Please help me, the app does not work

Why are the home tabs and from the creative cloud app does not? They're showing a loading icon permanently, but after awhile, that none of them work - I am unable to download adobe software. I use MAC OSX10.9. Please advise, thank you.

Hi Slavalava,

Please perform the following steps and check it, if it solves the problem.

Clean the user cached connection information:

Delete the file opm.db.

  1. Close the creative cloud application.
  2. Navigate to the OOBE folder.
    Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
    Mac OS: /Users/ [user name] / folder/Library/Application Support / Adobe / OOBE
  3. Delete the file opm.db.
  4. Launch the creative cloud.

I hope this helps.

Please let me know it incase deosn solve the problem.

Kind regards

Sumit Singh

Tags: Adobe

Similar Questions

  • Please HELP Windows Media Player does not work.

    Says error wmplayer.exe has a version number of 11.0.5721.5262 where 9.0.0.4503 is expected?

    He asked whether or not I wan't to install the Player from the Microsoft site.

    I already tried to uninstall and reinstall the latest version 11, but it won't work.  Download again the same message.  Help, please.  Thank you

    Hello

    After the WMP update you an error of wmploc.dll on the version number being
    incorrect - see this 1st
    http://support.Microsoft.com/kb/961047

    Follow these steps in the order given, even if you did a few before - please don't skip anything.

    Have you recently installed another player?

    Right-click on taskbar - process and see if WMPlayer.exe is already hidden. If so end
    treat this subject.

    --------------------------------------------------------

    Follow these steps to remove corruption and missing/damaged file system repair or replacement.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
    program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    ---------------------------------------------------------------------------

    Have you recently added stores or ANY application from Stardock?

    Using 64-bit Vista?

    Can you think of recent things you did in WMP which could be the cause? Do you have
    has added another player recently or an add-on for WMP?

    When I try to use Windows Media Player 11, the program does not start, or some UI elements
    are empty - a Mr Fixit
    http://support.Microsoft.com/kb/925704/en-us

    Maybe something here
    http://msmvps.com/blogs/chrisl/articles/17315.aspx
    and here
    http://msmvps.com/blogs/chrisl/Archive/2004/10/30/17399.aspx

    Check here the news of WMP11
    http://zachd.com/PSS/PSS.html
    ----------------------------------------------------------------

    Do this to reregister the Jscript.dll and Vbscript.dll files.

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    type or copy and paste-> regsvr32 jscript.dll
    Press enter

    type or copy and paste-> regsvr32 vbscript.dll
    Press enter

    Restart and if all goes well, it will run now.

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Just buy Netflix app for the computer! Apple has received the payment, but the app does not work!

    A Netflix app from iTunes for $9.99 and it does not work!

    You don't need a Netflix app for a Mac computer. You can watch Netflix on your Mac by going to http://www.Netflix.com/ and clicking "Sign In" to you connect with your Netflix account.

    Try to request a refund for the application by following the instructions in the article I linked below.

    Mac App Store: Frequently asked Questions (FAQ) - Apple Support

    What is the policy for reimbursement of the Mac App Store?

    If you encounter a technical problem with a soft, first contact the developer of the application for assistance. You will find their contact information on the page of the application in the Mac App Store. If this is not the problem, contact the Support Customer Mac App Store.

    I hope you find this information useful.

    Best regards

    Austin

  • Microsoft 'help' on the AutoPlay does not work

    When I attach my iPod touch to my laptop, the AutoPlay does not appear. I tried the advice from Microsoft:

    1. Open AutoPlay by clicking on the button start , and then clicking Control Panel. In the search box, type autoplay, and then click AutoPlay

    But it does not, because when my iPod is plugged in, it does not appear in the devices section when the directions above are met.

    I also tried to go to the devices and printers in Control Panel, where my iPod is displayed. However, by following the instructions on the right click on the device and select AutoPlay... AutoPlay is not one of the four choices.

    I also tried

    1. Click the button start , click principally made programs, accessories, right-click Guest, and then click Run as administrator.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
    2. At the command prompt, type net start shellhwdetection, and then press ENTER.

    3. Restart your computer.

    This is not something new, but I decided that I would be able to transfer pictures from my iPod to my laptop, and I can't unless this problem can be solved.

    Windows 7, iPod Touch generation 4

    IPod does not support that.  Apple requires that the only way to do what you want to use iTunes. Something I wouldn't wish on my worst enemy, but it is the rule of Apple.

    http://iTunes.com

  • Help or I won't have a laptop that I need for College please help. (My adapter does not work)

    Hi if this is the wrong section, I'm sorry, I recently got a brand new Levono W520 and when I hooked it up I got a message saying that the Commander of edge gives power to to indentification to my computers. When my computer is turned on it does not load it only charges when turned off. It is a big problem and inconvience to me becaiuse I need to use the computer 8 hours a day for some of my projects in matlab. Does anyone have a solution rather than replace the captain. I called them and they said I will receive 16 days due to problems I can't wait if long, if this continues, I'll be in trouble in my math class. If anyone has a solution please can you me a routine maintenance because I'm not good with computers thanks so much in advance.

    try to uninstall the Thinkvantage Power Manager and then reinstall it.

  • I restored my files Carbonite - or thought I did - but they can't are not there - I thought I found the right file - please help! The steps did not work!

