Portege Z830-10F - WLAN stops working when USB3.0 port is in use
Hello
On my Portege Z830-10F wireless stops working when I plug in a device on the USB 3 port. The wireless connection back upwards as soon as I remove the device.
The problem occurs with any device I plug. I tested with disks external usb (usb 2 and usb 3), USB, a receiver wireless mouse and a printer/scanner.
This problem only occurs when something is connected to the USB 3 port. The USB 2 ports on the rear do not have the problem.
Port USB 3 itself works very well.
Running windows 8 pro:
* Wireless lan adapter: Qualcomm Atheros AR9200WB-1NG (version 10.0.0.75 driver)
* USB port 3: Renesas USB 3.0 eXtensible Host Controller - 0096 (version 6.2.9200.16420 driver)
I see that I ve got the latest drivers installed on the wireless LAN card and the usb host controller 3.
The problem arises as well on windows 7 and windows 8 pro. I used the wizard to upgrade Toshiba upgrade of windows 7 to windows 8.
This problem is present since I got this laptop. I ve already done a reinstall / recovery back to the original with windows configuration 7 but this doesn´t solve the problem.
Does anyone else have this problem?
Is there a way to fix this?
Thank you!
Hello
To be honest, it's the first time I read on this issue.
I have no idea how a device attached to the USB 3.0 port could affect the Wlan functionality.
I assume its hardware fault and cela must be verified by a certified maker Toshiba.
Tags: Toshiba
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