Point of mystery of material; an HP product. that I can't find a support.

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• I bought adobe photoshop elements 13 and first 13 items, I downloaded photoshop but I can't download the first. I have the serial number, I check but I can not find where to try to download my product again. Can someone help me? Thank you

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• I can't find my "Hp Pavilion Dv6-6c50se" on PartSurfer product, I need my part number of the fan

  Hi, as I said in the topic I can not find my product...

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  Hello

  Here is the user manual to help you: http://h10032.www1.hp.com/ctg/Manual/c03099531.pdf

  Go through the Page 27, 83-87, the part number of HP for the cooling fan / heat sink (includes the thermal material replacement) is 665309-001.

  There's another piece on textbooks for her number: 665354-001, but I could not confirm through research engine search or shop online.

  I suggest that you go ahead with the order of the fan with the part number: 665309-001. The fan is delivered as a whole Assembly. You can get separated from you want to through online stores.

  Here are a few:

  http://m.eBay.com/ITM/HP-Pavilion-DV6-6000-dv7-6000-Fan-Heatsink-650797-001-641477-001-665309-001-/111086784282

  http://PartSurfer.HP.com/search.aspx?SearchText=665309-001

  http://www.Amazon.com/GP/AW/d/B00IWMO0TU?pc_redir=1405404997&robot_redir=1

  http://www.Amazon.com/GP/AW/d/B008H68ZI8?pc_redir=1405525908&robot_redir=1

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• "This action is only valid for products that are currently installed.

  A computer virus hit the machine so that the operating system must be reinstalled. In order to save the programs installed, I don't have a format and reapplied just windows + service pack. I saved the data user as shown in this link: http://pcworld.about.com/gi/dynamic/offsite.htm?site=http :// www.pcworld.com/howto/article/1, aid, 111652, pg, 4, 00.asp

  The office and programs are correct, but when I go to launch some programs (such as Excel, Word, WordPerfect), I get "this action is only valid for products that are current installed. I found a MS fix, but it doesn't install it stating that the level of the OS already contains the fix. I also found a pointer to move to the word 'Detect and repair' but Word does not start, so I can't have this option.

  I suspect I am missing some link between the old installation of windows and the new facility. I do not have the older Office CD so I can't reinstall. Did someone knows something I can check to try to get the Office to acknowledge that it is valid for this user. Betsy

  You are missing a lot of the associations. You need to reinstall your programs from the CD or the installable executables. I'm sorry that you do not have your Office CD-ROM, but you cannot reinstall Office without it. You can:

  1. try to contact Microsoft:
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  2. buy a current version of Microsoft Office to your shop online/brick & mortar favorite.

  3. download/install the suite free OpenOffice to http://www.openoffice.org . MS - MVP - Elephant Boy computers - don't panic!