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• I use firefox (37.0.1). Since last week, I am unable to play any kind of videos youtube esp. I'm in a big problem. Please help me.

  I use firefox (37.0.1). Since last week, I am unable to play any kind of videos youtube esp. NO change in system or the installation has been made. Please help me

  Please try first: difficulty common audio and video questions

  Second: try to reinstall https://www.adobe.com/support/flashpl.../downloads.html Flash

  Third: To ensure that all drivers are up to date: update your drivers graphics to use hardware acceleration and WebGL

  What were the results?

• I can't shoot at a site in the usual browser... in navigation private. I can pull up in other browsers and could pull up 2 weeks ago... now I can't. Please help me solve this problem?

  Question
  I can't shoot at a site in the usual browser... in navigation private. I can pull up in other browsers and could pull up 2 weeks ago... now I can't. Please help me solve this problem? Also, I can' signed in 'members only' in private browsing mode.

  Clear the cache and cookies from sites that cause problems.

  "Clear the Cache":

  • Tools > Options > advanced > network > storage (Cache) offline: 'clear now '.

  'Delete Cookies' sites causing problems:

  • Tools > Options > privacy > Cookies: "show the Cookies".

• When I answer a mail, or want to send an e-mail, a new empty email opens. It started a few weeks ago. No idea how to stop what is happening. Help, please.

  I use an iMac with El Capitan 10.11.3 in my email software, a problem started a few weeks ago. When I answer a mail, or want to send an e-mail, a new empty email opens. No idea how to stop what is happening.

  E-mail programs must close and restart. Empty mails are stored under Concepts and should be deleted.

  Then a mail can be answered, but with the 2nd mail, the same thing happens again, and an empty mailpage appears again.

  Very annoying. Help, please.

  Please remove "Report", also known as the 'Trusteer Endpoint Protection', following the instructions on this page.

  Back up all data before making any changes.

• Cannot sign out of Hotmail, on either my laptop or my partner. Had the problem for 6 to 8 weeks. Deleting cookies does not cure it. Computer store cannot heal. Help please!

  I have Windows XP on a laptop.

  For 6-8 weeks, I have not been able to sign out of Hotmail. He said: I signed up for MSN account but not hotmail. Try to delete cookies. It does not work. I don't think it's my laptop at fault because the same thing happens when I use my partner's cell phone, but it does not happen on his Hotmail. My friendly computer shop started by giving my laptop a good clean and have since scrubbed off the coast and reloaded. The problem is still there.

  Can you help me, please?

  Hello

  ·         What happens when you try to sign out of hotmail?

  ·         Does happen only with hotmail account or other accounts as well?

  ·         What web browser you use to access hotmail?

  If you use Internet Explorer, I suggest you follow the steps mentioned below:

  Method 1:

  Disable Add-ons and check if the problem persists. Follow the steps in the link:

  http://support.Microsoft.com/kb/883256

  Method 2:

  If the steps above to reset the Internet Explorer settings and check if the problem persists. Follow the steps in the link:

  http://support.Microsoft.com/kb/923737

  Disclaimer reset Internet explorer:

  Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

  You can also post your request in the hotmail forum. Please visit the link below to find a community that will support what ask you:

  http://windowslivehelp.com/forums.aspx?ProductID=1

• I get an unknown error 4260 when trying to burn a cd using itunes, I have a windows xp pc and used to burn the cd fine until 2 weeks ago, I don't know what has changed... Can anyone help please?

  I get an unknown error 4260 when trying to burn a cd using itunes, I have a windows xp pc and used to burn the cd fine until 2 weeks ago, I don't know what has changed... Can anyone help please?

  Hello raulganau, welcome.

  I suggest to try the system restore to restore the system to a date before the problem started. Try this...
  1. click on START
  2. click on "all programs".
  3. click on "Accessories".
  4. click on "system tools."
  5. click on "system restore."
  6 follow the instructions on the screen to restore the system to a date before the problem started
  Although the system restore does not target the personal data, I recommend always backup your personal data, just in case something happens.
  For reference, I have included a link that provides more specific information about the restoration of the system and how to use it:
  http://support.Microsoft.com/kb/306084
  Let us know if it works,
  Thank you!

  Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Drive hard keeps fills, using CC Cleaner & Deffrag for a few weeks now. I do go down, & then it fills again! Help, please.

  I'm running Vista 64, SP2 and my hard drive keeps filling.

  I used CC Cleaner and Deffrag program for a few weeks now.

  (just the CC Cleaner on its own takes me awhile because I don't want to delete everything I shouldn't)

  I have moved away from home to the office and checked to see if there are "too many connections (?)" just in case it's something in the process.  Honestly, I can't say if there are too many?

  I know that I don't want to lose the ability to remote into my office... so I leave them alone.

  I wanted to delete some 'hidden' files $Recycle... but am concerned that my operation files original files are mixed in the files?

  Is there a way to return to the top... few of the restoration copies?

  AND... How can I stop this from happening?  I spent hours trying to manage it.

  It comes down, then it fills again!

  Help, please.

  Hello MetisLight,

  Here is a link to another user having the same problem.  Have you tried to try the steps listed?  Please let us know status.

