Please note, that I bought an i phone 5 and I have a problem I found there I cloud on it please need your support

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• buy an iphone 5s by amazon and I came with iCloud blocked an account... {I called the seller and does not that I do that I'm from Venezuela please need your help}

  buy an iphone 5s by amazon and I came with iCloud blocked an account... I called the seller and does not that I do that I'm from Venezuela please need your help

  No one here can help you. The device is locked activation. Since you have made the purchase by Amazon, you can check with them to see if they will stand behind it. No one on the forum, or Apple can help you remove the lock. Only the previous owner can do this. I suggest that you demand a refund, so let's start a claim with Amazon about this dealer.

• I continue to receive calls from numbers not available with an Indian accent saying that they are from the Technical Department of windows and I have a problem with my computer.

  Original title: scams?

  I continue to receive calls from numbers not available with an Indian accent saying that they are from the Technical Department of windows and I have a problem with my computer. Normally, I just say that I don't have and hung up. Today, I took a little further and he said that they discovered that I had loads of malware/viruses etc and that they could identify with them. I was obviously very suspicious because he seemed to have my correct Windows ID number and with care on 'Run' he told me to type things like cmd eventviewer and inf where he referred to a file 1394.pnf. I stopped while he asked remotely to access my computer. However, I got a phone number 01916450337 and his P786000 id I noticed that many people are posting on your forum-is this another one of those scams?

  Continue to put the phone down. They are all crooks.

  They get you to open Event Viewer, because there are words such as 'critical' and 'error' along the this.

• I try to install creative suite 6 a disc that I bought a few years ago. I have an educational version and I have the serial number that was sent to me by e-mail from Adobe last week. My serial number is long of 20 numbers, but there are a 6 boxes which is

  I try to install creative suite 6 a disc that I bought a few years ago. I have an educational version and I have the serial number that was sent to me by e-mail from Adobe last week. My serial number is long of 20 numbers, but there are 6 boxes that appear to require 24 digits and told me that the number is incorrect. What should I do?

  Using redemption code

  http://helpx.Adobe.com/x-productkb/global/redemption-code-help.html

• I bought from amazon lightroom 6 and I have win7 pro 64-bit and during the installation message appears OS not not met requirment win VISTA NOT supported

  I bought from amazon lightroom 6 and I have win7 pro 64-bit and during the installation message appears OS not not met requirment win VISTA NOT supported

  See the link below:

  https://forums.Adobe.com/thread/1836232

  The folder Lightroom 6.

  Right-click on Setup.exe and choose Properties option.

  Then click on the Compatibility tab.

  The value of the Windows 7 operating system and check.

• When you try to upgrade to photos in app store I get this message "the object you requested is not available in the store US." does anyone else have this problem or can you tell me how to find pictures in the app store

  "When you try to upgrade to photos in app store I get this message"the object you requested is not available in the store US."does anyone else have this problem or can you tell me how to find pictures in the app store" someone else meets this.  Is it me or is it pictures?

  Ever photos first? It should have been included when you first update of Yosemite and now El Capitan. I know that iPhotos updates get a message like that, but I didn't know the Photos app with a message with it.

  Update to iPhoto to Photos for OS X - Apple support

• Computer does not allow me to sign in my account and I have not changed my PWD.

  Computer does not allow me to sign in my account and I have not changed my PWD.

  You give enough information

  Read this info:

  http://support.Microsoft.com/default.aspx/KB/189126

  "Microsoft's strategy concerning lost or forgotten passwords"

  Microsoft cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  ·                         Restore point:

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  If the above does not work:

  http://windowshelp.Microsoft.com/Windows/en-AU/help/769495bf-035C-4764-A538-c9b05c22001e1033.mspx

  Difficulty of a corrupted user profile

  After creating the profile, you can copy the files from the existing profile. You must have at least three user accounts on the computer to perform these operations, including the new account that you created.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  http://support.Microsoft.com/kb/947242

  A temporary profile is loaded after you connect to a Windows Vista-based system

  See you soon.

  Mick Murphy - Microsoft partner

• I deleted the bridge and ran the uninstall problem. Now, there seems to be no way to re-download it. How do I do that?

