pre installation of software drivers/OSX

I am replacing a C410a all-in-one

with a HP 8620 on MAC OSX 10.10.1 (not listed down to the bottom)

I have not yet received the 8620

I was thinking of driver software pre-installation and nothing else than installing the software

any of you recommend it?

also;

Recently, I got nothing else that issues with a correct reinstallation of the C410a (I uninstalled and reinstalled according to the instructions from HP

Now I confused my MAC with this new facility?

everything worked very well until Yosenomite was released.

a call to Apple support has helped a bit but not completely

I refused to call HP support and pay them because I can never understand the technical support

in this case, it will be different because it will be a new product.

So I guess my question is, should I pre install anything? I'm sure the installation disc does NOT include the installation of OSX, and I'll have to download from the HP site. I also have Windows Vista, but have no problems with the initial installation on this OS

Thanks, Bob (eickides)

Robert Eick

Hello @eickides,

Welcome to the Forums of HP Support!

I would like to help you with your installation questions and problems you're having with your computer Mac OS X 10.10 today.

The HP Officejet Pro 8620 e-all-in-one printer that you'll be buying and using a computer Mac OS X 10.10 is now completely cared for and functional operating system. There is absolutely no reason why you can't go ahead and preinstall the device Drivers and software for this printer on your Mac to get everything prepared and ready for when you actually get your printer.

If you want to download your printer drivers, please click here and simply select the "download" button in the upper left corner of the page. You can complete the whole installation. However, at the end installation, you will be prompted to "Add" your printer to your folder of printing & scanning. Of course this is not possible until you actually have the printer, so just close that box. Once you get the printer and all up you can easily add in the Mac. If you have problems with who simply join the HP Support Forums of step by step quick assistance.

With regard to your HP Photosmart Premium Fax e-all-in-one printer on your Mac OS X 10.10 HP C410a doesn't have a comprehensive set of features and software download. Therefore, you rely solely on Apple updates to load this basic generic in driver package. In no case this generic Apple package will interfere with your HP Officejet 8620. Therefore, if you want assistance with loading C410a C410a on your Mac, please follow the steps below:

Step 1: Uninstall the drivers and software:

Please unplug your USB cable from your C410a before continuing.

To ensure that we have a nice clean slate to work with during the installation of the driver correctly for your C410a please click here and through the supplied instructions to uninstall. When the page opens, select the drop-down menu 'Mac OS X v10.6, OS X v10.7, OS X v10.8 and OS X v10.9' that the steps are identical for Mac OS X 10.10. Please run the two method: reset the printing system, and second method: uninstall the printer software.

Once the uninstall is complete, proceed to the next step.

Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

Step 3: Check the Apple updates:

  1. Please plug in your USB cable now.
  2. Select System Preferences
  3. Select software update
  4. Click update now
  5. Install your available updates
  6. Computer restart

Step 4: Add your printer:

1. click on the menu Apple and then click on System Preferences.

2. Select Print & Scan

3. check if the name of your printer appears in the list of Printers .

4. carry out the following operations, according to you whether or not the printer is listed:

  • If your printer is listed, remove and re-add the printer to check the communication with the Mac. Click on the name of your printer, click the sign minus (), then remove the printer. Once the printer is deleted, click the plus sign (), click Add a printer or a Scanner, click the name of your printer
  • If your printer is not listed, click the sign plus (), click Add a printer or a Scanner, click the name of your printer

5. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu.

6. click Add to add the printer to the list.

7. close Print & Scan

Now, try to print.

Please let me know if the information I have provided fixes your driver issues and if the steps I provided helped to reinstall your C410a. I look forward to hear from your part. happy new year!

Tags: HP Printers

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