Prelude crashes and is basically unusable.

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• Illustrator keeps crashing and is virtually unusable (Mac, Yosemite). Do I have to reinstall my CC 2015 Adobe educational software, and if so, how can I do this? Thank you.

  Illustrator keeps crashing and is virtually unusable (I'm on a Mac, Yosemite)...

  I read several forum other messages that address the same issue and the Council is mainly to "reinstall the software."

  However, I tried to do and it doesn't seem to be an option to reinstall when my account management. I also tried once again, the redemption code to reset, but it tells me that I am already logged under that number, so I'm stuck. Don't know what to do at this point, thank you.

  I found another thread that said changing the display processor instead of GPU and contributing to the issue that is. I would rather not reinstall the software at this time.

• I can install Windows 7 on another computer if that I got the full version crashed and is no longer usable?

  I installed Windows 7 Pro on a laptop and it crashed and is now unusable. Can I use the same Windows 7 Pro version complete w/media on another computer that works? Will it be a valid installation? I hate that I lost all the money I paid for it!
  Good new everyone?

  Thank you

  I installed Windows 7 Pro on a laptop and it crashed and is now unusable. Can I use the same Windows 7 Pro version complete w/media on another computer that works? Will it be a valid installation? I hate that I lost all the money I paid for it!
  Good new everyone?

  Thank you

  Yes, all you have to do is reactivate by phone:

  How to activate Windows 7 manually (activate by phone)
   
  1) click Start and in the search for box type: slui.exe 4
   
  (2) press the ENTER"" key.
   
  (3) select your "country" in the list.
   
  (4) choose the option "activate phone".
   
  (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
   
  (6) explain your problem clearly to the support person.
   
  http://support.Microsoft.com/kb/950929/en-us

• Finder crashing and causing repeatedly crashes on Macbook Pro

  I use a Macbook Pro retina 15 "and using OS X El Capitan, verion 10.11.5.

  After a recent transfer of photos from my iPhone to iPhoto, to close iPhoto, the icon Finder keeps 'jump' the top down and the same error repeatedly, showing in the dialog in the middle of the screen (it flashes until disappears, flashes up, disappears several times without end):

  

  It is not possible to click on one of the options in the dialog box. This caused other problems now. If I open all the Apps then they crash instantly, or open for about 10-15 seconds before crashing and flashing error up to 'preferences system closed unexpectedly' report etc. Non-Apple apps (for example MS Word/Powerpoint) survive longer opening. If I try to open system preferences or the System State and then they all have two crash as well. So basically, other than documents such as PDFs or pictures, everything I opened crashes a few seconds to open. I restarted the Mac - regular options still appear to stop down and restart by pressing the power button. I tried the tips on other forums, but the steps they describe require opening applications or programs that simply plant when I opened (e.g. try opening the Terminal).

  If I briefly to open an App and then reappear items on my desktop. If there is no apps temporarily only open then the contents of the Office disappears.

  Please read this message before doing anything.

  This procedure is a diagnostic test. It is unlikely to solve your problem. Don't be disappointed when you find that nothing has changed after you complete it.

  The test is intended to determine if the problem is caused by a third-party software that loads automatically at startup or logon, by a device, by a police conflict or corruption of system files or some system caches.

  Disconnect all devices wired except those required to test and remove all the expansion cards from secondary market, as appropriate. Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you usually connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  Test in safe mode. Same problem?

  After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of the test.

• Using WIN XP SP3 and OE 6 many crashes and freezes

  I use WIN XP SP3 Home edition and OE6.  I have three problems 1.  Very slow operation.  2. frequent crashes when you delete the email.  3. frequent freezes and shuts down completely.

  It makes it almost impossible to get anything done.  It takes most of the morning to read my mail.  Work with IE8 is the same slow, crashes, and freezes.

  You probably corrupted dbx files. Compact all folders first and see which helps. If this isn't the case, create a new identity.

  ********************

  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

  Compress your OE folders:
  http://www.insideoe.com/files/maintain.htm#compact

  **********************

  You may have a damaged identity especially if it's the default main identity. File | Identity | Add the new identity. Create a new one and try it. If all goes well, you can import your messages and address book from the old identity and delete it.

