PowerEdge R410 new RAID boot issue

We have an R410 on which I'm trying to install a new RAID 6 with 4 new SAS drives. However, after the configuration of the RAID on the PERC 6 / i BIOS utility, I have the "OK" tab, and immediately, the LEDs blink amber on all readers. Utility, the new VD shows as offline and under the physical disks, all readers say FAILURE.

All four discs are brand new. I tried to configure the RAID with the PERC BIOS utility and the interface of the USC, but with the same exact results. Lights are green and seems good RAID settings are applied, how all four disks have flashing orange LED. Once booted to the Server 2008 r2 installation disk, Windows does not see the disks.

Any suggestions are greatly appreciated!

Hi Jeff,

Thanks for the update.  It can very well be a problem of compatibility of drive.  I'm not saying you cannot use non-certified Dell disks, because there are a lot of clients that do. It's just that we cannot tell you the expected behavior of Dell not certified, we are able to solve effectively because of communication problems with the controller.  Sometimes they work, sometimes they don't.  I've seen them work but with weird errors on the controller log.

You better bet to make sure that the controller in question is not faulty by entering a known well certified readers and test it by creating some temporary VD.

For updates of the platform, you can also try to configure your network via the menu of USC and make updates to the platform by hitting the source ftp.dell.com. Followed by the option of operating system deployment. If your lifecycle Controller (LCC) is updated, it should work well for system updates and operating system installs.

Let us know what you find, or how we can help.

Tags: Dell Servers

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