Help blackBerry Smartphones with the upgrade of OS 9360 BB

Similar Questions

• Help blackBerry Smartphones with the transfer of contact list

  So, here's my problem, I had a Pearl 8130 and beat the trackball on it so it is no longer functional.  I just got my curve in the mail today, and I want to spend all my contacts from my Pearl to my curve.  Whenever I plugged my phone into my computer, I hit "backup".  So, my question is, how I make out of my Pearl?  If they are stored on my computer, which is the file in which they are stored?  I can't seem to find anything anywhere, and there is no my phone contacts in Outlook.  Is there another way to get them off my Pearl that won't require me using my trackball (he has literally disappeared).  Any help would be appreciated.  Thank you!

  Hello and welcome to the Forums of Support BlackBerry.com.

  Open Desktop Manager > switch Device Wizard. First plug in your old Pearl and follow the instructions you see pass all your data, contacts, etc., from one device to the other. You will have no need of the trackball works for this... just have the Pearl charged and put on the market.

  If you want to restore the previous backup, use C: > backup > restore. You may need to open the file > open and navigate to where you saved the most recent backup file (ending in *.ipd).

  Good luck.

• Help blackBerry Smartphones with OS 5.0 upgrade after decommissioning

  I recently installed a new version of the OS 5.0 (.822 I think). However, there are many bugs and I had to downgrade (I used J_CMDER to wipe). Now back to the current version which came with the phone (4.6) and for the life of me I can't upgrade to a more stable version of 5.0 (the 681 I got running). I checked in the folder of the RIM and remove the document from the seller again anything will do. Any ideas on why this is happening? And yes I wiped my device with JL CMDER before and managed to downgrade without any problem, but this time everything is messed up. Thanks for help in advance.

  MIchael077 wrote:

  Something weird I noticed that... I had two vendor.xml file in the apploader a hidden folder and the other is not. I deleted both of them. Was it a mistake?

  Search for all of your PC for any instance of the vendor.xml file. Remove them all.

  Close the Desktop Manager and ensure that it is NOT executed.

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Problems of blackBerry Smartphones since the upgrade to OS 7.1.0

  Given that I upgraded to 7.1.0 last night I can't access email on my phone accounts. Real emails are works well - I can send and receive but in the settings I cannot access the key of email accounts and so cannot change the settings. It was working fine before the upgrade.

  More worrisome, it is also a problem with my BB ID. I can connect on the phone, but trying to open an online session the user name or password is so-called bad - it is not! I have reset it via the phone to be sure, and it still does not work online. Once again, it was fine before the upgrade of the OS.

  Should I try a downgrade? And install the upgrade again? Worry about losing still more functionalty.

  Please help with kindness. Thank you.

  Hey Di

  Well... It seems very easy but difficult indeed however if your download speed is slow so it will take time to download the pack of the BONE, and we need Internet connection only for this part and for software download office for the rest of these steps you don't need any internet conncetion.

  However if you can download the pack of operating system that you have desired in the place where you have a desent download speed so you can try this method whenever you are free or have the time!

  Try it and tell us if you feel any problem making

  See you soon!

• Problem blackBerry Smartphones with the synchronization with Outlook and Desktop 7.1

  Since the upgrade to Blackberry Desktop 7.1 I now have problems of synchronization.  He performs a backup with no problems.  It then passes through the conflict process and synchronization between the computer and the device report.  After selecting the how, I want to resolce the conflict he then continues with synchronization and the new window with folders that must be synchronized.  When I click on synchronize then try to sync and ends approximately 30%, before an error is reported.  "CRTranRec: GetLinkedRecordId: Invalid linked record Id" appears when you synchronize with the BlackBerry Desktop Software

  Try with Blacberry desktop 6

  It was ok for me

  link

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=25DF35DE87AA441B88F22A6C2A83...

• Help blackBerry Smartphones with Blackberry-contacting

  Hello

  I hope someone can help me.  Curve daughter 9300 has been gel market for a few months, but now is causing major problems.  The only way to fix this is to take out the battery for a while.

  As the phone was less than a year, I brought back to the store where you bought it, he was sent away and took 2 weeks to return.  They initially said that there was no fault with the phone but said then it was not actually watched as the envelope had been changed.  My daughter has managed to break the original envelope, so it has been replaced by exactly the same black case.  They refuse to do anything despite the phone may not be fit for purpose IE does not properly.

  I spent last week, fight with the retailer, but nothing helped, they just isn't any service to the customer and are not interested.

  Can someone advise how to contact Blackberry in the United Kingdom please.

  Thank you very much

  Engadine wrote:

  I spent last week, fight with the retailer, but nothing helped, they just isn't any service to the customer and are not interested.

  Can someone advise how to contact Blackberry in the United Kingdom please.

  Hello and welcome to the community!