  I deleted the bridge and ran the uninstall problem. Now, there seems to be no way to re-download it. How do I do that? Can someone help me?

  Hi Amy,

  Please download the Bridge application from the link below:

  All updates of Adobe CC: Direct for Windows download links | ProDesignTools

  Kind regards

  Sheena

• because only once that an Acrobat of months stops working and I have to reinstall

  because only once that an Acrobat of months stops working and I have to reinstall

  You have a question? If so, please provide information to answer - like version of Acrobat, subscription or stand-alone, OS and any other relevant information.

• I use Firefox version 3.0.19 and I have Windows 7. When I use Firefox as a browser, I can't print my emails. I get an error message: «not available pcfax» If I use IE I don't have no problems printing emails.

  I use Firefox version 3.0.19 and I have Windows 7, which came with a new computer. When I use Firefox as a browser, I can't print my emails. I get an error message: «not available pcfax» If I use IE I don't have no problems printing emails.

  This has happened

  Each time Firefox opened

  == 1 day with the new computer about two weeks ago.

  Looks like you got the wrong printer selected.

  When you get the print window, choose another printer in your printer dropdown. You seem to have a fax printer selected instead of a physical printer.

• My pdf files that I am editing keeps "freezing" and I have to use the Task Manager to end the program. I have the latest version of Adobe Acrobat Reader DC and I have 10 windows? Is there any solution for this?

  My pdf files that I am editing keeps "freezing" and I have to use the Task Manager to end the program. I have the latest version of Adobe Acrobat Reader DC and I have 10 windows? Is there any solution for this?

  Hi gregs5153218,

  You can't the PDF files to be changed with Acrobat Reader DC.

  You must have the Acrobat application to edit PDF files using Acrobat. Edit PDF files.

  Kind regards
  Nicos

• Hi, I just bought a new iMac machine and I have problems to open my CS4. Whenever I click on the app, it is what appears... «license for this product has stopped working...»  ' Error: 150:30 ' Please help!

  Hi, I just bought a new iMac, and I have problems to open my CS4. Whenever I click on the app, it is what appears...

  «license for this product has stopped working...»  ' Error: 150:30 ' Please help!

  Hello

  See help here https://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

  ^ Ani

• AVG warned me that the memory usage is very high and I have to restart.

  Worms using Win XP. 3 and your suggestion, I've updated Firefox to worms. 7.0.1 and I still get this message that firefox uses too much memory, 300 MB or more.

  Since I upgraded to 8.0, I started to receive the warning of the AVG. The matter of fact is that my FF has been the 7.0.1 high CPU consumption first, I was monitoring the use of memory and I don't see much of a difference in usage between my 7.0.1 and 8.0. That's why I ignore these warning because it is probably a new notification of AVG that was not available for FF 7.0.1. But each user is different and will have different results.

• don't keep the login and password for a site - time my browser and Explorer have no problem, so it is not blocked on the appearently site?

  See above

  Do you hear the names and passwords in the password manager or do you mean that you are connected is no longer on to (remember to) Web sites after the closing and restarting Firefox?

  • Websites to remember you and automatically log you in are stored in a cookie.
  • You need a cookie exception allow (Firefox > Preferences > privacy > Cookies: Exceptions) to keep this cookie, especially for secure Web sites and if we let the cookies expire when Firefox closes
  • Make sure that you do not remove the navigation, search and download history on Firefox to clear 'Cookies' and 'Site preferences.
  • Make sure that you do not run Firefox in private - browsing using Firefox without saving the story mode (permanent)

• Hello, I am trying to see the tutorials from adobe, but when I press the buttom game that nothing happens. I have this problem for each program on cloud to adobe. Could someone explain that?

  Hello, I am a user of adobe since 2014 and very happy on services cloud. But today, I have one was trying to see the tutorials for the legacy and when I press the buttom game nothing happens. Could someone tell me what to do? I already ordered on other programs and tutorials, and the problem is the same. I'm sitting on a computer in Germany, Stuttgart.

  Many have this problem. Please see my response here: is someone having problems gettint the PS tutorials work?