Portege A600-13D - webcam stopped working
Hello
I have a Netbook Toshiba Portege A600-13D old, I am very satisfied with it, but lately the WEBCAM does not work and I have no idea what to do. If I try to activate the camera, I have the answer:
The WEB camera could not been initialized
Systemcontrol is the message:
The camera could not been started, Code 10
If I look at the driver and try to update, the message is:
The optimal driver is already installed
Maybe someone has an idea of what I can do and how to proceed. Sorry my bad English!
Thanks in advance and best regards
gh_1929
Hello
Error code 10 means that the device could not start.
This may be related to driver problem (software), but also hardware problem.
Let's see if its a software issue: check that I recommend you to uninstall the software for a Chicony webcam first.
As far as I know, you should be able to uninstall the software in the control panel? programs & features.
In the case of the Chicony webcam software is not listed here, go to Device Manager and uninstall the webcam driver which you should find in imaging devices.
After the system restart, go to the page of the Toshiba UE driver and download Chicony webcam software to perform the new installation.
You will probably need to restart the laptop once more to make it work properly.
So lets hope that this accelerated procedure would solve your problem of course that if the problem is related to the problem of software.
Tags: Toshiba
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