Platform for Vista update

I am trying to install Windows Live 2011 on Vista. I installed SP2 and the installer says I need to install the platform for Windows Update. I tried updates as suggested, but the download required KB971644 is not started. Is there another way to find?

The following may or may not help, but it's a start...

1 make sure that your computer is clean. Run a full scan.
You can use Malwarebytes (FREE version) for further assistance...
http://www.Malwarebytes.org/products/malwarebytes_free * choose the free version.

2 rn this appication of Microsoft Support... Reset the Windows Update components

http://support.Microsoft.com/kb/971058

There...

1 automatic diagnose and solve the appliction

2.i will fix it myself instructions.

After the above, go check your Windows Update and see if KB971644 is available at the facility.

If no help... please repost in the Windows Update forum

http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?tab=unanswered

Tags: Windows

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    UTC/GMT is 15:02 Wednesday, February 22, 2012

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