  To answer your specific question... RIM offers zero first line support to end-users, including warranty... all support starts with the carriers, resellers and authorized service centers, all who can degenerate case RIM free of charge for the end user. Contractually, you have no free path to work around the shop, you work with and try any official escalation rim... as your warranty service provider, they have the responsibility to repair your security under its contract terms. I suspect that, when you read your real contract, you'll find that they are indeed correct in their assessment.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  It is also perhaps a few good reading here:

  • http://us.BlackBerry.com/legal/handheld-limited-warranty.html

  But, overall, from your description, I don't hold much hope... If you have cancelled your warranty in effect, it is about the end of it.

  Good luck!

• Problem blackBerry Smartphones with the new version of Windows Live Messenger 2.5.30

  I HAVE A BB 8900; WEEKEND LAST I DECIDE TO UPGRADE TO THE NEW VERSION OF WL MESSENGER 2.5.30; AFTER THE UPGRADE, I CAN'T CONNECT TO THE SERVER OF WLM. ALWAYS APPEAR THE ERROR MESSAGE FOLLOWING: "CONNECTION (65) ERROR: PROBLEM RECEIVING DATA FROM TEH SERVER.»

  Finally I could connect with Windows Live Messenger 2.5.30

  I got a solution the following steps:

  (1) options > advance Options > Applications. Remove the WLM 2.5.30 application

  (2) options > advance Options > Service Boks: remove all files associated with WLM (any version)

  (3) options > advance Options > host Routing Table. Register now

  (4) batt Pull Reboot

  (5) reinstall WLM 2.5.30

  (6) options > advance Options > host Routing Table. Register now

  That's all!

  Thank you all to help me.

• Problems of blackBerry Smartphones with the BBkey (also known as the menu button)

  Sometimes when I'm in an application and want to click on one of the list of the menu items (for example, delete), when I click on the menu button, which appears are some of the icons on the home page.  (I'm really tired of looking at this little Penguin...).  If I persist, I can usually get the pop-up menu option, but it's boring.  I'm sure it's a software problem.  I had this problem after a while on my first lap.  I had to replace the one because of other problems.  I used the switch device Wizard to transfer everything, so I guess he also transferred everything that is causing this issue.

  Everyone knows about this problem?  Any ideas on what to do?  I don't want to reinstall the OS - I'd rather upward with the problem.  Thank you.

  Liz

  Hi again!

  The BBKey/Menu button has two functions.

  (1) to bring up a context menu of the application, you are

  (2) to bring up the Ribbon app-switcher (a list of all your applications in the course of execution so that you can change quickly from a different application...)

  The difference is how long you hold down the key. For 1, it is a support and quick release. For 2, it is down. Sometimes it gets bad, but with practice, you'll be able to get what you want most of the time (not 100% but... I always get a wrong result sometimes).

  Hope that helps!

• Contacts of duplicate of blackBerry Smartphones after the upgrade to BB OS 6.0

  I now for all my contacts duplicate entries on my BB Bold after my upgrade to the new surge of software for my phone. I don't have duplicates in my Outlook contacts after the initial synchronization after the upgrade of the BB OS. When I remove one of the entries on my BB and synchronize with Outlook on my PC, the corresponding Outlook contact is completely removed. I have tried to delete the first contact of the pair on the BB, then sync and tried to remove the second of the pair on my BB contacts, then sync. The results are the same. The contact in Outlook on the PC has disappeared as a result of the subsequent synchronization.

  First make a backup of your phone (I guess that the duplicate contacts is better than no information at all in your phone).

  Then, using Desktop Manager, clear the database of Contacts in your phone. Then, perform a one-way sync from Outlook to your phone.

  See if that does not straighten him right up. If something goes wrong, you can restore the contacts of the backup that you created, and you are to where you started before you try my advice.

• Problems of blackBerry Smartphones with the text in the window of typing

  someone had problems with the display of the words/text when you type an e-mail or text message? This just started happening to me on a week where the text seems as if someone cut the bottom of half of each letter (i.e. him 'y' now looks like a 'v'). Once I hit the button send the text in its entirety will display correctly, but as I type you can see part of it. I couldn't find someone on the Board who had similar problems, but someone else has encountered this and know how to possibly fix?

  You can try changing the font type.

• Problems of blackBerry Smartphones with the new upgrade to 6.0 software bundle 2534 v6.0.0.570

  Hi - I hope someone can help me with this:

  I have synced my Bold 9700 with my office yesterday and the Office Manager asked that I have to perform a software upgrade for the device.

  When my BB 9700 had fully charged this process, there was a completely different interface and a lot of my settings were changed. I did not have enough time to examine in detail all the changes, but the most annoying is the loss of my 'classic' ringtone I went into the menu for ringtones, which seems to have lost weight considerably from the previous version. The new series of rings are not to my taste and there is nothing like ringing of old boy available. Rings of the closest only once and the volume is not enough - I already missed several calls as a result.

  I'm with O2 through the Carphone Warehouse, which the customer could not attend yesterday.

  Grateful for any advice on how I can get my ringtone back - and also curious to know why the BB the new ring tones are good enough for this new version. They are declassified in my opinion.