  Note: Do not use the main word in the name of the new identity.

  How to create and use identities in Outlook Express
  http://support.Microsoft.com/?kbid=209169

  An Outlook Express basic repair kit
  http://www.Microsoft.com/Windows/IE/community/columns/oerepair.mspx#ehh 
  *********************

  General precautions for Outlook Express

  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

  Information on the maximum size of the .dbx files that are used by Outlook Express:
  http://support.Microsoft.com/?kbid=903095

  After you're done, followed by compacting your folders manually while working * off * and do it often.

  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

• Am curious to know why XP Pro crashed and reinstall the will does not activate

  Have a system that ran XP Pro for a couple of years without problem. Software and license (product key) was purchased online, downloaded and burned to CD. Once installed, OS signals like SP3 XP Pro Version 2002. First installation and activation years was fine. Reinstalling/reactivating later a year later due to a failure of the drive was fine. System had presented a Genuine Advantage test and been patched now with no problems. Last week we had errors saying the OS was not authentic and we could be a victim of a counterfeit. System crashed and when restarting it gets to the login screen, but if the connection is attempted the desktop and in a minute or 2 the system restarts and goes in a loop of reboot, never load the new OS. Start in safe mode gets through the initial steps, but after the start of files loading the system restarts and loops. No configuration of the software/hardware/don't change in recent months and no unusual entry in case do not connect up to 2 days before the accident. No indication of hardware problem and no cases of virus or malware of MS Security Essentials. I tried repair OS, no help. Now have wiped the hard drive and tried to reinstall the operating system (computer, no change) and it will reinstall correctly by using the original product key, but will not activate. Reports as not a valid product key. Activation of the phone I tried and it will activate not there either; reports as invalid product. Considered we could have actually gotten pirated OS, but I'm puzzled why, if the software was fake, the system would work very well for if long including product activation earlier and passes test Genuine Advantage, then suddenly crash, cause errors 'potential infringement' and do not allow for reactivation. Thought at some point, the system has had virus/malware issue, but this does not explain why the relocation after the failure of the drive fails to activate. System critical to the needs of companies and has been replaced so no urgency to correct but I'm very curious to know what might happen. Comments or suggestions would be welcome. Thank you!!

  I checked the key used, and here's the information that my tool tells me about the key:
  (1) version of Windows XP Pro MSDN
  (2) is blocked Activation (reason: abuse)
  (3) no Validation blocked
  (4) shows no sign that it is a basic time license (TBL)
  (5) 31 attempts to activation
  (6) 17 total Activations
  (7) first activation on 2010-08-03
  (7) last Activation successful 13/04/2010
  (8) date of the first activation has been blocked 13/01/2011 (note: this is not necessarily the day, the block has been applied, just the first attempt of activation which is refused due to the block)

  It is d ' attribute of strangeness between this key and "information" which include the Genuine Advantage you said.

  First of all, it's a MSDN license which means that someone can not use the key unless you have an MSDN subscription.

  Then, the key is blocked but not blocked Activation Validation.  It's unusual because usually, if an MSDN key is proved have been hacked (sold outside it's allowed) would be blocked the key activation and Validation.

  In this particular case, it seems that the key has been blocked because of too many activations Activation (on computers with different hardware ID, which usually means different computers) in a short period of time.

  As for the key being a limited time license, which makes no sense.
  (1) I don't see that a MSDN key would be time limited.
  (2) if the key has been blocked due to it having expired, then the reason for the block would be expired are not abusing.
  (3) the key was first activated in March 2010 and the person you talked to said that the key expired a week (i.e. 2011) there. Limited time Licenses are generally used to try before you buy things and I don't know any license based on the time that a period of over one year (16 months to be exact).

  I am convinced that the person that you talked to was wrong that this key was a limited time license.