  Microsoft Answers:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-performance/harddrive-filling-up/e9b60b0c-6b9d-4e12-85d9-9a875cc1aa8a

• Get windows store is unavailable, please try again later "for the 3 weeks, what gives?

  Hi MS community

  I just bought a new Acer win8 laptop computer s7 on Amazon.com, but I get "Windows store is unavailable, please try again later" for the 3 weeks.

  Is there a geographical restriction that I'm not a wear of since I reside in Barbados?

  Steven

  Hello

  Run the working WSReset.exe - Win8.1 update being downloaded.

• Cannot read ANY book - even bought. code E_ADEPT_INTERNAL. Cannot remove the authorization/reauthorize with computer: "unable to clear permission. Please try after some time. "Tried for two weeks...

  Cannot read ANY book - even bought. code E_ADEPT_INTERNAL. Cannot remove the authorization/reauthorize with computer: "unable to clear permission. Please try after some time. "Tried for two weeks...

  Windows:

  1. Close all applications.
  2. Click Start > run.
  3. Open, type regedit in the text box and press ENTER. The Registry Editor opens.
  4. In the left pane of the registry editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
  5. Select the key of the follower.
  6. Choose file > export.
  7. In the export registry file dialog box, select the branch selected under export range. Enter a name and location for the backup registry key, and then click Save.
  8. Right click on the key to the follower, and then choose Remove.
  9. In the dialog box confirm the key deletion, click OK.
  10. Close the registry editor.
  11. Open Adobe Digital Editions and reauthorize.

  Macintosh:

  1. exit the Adobe Digital Editions software.
  2. Navigate to / Users / / Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.
     If you use 10.7, see library access hidden files. Mac OS 10.7 and later.
  3. Open Adobe Digital Editions and reauthorize.

• I have an account but cannot modify/use the tools.  I went from computers a week ago.  Help, please.

  I have an account but cannot modify/use the tools.  I went from computers a week ago.  Help, please.

  It should not, but you will need to download the right software to use. Adobe Acrobat Reader is what you are currently using. This is why you don't have the tools you are used to.

  Adobe Acrobat (not Reader), that's what you signed up for. He has the tools, you need and are a completely different, even if application you may have initially subscribed by using Adobe Acrobat Reader.

• I used "msconfig, in an attempt to speed up my laptop. I did something wrong and I can not enter the first 13 items, only the trial version. I'm on vacation and he would like you could give me a temporary serial number fo three weeks please. Phil M

  I used "msconfig, in an attempt to speed up my laptop. I did something wrong and I can not enter the first 13 items, only the trial version. I'm on vacation and he would like you could give me a temporary serial number three weeks please. Phil McMillan

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

• Help please! I using Muse (the free trial version) very well since last week, but the last few times I tried to use it, it comes back with ' TypeError: Error #1009 pouvez anyonve tried to use it, it comes back with ' error can all

  Help please! I using Muse (the free trial version) very well since last week, but the last few times I tried to use it, it comes back with ' TypeError: Error #1009 pouvez anyonve tried to use it, it comes back with ' error can someone help me figure out what the problem... I have a few days I really help neee what the problem is... I have a deadline in a few days so I really need! Thank you

  

  Restart your Mac. The OSX Drag Manager got in a bad state. The only way to reset it is to restart your computer.

• Hi Mr President, last week I have a crash on my computer. Yesterday I installed PSE12... but I can't open the program, please I need help/support for this. Thanks a lot for helping me, Roland

  Hi Mr President, last week I have a crash on my computer. Yesterday I installed PSE12... but I can't open the program, please I need help/support for this.

  Wath can I do?

  In the box: PN 65224809, product key 1057 -.

  Please can you tell me wath is you solution?

  Thanks a lot for helping me

  Best regards, Roland Cuypers

  [email protected]

  Post edited by: Sandeep Singh removing serial number

  Hi rolandc65772962,

  Sorry for the inconvenience. Please provide us with the complete error message you get.

  Kind regards

  Sandeep

• Reader Adobe XI updates last week. Reinstalled this morning. All previous saved pdf files are now forms of words asking the conversion? Creates problems for my business. Help, please?

  Reader Adobe XI updates last week. Reinstalled this morning. All previous saved pdf files are now forms of words asking the conversion? Creates problems for my business. Help, please?

  See http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7

  Another method: http://windows.microsoft.com/en-us/windows/change-default-programs#1TC=windows-7

• I can't still open PES 11 since I bought it there for weeks. Help, please.

  I am posting this here because I do not get a response from anywhere, no matter who. I bought PES 11 a few weeks ago and I have even used it. I don't know even who can help me and I can not even find a phone number. I try to open 11 PES and I get this error: cannot open a file because the file is not found.

  I used to use PSE 2 and it was really simple. Open and go. But this one does not even open. Please please help or let me know how I can ask for help.

  There should be a directory Adobe Photoshop elements 11.0 prefs.  because it does not exist, that's the problem.

  uninstall the PES 11.

  create that directory and make sure that he has read and write permissions.

  Right-click your setup file, and then click "Run as Administrator".