Premiere Pro crashes on startup

Similar Questions

• Premiere Pro crash at startup upward.

  Premiere Pro crash at startup upward. I ran the first without any problems before. so far I have uninstalled and reinstalled but it still does not work. That's what I see in the event viewer.

  Name of the failing application: Adobe first Pro.exe, version: 9.0.1.36, time stamp: 0x55acd8dd

  Name of the failed module: dvaui.dll, version: 9.0.1.36, time stamp: 0x55acb6a4

  Exception code: 0xc0000005

  Offset: 0x00000000001a0e38

  ID of the process failed: 0x1a10

  Start time of application vulnerabilities: 0x01d0e0d8b064c954

  The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2015\Adobe first Pro.exe CC

  Path of the failing module: C:\Program Files\Adobe\Adobe Premiere Pro 2015\dvaui.dll CC

  Report ID: f6fccbb7-4ccb-11e5-8574-b8ca3acd36fa

  After uninstallation and reinstallation of new, updated and start-up in clean boot mode creation still does not.

  However, after that uninstalling and reinstalling quicktime first started without any problems.

• Premiere Pro crashes at startup upward.

  Hello

  My first Pro CS6 crashes at startup upward. I used the program widely in the past without any problems on my current PC and my PC is in good health, so this seems to be a recent phenomenon. I added no plug-ins or anything that would cause the problem and I've tried a fresh install of my CS6 set that has not solved the problem.

  Any idea on how to get a log of crash can I submit for support or other ideas on how to solve this problem?

  Any help would be appreciated.

  Thank you

  Chris

  OK, so I had to manually update my GPU drivers as the system OEM update lenovo has not to do it, and it seems to be resolved now.

  Thanks for you advice.

• Premiere Pro crash at startup

  Hello

  I have problems to first Pro CC 2014 launch. I use OS x 10.10.2. Whenever I have try and run the program and open a project, it starts to load and then it crashes instantly. I'm not having problems with other programs CC. Note that I use GTX 970 x 2 SLI graphics cards. Any suggestions to solve this problem would be greatly appreciated. I tried uninstalling and reinstalling several times.

  have you tried affecting software rendering only?

• My Premiere Pro hangs at startup... It's very heavy, I need for College. Help!

  On my Adobe Premiere Pro crashes and States of startup window to close. I need for the work of the College. Help! BTW, I really wish that Adobe has a support team who does not direct you to the discussion forums. I need every bit of time I have to work on my homework, because of my work outside the school schedule. Sitting in front of a computer, you ask you through each forum, time consuming and sometimes does not. GRRRRR!

  What is your exact make and model graphics card (ATI or nVidia or?)

  What is your exact graphic adapter driver version?

  Did you go to the vendor's web site to search for a newer driver?

  For Windows, do NOT rely on Windows Update to have information about the current drivers

  -You must go directly to the vendor's web site and check the updates by yourself

  Autodetect Driver ATI http://support.amd.com/en-us/download/auto-detect-tool

  nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

  Double video problems

  Go to the Windows Control Panel and select hardware and sound, and then select Device Manager... In Device Manager, you click on the sign to the left of graphics cards... + and see if the 2 are listed

  IF SO, read below

  -http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html

  -http://forums.adobe.com/thread/1001579

  -Use the BIOS http://forums.adobe.com/thread/1019004?tstart=0

  -Why link http://forums.adobe.com/message/4685328

  -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

  -HP Fingerprint/password in conflict http://forums.adobe.com/thread/911575

• Premiere Pro crashes on launch of Lion 10.7.2

  After the update to Lion 10.7.2, Premiere Pro hangs at startup. I'm running Premiere Pro 5.5.1 and have a NVIDIA Geforce GTX 285 graphics card. I also have the console log that shows the crash.

  I have it.

  It is a plug-in called SMIAdobePremierePluginCS5.bundle. Been trying to google to see what it is, but can't find it. I think that maybe it's the Squeeze? Anyway, whatever it is, it caused the crash.

• Premiere Pro crashes when you start Mac OS 10.9.5

  Hello!

  I do video editing on the mac end 2009 with 2 x 2, 26 Ghz Xeon

  System: 10.9.5

  Was CS6, and everything was fine.