  My assessment of the information I have available suggests that the key was actually blocked in 2010 due to excessive activation in a short period of time.  I say this because, shows the history of activation:
  (1) first activation in 08/03/2010
  (2) last activation successful 13/04/2010
  (3) 17 total Activations

  This shows that the key has been used 17 times, on 16 different computers, in a little over a period of a month. This does not seem excessive. and strongly suggests that the key has been blocked for this reason, in April 2010. You just didn't notice the block until the end of 2011.

  However, even if the current issue was caused probably by a number excessive activations (which can be fixed by asking that the key be unlocked) the real problem comes from the fact that the key is a licensed MSDN.  The permits required that any key from an MSDN subscription (what to do with all the MSDN keys) can be used by the owner of the MSDN subscription. If you do not have the MSDN subscription that come from this key, you are not allowed to use this key.

  Thank you
  Darin

• I have 2 versions of windows vista running on my computer. One is before it crashed and it took all the RAM (Ram)

  I can't clean the discs because I can't load any programs because the memory has faded.  So I can not put a page of my computer desktop or download programs, I need to get my images that I have on the other program running.  I can't open one of these programs because I don't have the authorization even if I was always the user and administrator.  What I would do.  Can I add more memory Ram?  Can I remove the old stuff that I can't open anyway.  DLLs etc.  I downloaded vista 2pr, but it does not work.

  Hello

  Here is the information from your other question here about it:

  "I can't collect any information of my system information page."  When I connect I get redirected to a page that asks me what version of vista I want to open.  One is Microsoft vista and the other is windows vista.  The Microsoft is the only one that works. The other takes me a blank page. »

  "I have 2 versions of windows vista running on my computer. One is before it crashed and it took all the RAM (Ram).

  I suggest that you save your data and reinstall the operating system properly.

  There are several methods to reinstall Vista.

  See what methos works for you.

  There is no Windows Vista downloads available from Microsoft.

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  And if you do not score a manufacturer of recovery on your hard drive, you should be able to make your own recovery from her disks to reinstall the operating system.

  Go to programs > name of the manufacturer of your computer > then their system or recovery tools software topics for them, depending on how it is formulated.

  If you can't find any reference to it, contact the manufacturer for advice on how to make these recovery disks.

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon.

• BBM BBM crash and freezing constantly on the iPhone 5 s

  Hello

  I had BBM my my iphone (s) since the initial release. Unfortunately I have had problems with it since the beginning.

  The device information

  iPhone 5 s model #ME296C/A

  Version 8.1.3

  So basically this is what happens. I you are trying to open the app it will crash and send back you to the home screen. It will last about an hour. Then at some point it eventually you will allow in the app by pressing the double home button and selecting the application.

  Once your in, you have access to use the application as usual, as long as you don't close it. Two or three days more late your screwed and you run and you will have to start the process. A few times, if someone sends you a message that it will let you check in without freezing.

  This problem occurred on my old iPhone 4s, and seems to have followed me on the new device.

  Things, I tried to solve the problem:

  Remove and re-install app BBM

  Completely erase iPhone 5s and reinstall new applications as if it were a new phone (recommended by the genius at the apple store)

  Change the iPhone 5 and reinstall new applications

  No matter what I do the problem comes back.

  Please help me!

  Hello dlatiff,

  Based on the question you describe the best method to solve the issue is to contact us to perform troubleshooting.

  Follow these steps to create a support ticket and submit journals:

  1) go to http://ca.blackberry.com/en/support/BBMSupport.html
  (2) locate the need more help section is low to the right of the page
  (3) select contact us for further assistance
  (4) complete the electronic form, providing as much detail as possible as a involved and horodateurs PINES
  (5) click on submit to create support ticket

  Once the ticket has been submitted, you will receive an email with your ticket number. This ticket number then to present the daily news.

