Portable drive device goes wrong

Alerts this disk device goes wrong on my laptop of HP 2000 and said that I have to back up my files or I won't lose them. Indicates the name of the drive is Hitachi HTS543232A7A384 SATA peripheral Disk Volume: C:. D:\  I contacted HP support and they said, it must be replaced.  I don't know much about computers, so I have a lot of questions.  Is this drive the 'hard' for my PC?  About how much how much it costs to get it repaired? It would be cheaper to get a new PC? (paid $300 for this PC) What would make the disc go bad after only a year and a half? It was the result of a virus? It hurt more than if I continue to use my PC t that I tried to use my Norton 360 to backup my files, but I don't know what I'm doing. Norton Save things like photos and emails or it records only the things that make the PC work?

Very good questions. Yes, it is commonly called the 'hard drive '. An exact replacement for your player is $ 43 on amazon.com:

http://www.Amazon.com/Travelstar-Z5K320-HTS543232A7A384-internal-drive/DP/B00555EG7S

For a few dollars more, you can get a larger capacity drive which is faster and improve performance. Let us know if you are interested by this.

This shows how to replace the drive.

http://www.YouTube.com/watch?v=Yxs3DgRExaU

Norton 360 tutorial:

http://www.YouTube.com/watch?v=QHVDg1dgksY

You choose what you want to backup. You did a restore DVD when the laptop is new? If this isn't the case, maybe you can always use HP Recovery in the program menu. This will be the easiest way for you to get the software on the new drive.

Hard drives are very delicate and mysterious and can go bad for no apparent reason, but it is an urban legend that a virus can make a record hard to spoil. That's why we need to save, save, save. Never trust of important data on a single hard drive.

If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

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