  One point, had to move to CC in another studio...

  Thought it wasn't a problem because I am in a CC text.

  But after I installed first Pro CC on my Mac, I had the very unpleasant surprise to discover that it crashes at startup,

  Displays this message:

  Adobe Premiere Pro could not find any compatible video conference module...

  (Yes, it's the French for: Adobe PP could find any compatible video player)

  Any ideas would be much appreciated!

  Denis van W.

  Hello

  Please go to the following location to move the Adobe folder on the desktop,

  User library > Application support >

  User library > preferences >

  Make sure that you are in the library user not in the library system.

  Access the hidden user library files. Mac OS 10.7 and later versions

  Please rename the Adobe folder in the documents to old.adobe

  Now try and launch.

  Hope that helps.

  Thank you

  Mohd Naseem.

• Premiere Pro crashes on insert or replace edit on 9.2

  Error message:

  

  Description

  The program Adobe first Pro.exe version 9.2.0.41 no longer interact with Windows and was closed. To see if there is more information about the problem, check the history of the problem in the control panel of the center of the Action.

  Process ID: 135 c

  Start time: 01d1dd4cc42368a9

  Time of termination: 4294967295

  Application path: C:\Program Files\Adobe\Adobe Premiere Pro 2015\Adobe first Pro.exe CC

  Report ID: b4f9f7cf-4945-11e6-82a4-5cb901f5a70a

  Faulting full name of the package:

  ID of the failed package-parent application:

  Have HP 2015,2 ZBook core 17 with 16gig Ram version. Randomly, when I try to edit, insert or overwrite, Adobe crashes. Then I edited the same project on a different computer with Adobe 2014, and nothing crashed. I recreated a new project on the original computer edit, import video clips, and it crashed again. Y at - it a bug? I work for a television station in an office more than an hour from the train station. Everything is done remotely. Crashing makes me miss the slot, and that is not acceptable. Need help, is there a better error log that would give you more information?

  Hi bncxlr,

  Yes, there is a bug with dragging clips in the timeline that are longer than the duration set between the points on the 9.2 version and exit. This happens a little when you drag in files longer, as pieces of music. You can remove brands before you drag In/Out or update to the current version, when you have everything ready from new projects.

  Hope that helps,
  Kevin

• Premiere Pro CRASH - always DNxHR Bug 2015.1

  After the last update PP 2015.1 was DNxHR in PP. But now I can't even start PP. It instantly crashes after that I have started with the following information.

  Problemsignatur:

  Problemereignisname: APPCRASH

  Anwendungsname: Adobe Premiere Pro.exe

  Anwendungsversion: 9.1.0.174

  Anwendungszeitstempel: 564dce25

  Fehlermodulname: DNxHR.dll

  Fehlermodulversion: 2.1.0.9

  Fehlermodulzeitstempel: 55352343

  Ausnahmecode: c000001d

  Ausnahmeoffset: 000000000000f4c9

  Betriebsystemversion: 6.1.7601.2.1.0.256.48

  Gebietsschema-ID: 1031

  Zusatzinformation 1: b14f

  Zusatzinformation 2: b14f0bb255ff1fda75b2218f14e23e1b

  Zusatzinformation 3: 1a8d

  Zusatzinformation 4: 1a8d695bd80513a1d5d2f39f3606178d

  System
  Teacher of Win7 64 bit

  AMD Phenom II X 4 965
  XFX AMD R9 380 (Crimson latest driver)

  16 GB DDR3-1333 RAM

  I had weeks of bug before with my old HD 5850 and I thought it was because old graphics card. Now, I've updated the R9 380 and re - install Win7. But ALWAYS the same bug. Come on Adobe, say anything, give us a fix now!

  I read another Thread in this Forum about the same bug, but no Support from Adobe responded. Its ridiculous. I can't use my paid im software. And the worst. This update was one month away, still no correction.

  Any1 has found a solution?

  Hi Matze Ed,

  For a fix, update for first Pro CC 2015 (9.2).

  Thank you

  Kevin

• Premiere Pro Crash CC

  Hello

  
  

  Whenever I try to open Premiere Pro on my Mac Pro I get the «sorry, a serious error has occurred which requires adobe premiere pro to stop...» "dialog box. Here are the details of the problem according to the accident report. IE pass 7 crashed. Does anyone know what all this means and how to fix it? Thank you.
  