  To collect newspapers use the following KB:
  KB35080 - "how to present the papers of the BBM for Android, iPhone and Windows Phone" - www.blackberry.com/btsc/kb35080

  BBM to crash in order to help understand what might be originally also provide iOS crash logs. These can be sent by e-mail to [email protected] with the above mention the ticket number in the subject of the e-mail.
  http://www.chromium.org/developers/how-tos/retrieving-crash-reports-on-iOS

• The file ProductionPremium_cs5_ls7.7z is corrupted from the adobe download page, my portable hard drive crashed and I am trying to reinstall, and naturally, I can't talk to someone at Adobe, please help

  The file ProductionPremium_cs5_ls7.7z is corrupted from the adobe download page, my portable hard drive crashed and I am trying to reinstall, and naturally, I can't talk to someone at Adobe, please help

  Try a different download link

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a way to go to a page to download the Adobe programs if you do not have a disk or drive

  -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

  -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  When you ask a question you will need to provide some basic information

  -Forum quick start https://forums.adobe.com/docs/DOC-5601

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Using a full account of computer administrator with read/write permission?

• My computer crashed and I reinstall first elements 7, but it will not recognize my serial number there are two on the CD case please help

  My computer crashed and I reinstall first elements 7, but it will not recognize my serial number there are two on the CD case please help

  When you ask a question you will need to provide some basic information

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Lost information - response #1 in https://forums.adobe.com/thread/2008767

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761

• Frequent crashes and impossible to restore

  IPod has been crashing and restarting frequently (5 - 10 times per day) now with the new update, I get an error message and I see the same error message when you attempt to restore (error code 4013).

  Does anyone know all the potential solutions that do not require to pay me anything / send to Apple?

  Hi Cwatk003!

  I see that you get an error message on your iPod when you try to restore your iPod is reboot and crashing frequently.  I know it's important to have your iPod working properly, so I'm happy to help you.  Please fill all the troubleshooting steps in the following to see if you can fix this problem yourself.

  If you see an error when you update or restore your iPhone, iPad, or iPod

  If you see errors 9, 4005, 4013, 4014, when you restore your iOS device or

  Thank you for using communities of Apple Support.

  See you soon!

• My computer crashed and I restore my my hard drive recovered Thunderbird email, how do I restore my old emails (stored emails and accounts)?

  My computer crashed and I restore my my hard drive recovered Thunderbird email, how do I restore my old emails (stored emails and accounts)? I found 2 folders (a local sub) & another under roaming which appear to contain my email stuff. How in Thunderbird set up again to access my old emails/files? Also, I have three accounts/email configuration in my old email. Thank you!
  -Erwin

  Create a new profile and copy the one above him. See this article for instructions.
  http://KB.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it

  Your old profile is located under "roaming."
  For Thunderbird there is nothing that you need to restore from "local."

• My computer crashed and after reboot, I lost all my saved passwords. How can I recover it?

  I was looking on a saved password when suddenly my computer crashed and restarted. After reboot I couldn't see the saved passwords.
  As a test, I saved a password and this password is displayed in the list of saved passwords, but all the others are still missing.
  How can I retrieve my saved passwords?

  Thank you!

  If the file has no valid data then you may not use this file.

  You can try if there is an earlier copy of the logins.json file.

  • Right click: properties > Previous Versions
  • http://Windows.Microsoft.com/en-us/Windows7/previous-versions-of-files-frequently-asked-questions

• On my new laptop (Windows 8), Thunderbird is running very slowly, fails to show a lot of incoming emails and often becomes unusable.

  I have now two portable Windows 8, but I installed Thunderbird on one of them (an Acer). He gave continual problems. It is very slow recovery and deletion of messages; frequently, it crashes; and when I compare the Thunderbird inbox with my webmail Inbox, it is clear that a lot of incoming messages do not appear on Thunderbird. I tried uninstalling and reinstalling, but it made no difference. I had no problem on this machine with other programs and no problem with Thunderbird on Windows 7 machines.

  frequently, it crashes;

  It crashing or does not? That's a difference.

• I created a new profile to resolve a problem of crash, and now I can't get to my favorites.

  Create the new profile has solved my problem of crash and I copied files and folders from my old profile to my new but I still can't have my favorites. What I am doing wrong?

  You can also restore bookmarks from a JSON backup in the folder bookmarkbackups.

  • http://KB.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
  • https://support.Mozilla.org/KB/restore-bookmarks-from-backup-or-move-them