must close

  I get ROBO to open, but then almost immediately I get this message.  What I have to do.  I can't work on my project until I have to get it fixed.  Thank you.

  After making a backup, rename the PDC and try again.

  After return from so please.

  See www.grainge.org for creating tips and RoboHelp

  @petergrainge

• Windows has encountered a problem and needs to close

  Windows has encountered a problem and must close is happening frequently. ; When I try to close it won't let me

  Hello

  Thanks for posting your question in the Microsoft Community Forums.
  It seems that you receive error message "windows has encountered a problem and needs to close" on the computer.

  Provide us the information to help you further.

  1. don't you make changes on the computer before the show?
  2. when exactly you receive the error message?

  Try these steps and check if you are able to solve the problem.
  Method 1:
  Step 1: Check if the problem occurs in safe mode:

  A description of the options to start in Windows XP Mode
  http://support.Microsoft.com/kb/315222
  Step 2: If the problem does not occur in safe mode then you can perform a clean boot and check that helps:

  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

  Note: When the diagnosis is complete do not forget to reset the computer to a normal startup. Follow step 7 in the above article.

  Method 2:

  You can scan System File Checker to fix corrupted files.

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)
  http://support.Microsoft.com/kb/310747

  Reference:
  File system (CFS) Checker
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/system_file_checker.mspx?mfr=true

  If you are always faced with the question, please respond with more information, and we will be happy to help you

• Whenever I want to install Messenger Live on an XP version I get following message "Windows Live Messenger has encountered a problem and needs to close."

  Live Messenger on an XP version

  Whenever I want to install Messenger Live on an XP version I get following message "Windows Live Messenger has encountered a problem and must close we are sorry for the inconvenience"anyone?»

  Hello PaulFlameng,

  The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

  Windows Live Mail

  Windows Live Hotmail

  Windows Live Messenger

  Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.

• air combat on win7 64 bit windows error simulator3 has encountered a problem and needs to close

  air combat on win7 64-bit simulator3 is delivered with windows error has encountered a problem and must close cannot go beyond first screen

  The one you suggest a fix tried the compatibility but unable to solve the problem

  Phillips, salvation

   

  . Did you recent hardware or changes to the software to the computer before the show?

  Please follow the links:

  Method 1:

   

  Combat Flight Simulator 3: known graphics issues:

  http://support.Microsoft.com/kb/331562

   

  Method 2:

   

  Game hangs or quits unexpectedly:

  http://support.Microsoft.com/kb/303032

  Important note: You must follow step 7 of the article mentioned above to recover the computer to Normal startup after you complete all the steps.

  The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  For reference:

   

  Fix game issues:

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-game-problems

  Note: Also applies to the Windows 7 operating system.

   

  For more information:

   

  Contact Combat Flight Simulator 3 Support:

  http://www.Microsoft.com/games/combatfs3/support.aspx

  I hope this helps.

• Problem using the Safari web browser, error: close Webkit2webprocess.exe encountered a problem & needs o.

  Original title: WEBKIT2WEBPROCESS. EXE.

  Hey Microsoft Community,

  I am a user of XP and using SAFARI for Windows 5.1. I have a problem while browsing in Safari, sometimes "Webkit2webprocess.exe encountered a problem & needs o close" named message board is coming & saying send this error to microsoft & all open pages are reopen again & Safari then has abnormally forcing to close & some time it behaves blocking condition even after the freshly launched Safari & this happen for about 8 months the update of Safari also reduced for the same time & same not solved after reinstallation. Thus, kindliy solve my problem. Sincerely waiting for your response.

  With respect,

  Rachid Purakait

  Hello

  The question you posted would be better suited in the Apple for Safari support. Check out the link and ask the question.

  http://support.Apple.com/kb/DL1531

• Cannot run Connectivity Doctor on Equium M70 - cfmain.exe has encountered a problem

  When I try to run the connectivity doctor to check my wireless settings I get error mesgage "cfmain.exe has encountered a problem and must close".

  Anyone know what this means and how I can heal?

  Thank you

  Hello

  Found this thread in the forum:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=18511&MessageID=67610

  Please check the juans suggestion:
  cfmain.exe - This is a component of the Toshiba network device. Network device Toshiba is Toshiba network device selector. For starters, this application requires a common Module of Toshiba ACPI and hotkey wireless.
  Well, because of this description that I recommend you to reinstall the common modules and wireless keyboard shortcut utility

  Please also check this thread:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=14934&MessageID=54643

  You can just try reinstalling the free Config utility.
  Remove this tool, run CCleaner registry cleaning software, reboot the laptop and install again the ConfigFree.

• "evaluations thread jdi" has encountered a problem. Queue of the async thread exception handling.

  I'm trying to debug a java application on the Blackberry Pearl, using Eclipse v3.4.1. After the break on a line of code, I chose a variable in the 'Variables' tab and the following message appeared:

  "evaluations thread jdi" has encountered a problem.

  Queue of the async thread exception handling. java.lang.NullPointerException.

  java.lang.NullPointerException

  What kind of message is this, she comes from - and knowledge where I even begin to determine why this is happening. Perhaps can someone point me in the right direction.

  Thank you

  Steve

  Object that you are trying in this instance is Null.