  Thread 7 crashed:

  0 0x00007fff87afcc30 + 15 glGetString libGL.dylib

  1 com.adobe.DisplaySurface.framework 0x0000000112bc5bbf DS::OpenGLContext:OpenGLContext(NSView*,_int,_void*,_unsigned_int) + 95

  2 com.adobe.DisplaySurface.framework 0x0000000112bda383 DS::OpenGLSurface:Create(NSView*,_boost::shared_ptr<GF::Device>_const&) + 323

  3 com.adobe.DisplaySurface.framework 0x0000000112bda22e DS::SurfaceFactory:CreateOpenGLSurface(NSView*,_boost::shared_ptr<GF::Device>_const&) + 14

  4 com.adobe.DisplaySurface.framework 0x0000000112bbaa16 boost::detail:function:function_obj_invoker0 < boost::_bi:bind_t < ASL::InterfaceRef < DS::I Surface, DS::ISurface >, < DS::ISurface, DS::ISurface > ASL::InterfaceRef (*) (NSView *, boost::shared_ptr < GF::Device > const &), boost::_bi:list2 < boost::_bi: value < NSView * >, boost::_bi: value < < GF::Device > > > > boost::shared_ptr ASL::InterfaceRef < DS::ISurface, DS::ISurface > >: Invoke (boost::detail:function:function_buffer &) + 22

  5 com.adobe.DisplaySurface.framework 0x0000000112bddae9 DS::ProxySurface::CreateSurface() + 105

  6 com.adobe.DisplaySurface.framework 0x0000000112bdeb45 boost::detail:function:void_function_obj_invoker0 < boost::_bi:bind_t < ASL::InterfaceRef < DS::ISurface, DS::ISurface >, boost::_mfi:mf0 < ASL::InterfaceRef < DS::ISurface, DS::ISurface >, DS::ProxySurface >, boost::_bi:list1 < boost::_bi: value < ASL::InterfaceRef < DS::ProxySurface, DS::ISurface > > > > empty >: Invoke (boost :detail::function:function_buffer &) + 37

  7 com.adobe.dvacore.framework 0x000000010040d7fe dvacore::threads::(anonymous namespace): ThreadedWorkQueue:WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD_elayQueue>_const&,_boost::shared_ptr<dvacore::threads::Gate>_const&) + 318

  8 com.adobe.dvacore.framework 0x00000001003c485c boost::function0 < empty >: Operator() (const + 28)

  9 com.adobe.dvacore.framework 0x000000010040a6b4 dvacore::threads::(anonymous namespace): LaunchThread (const std::string & boost::function0 < void > const &, dvacore::threads:ThreadPriority, boost::function < Sub () > const &, boost::function < Sub () > const &) + 164

  10 com.adobe.boost_threads.framework 0x00000001002e356a thread_proxy + 186

  11 libsystem_pthread.dylib 0x00007fff9402505a _pthread_body + 131

  12 libsystem_pthread.dylib 0x00007fff94024fd7 _pthread_start + 176

  13 libsystem_pthread.dylib 0x00007fff940223ed thread_start + 13

  Hey,.

  I don't know if anyone cares, but on the off chance that someone finds it and find it useful here are how we solved the problem:

  Open a file empty of Premiere Pro and go to file > Project Settings > general, in the dialog box next to the switch to Renderer of Mercury Playback Engine acceleration GPU (OpenCL) to Mercury Playback Engine Software only. I hope it works for you.

• After the upgrade to CC2015 Premiere Pro crashes everytime on the launch

  After the upgrade to CC2015 Premiere Pro seems to be the only program that does not work. It crashes every time on the launch.

  I am running Windows 8.1 on a laptop Alienware15.

  I have 2 video cards: Intel HD 4600 Graphics and AMD Radeon R9 M390X

  I have games updated for both driver.

  I'm not under a second monitor and I tried to uninstall the program several times and reboot the computer and logging in and out of the creation of clouds.