    I thought I found the right file to restore my files of Thunderbird for... or so I thought... This is the file with 8 random characters...
    Anyway, the tech of Carbonite had restored the files in a folder on my desktop. I copied the file and paste this file to Thunderbird.
    As the files are being restored, the system I warned that thousands of files were the same... I said to replace.
    I deleted my profile e-mail and closed before Thunderbird I did all that. Then I returned to my email account. But the restored files aren't there. Only my Inbox since the transfer. No old emails, no record, no contacts...
    I don't understand what I am doing wrong?

    Just wonder if you copied it into your profile as a subfolder or if it replaced your profile?
    How did you create your backup?
    What is a full copy, a partial copy or a compressed copy (zip)?
    You copied to "C:\Users\Regina\AppData\Roaming\Thunderbird\Profiles\9k2py1g1" which, you profile should have ended .default
    I guess it was a typing error in.

    Only if your 'Thunderbird restore' was a complete copy or if you develop a one zip

    For not to destroy anything try:

    • Rename your old profile fx 'X9k2py1g1. Default X"or move.
    • Copy your "Restore Thunderbird" (I think that it contains a folder with subfolders 9k2p1g1.default) so C:\Users\Regina\AppData\Roaming\Thunderbird\Profiles contains a new 9k2p1g1.default

    Try restarting Tbird

  • As I installed the latest OS 10.0.1 on my iPhone, the Pandora app does not work.

    As I installed the latest OS 10.0.1 on my iPhone, the Pandora app does not work.

    Have you installed the latest update of Pandora (version 7.6), posted on September 13, 2016?

  • The top of page 1 1/4 inch has no answer whin you click on it. As in this page, sign in or register and other app does not work. in English

    The top of page 1 1/4 inch has no response when you click it. As in this page, sign in or register and other app does not work. in English

    This problem can be caused by that extended the Yahoo! toolbar or extension of Babylon also well down and covers the top of the browser window and therefore links and buttons in this part of the screen not clickable.

    Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance/themes).

  • Shortcuts mouse to "Open the link in a new tab" help "Middle-click on the link" does not work on 10.0.1

    Shortcut of mouse to "Open the link in a new tab" help "Middle-click on the link" does not work on 10.0.1, it worked on version 9.0.1.

    Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/tools > Modules > appearance/themes).

  • I keep seeing pop up ads powered by '' cn tatami '' whenever I have to navigate using Safari or open a link on the FB Adblocker app does not work for this. Any suggestions? There is no option to cross the pop-up ad that it redirects to various Web sites.

    I keep seeing pop up ads powered by '' cn tatami '' whenever I have to navigate using Safari or open a link on the FB Adblocker app does not work for this. Any suggestions? There is no option to cross the pop-up ad that it redirects to various Web sites.

    Cache and history of the site Clear settings - Safari -.

    (1232)

  • Podcasts App does not work in the new mini iPad 2

    The Podcasts app does not work on my new iPad mini 2.  All other applications work OK. Typed on the results of the icon in an almost empty screen, with just a few shaded options along the bottom that do nothing.  There is a sign more in the upper left corner, tapping brings up the URL of the podcast application.

    I wonder if I should delete and reinstall the App (how?)

    Robin

    Well, the old farm and restart thing seems to have fixed.  Should try it before I posted.

    Robin

  • I have rebuilt my laptop Gateway MX6625, did not drive recovery, is went to the gateway web site, all the drivers have worked except the multimedia sound. The gateway was no help, they told her, but the there does not work

    I have rebuilt my laptop Gateway MX6625, did not drive recovery, is went to the gateway web site, all the drivers have worked except the multimedia sound. The gateway was no help, they told her, but the there does not work

    Hello JesusVigo,

    Thank you for visiting the Microsoft answers community.

    Have you tried to use the disk of Windows XP, or Windows Update running default drivers to search for best driver for your sound card?

    Also, I found only 1 driver on your system gateway Web site is located here.

    Hope this helps Chris.H
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • The Microsoft camera app does not work... I got the message: 'Add photo '...

    I have improved my Pavilion dv6-2151lc to Windows 8...

    The Microsoft Windows 8 camera app does not work... When I opened the application, received the message: 'Add camera '.

    I tried to download the drivers from HP, but found no driver Webcam for Windows 8...

    Try your Win 7 webcam software, should work to win 8:

    http://ftp.HP.com/pub/SoftPaq/sp49501-50000/sp49996.exe

  • Bike E 1 St Assist App does not work

    Bike E bike assist integrated app does not work, how to use proprly?

    I guess we play 20 questions then? Unless you can explain your problem, it will be difficult to provide assistance. What have you tried so far?

    Are you using any headset or do you want the speaker to read the text message?

    Do you have a House somewhere?

    You are in the original position when you test?

    Location services value precision?

    Is there any bike Assist icon to indicate that you are in a place of welcome?

    Please try to answer with multiple sentences to explain your problem and what you have tried. I asked you to do it before. We cannot help you if you don't help us.

  • My mail app does not work why?

    I can't click on the application of mail is anything together I see is @{Microsoft.win

    Hey Jake,

    I understand mail app does not work and you get a name @{Microsoft.win.

    This could be caused due to various reasons:

    • Latest updates.
    • Corrupted mail application.

    Please follow the article below and follow the suggestions and check if this may help:

    http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

    This article will help you with basic as sync licenses and uninstall troubleshooting...

    Hope this information helps, for assistance please answer.

Maybe you are looking for