Point culminating/bar, do not sync with other devices via Document Cloud

I have a PDF file do I put highlight and bar changes to 3 devices using all the drive of DC, iPad, iPhone and Macbook. Highlights and bar changes will save to be reviewed on this same device later but never seems to sync to the cloud of document and will appear on other devices. Almost seems as if I had 3 copies of the same document that each have their own observations but saved as a single file appears in the clouds of document. I am connected to Document Cloud on all devices using the same account.

Is this a feature supported?

Hi akmcafee,

Looks like you have multiple copies of the PDF document on your computer/device.

Would try you the following steps?

  1. Rename all the copies local to something else.
  2. Make sure that you connect.
  3. Select "Document cloud" for the location of the file.
  4. Open the individual cloud PDF document in Acrobat Reader on your MacBook or iPad/iPhone.
  5. Add the highest point, bar and other annotations to the document cloud.
  6. Back to My Documents.  This forces Acrobat to close the PDF document and save changes.

You see the message of toast on the document being saved (as shown above)?

If you do not see the message of toast, this means that your changes are not saved correctly in the document of cloud.  Can you try a few other documents different clouds and follow the same steps?  (This will help us to determine if the problem occurs only with a PDF or any other PDF documents.)

You would open the same document of clouds from another computer or device to see the new changes?  Please make sure you open a PDF document in the Document cloud section (not Local or recent).

Please let us know what you find.  Thank you for your help.

Tags: Adobe Document

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