Porque mi telefono is zip y no vuelve a encender

Hola quisiera long porque el telefono to zip a las 5 horas o 6 no each para nada, are para poder volver a encenderlo debo remove y put again the puesto Québec bateria no lights con el boton, cuando hago este procedure me fijo en the bateria if descargada pero esta no lo esta; todo lo contrario tiene toda knew carga, espero me help gracias.
Psdata: a fire ot alcatel 4012 y firefox os 1.1.0.0

Dry your battery and take it out for a few minutes and put back in place and load it up to full.

Try checking your power/battery options

_________________________________________________________________________________

We believe that the best way to solve this problem would be to reset your device.

Warning: Resetting your phone will remove all data stored on the device, including applications, data from the calendar, e-mail accounts and settings.

To reset the device, follow these instructions:

  1. Open the settings application.
  2. Press the button of device information.
  3. Press the button more than information.
  4. Press the Reset button.
  5. Press OK to continue or Cancel to cancel.

We hope that this problem fixed the problem you had. Please report to us if this helped!

Thank you!

Tags: Firefox OS

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