  Thank you very much

  Use your BlackBerry browser to access this URL below and download the pack of old ringtone OS5.

  http://mobile.BlackBerry.com/resources/MBC/downloads/Ringtones/DRM/net_rim_bb_medialoader_ringtones _...

• Problems of blackBerry Smartphones with the re-activation of account e-mail via Blackberry Enterprise server - Help!

  I have a Blackberry Bold 2 e-mail accounts (personal and business). Recently, I upgraded my Vodafone contract for only part of SIM and was able to keep my old SIM card. My personal email works fine but the business Edition should be re-activated. Instructions were to validate my password via the Blackberrry using the configuration or via the browser on my computer icon. Both options have failed because of the following:

  BlackBerry: received message that Blackberry Enterprise server has not responded to my request. An error has occurred. There are 5 possible reasons being given and I do not know how to rectify one of them.

  Browser on my computer: Incorrect ID or password. Made several attempts with different entries (don't know if my ID is my e-mail address and password for that or my Blackberry).

  Can anyone suggest how I can do this move? Thank you.

  Hello and welcome to the community!

  I think you need to talk to Vodafone to ensure that your data plan still includes services / BES-level... such is required for full use of BES.

  You should also talk to your BES admins... they, well, all control.

  Good luck!

• Please help blackBerry smartphones! the BB app world has disappeared!

  Hi there, 5 days ago I downloaded the latest update for bb messenger. I restarted the phone because he asked and when he had restored my app world was gone.

  I tried 5times to download again, but it says that its still on my phone. I also tried searhing for it bt no luck

  I called orange (my provider) who said that they were not expert blackberry and my only option was to completely erase the phone. The problem is that I don't have a computer or laptop, so I can't back up one of my info on my phone!

  If anyone has any ideas please help me its driving me around the bend!

  Kat, London x

  Completely erase the phone?  Do me a favor and NEVER call Orange to help once again, OK?  They told you what a stupid idea!

  Now that my mini rant is over, let's get your App World on your phone.  First, go to your list of Applications.  Subsequently found the home screen options > device > application management.  Locate the application, highlight it with your mouse, press the menu key and select Remove.

  Then connect your phone to your PC via USB and open BlackBerry Desktop Software.  Once your phone has been recognized, click device at the top of the software and then restore or update (either one will work).  Choose the most recent restore point if you choose restore or click on view other Versions, if you chose the update.  With both methods, choose the most recent and the load on your phone.  This will reload App World and the icon on your phone.

  «We are not experts. BlackBerry»  You tell me!

  I hope that helps you.

• Problem blackBerry Smartphones with the habit of my bb curve 8520 wifi light

  I have a bb curve 8520 (wifi, edge) v5.0.0.822, tmobile platform 5.2.0.76 + the at & t brand

  I don't have a sim card, and the device is not unlocked.

  well at first I had free wifi, I have updated the operating system a few times, wipe the unit more than necessary and made battery pull... always had free wifi for more than 3 months. made with any kind of data plan.

  I called tmobile to request a release. I had the race to go to the EDGE of aid. the next day, I have no wifi. I try to turn on the check mark disappears, the red x connection notification is turned off never turns green on.

  not only that my mac address is 00:00:00:00:00:00.

  I want only free wifi for use domestic, I just got in development for smartphones of bb. This device is only intended a portible workspace to write code, test apps and simulators on the go, so I can learn more about this business. can someone help me get rid of my wifi bug. highly appreciate.

  I also went to oracle Sun to try to find the jsr is trying to create a "custom" to my pc connection.

  using my pc to provide transmittions data on my phone of Sam s, that my pc is now connected to by connection "custom". I've been pulling back to see if my project messed up my adapter wifi, or if this has worked, but maybe just that I received no coding for it, or bad coding on my part.

  my project has worked on several simulators, as well on cell phones brands. I don't set problem over and over again working on it. When I get this all understood, I'll post.

• Problem blackBerry Smartphones with the configuration of the internet and the mail (from France)

  Hey x)

  I just got my Blackberry yesterday (I'm of the France) with Universal Mobile - Bouygues Telecome, package blocked for BlackBerry.

  In this "package", I have SMS/mms, internet and unlimited emails.

  But I can't go to the internet, its does not work and when I'm trying to configure the email option in "advanced option", I don't have any kind of confirmation message.

  I tried the site but I got this error message:

  "Failed to create the account:

  This device BlackBerry (r) is not registered with your wireless service provider.
  Please register for this device and make sure that the URL of the web site current corresponds to
  one provided by your wireless service provider.
  To register:

  1. in the list of applications on your device, click on Options, or click Advanced Options.

  2. click on Advanced Options > host Routing Table.

  3. click on the Menu button, then click on register now.

  If the error persists, contact your wireless service provider. »

  And so, as I said, I've done this manipulation, but I don't have a confirmation when I put "host routing table.

  And in the configuration of the e-mail, I have just the professional thing.

  Can you help me please?

  Hello

  From what you describe, you will have to do exactly what it is say you - contact your service provider. Something is not right with your setup of BIS... and they control it.

  Good luck!