  I do not know how to log an incident report, but I would love to help with this problem since I was starting school in two days and I need this problem as soon as POSSIBLE. I have checked the forums and have yet to see a solution that doesn't involve no Mac and second monitors.

  I had already tried the shift + alt method nothing helps.

  I had a discussion with Adobe online help. After they disabled my graphics card, the program of Premiere Pro worked again. I was told to get a different graphics card of their 'approved list' of the graphics card. When I refused this option they renamed some system32 file for a "solution" to this problem. From what I can tell, they renamed the 'OpenCL.dll' to 'oldOpenCL.dll '.

  It seems to work now. So, until further notice, this problem has been resolved.

• Adobe Premiere Pro Crash

  I recently downloaded Adobe Premiere Pro (latest edition) and every time I download a media file and try to play or add it to my video sequence 1 the program crashes and says "Adobe first Pro CC 2014 4.2 has stopped working." Someone at - it solutions to my problem? It will be much appreciated.

  Hi hafeezb16480172 tamarbartov ,.

  Please try this:

  Go to file > project settings > General and change the rendering engine video software of Mercury playback engine only. Click OK, and then select Remove previews.

  If this does not help, please provide details on the configuration of your system, including details of the graphics card.

  Thank you

  Regalo

• Premiere Pro Crash - Cineform AVI

  Hello

  I use Premiere Pro 2014.2 and I have a problem of crash.  It only crashes with projects that I imported the AVI files I have uncompressed using GoPro studio the cineform codec.  In these projects creation crashed shortly after reading.  I tried to reinstall the first that did not help.  Note that I have not problems to crash if I use MP4 files directly to the output of the camera.

  Grateful if someone could tell me what's wrong.

  Here is the crash error:

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: Adobe first Pro.exe

  Application version: 8.2.0.65

  Application timestamp: 5486db4a

  Fault Module name: ntdll.dll

  Fault Module version: 6.3.9600.17278

  Fault Module Timestamp: 53eebd22

  Exception code: c0000005

  Exception offset: 0000000000038299

  OS version: 6.3.9600.2.0.0.768.101

  Locale ID: 1033

  Additional information 1: 158c

  More information 2: 158c80aea7cf94ac76459cdff23c4c1d

  Additional information 3: 88ad

  Additional information 4: 88ad008462f4eeb30c9bd66127b04103

  Thank you

  Jeremy

  You can be hitting the same problem posted here: Re: Cineform and first 8.2 crashing......

  A collection of customers switching Renderer Software only solved the problem in his case.

• Adobe Premiere Pro Crash CC

  System

  --------------------------------------------------------------------------------

  Manufacturer Hewlett-Packard

  Model HP Pavilion dv6 Notebook PC

  Total amount of system memory 8.00 GB RAM

  64-bit operating system type

  Processor Intel Core i7-3610QM CPU @ 2.30 GHz

  Number of processor cores 8

  OS version

  --------------------------------------------------------------------------------

  Windows 7 Home Premium SP1

  Graphics

  --------------------------------------------------------------------------------

  View the card type Intel(r) HD Graphics 4000 (version 9.18.13.3523 driver) / nVidia GT 650 M (335.23 driver version, after accident start updating 337.50)

  1920 x 1080 resolution main monitor

  DirectX version DirectX 10

  Network

  --------------------------------------------------------------------------------

  Network adapter Realtek PCIe GBE Family Controller

  Broadcom 4313GN 1 x 1 adapter Wi - Fi 802.11b/g/n network adapter

  Premiere Pro Windows Journal

  --------------------------------------------------------------------------------

  Name of the failing application: Adobe first Pro.exe, version: 7.2.2.33, time stamp: 0x532c3999

  The failed module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24

  Exception code: 0xc0000374

  Offset: 0x00000000000c4102

  ID of the process failed: 0x4c8

  Start time of application vulnerabilities: 0x01cf63bb08698583

  The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe first Pro.exe

  The failed module path: C:\Windows\SYSTEM32\ntdll.dll

  Report ID: 80d6a886-cfae-11e3-a18d-a0b3cc46aee7

  --------------------------------------------------------------------------------

  Bucket of error, type 0

  Event name: APPCRASH

  Answer: No available

  Cabin ID: 0

  Signature of the problem:

  P1: Adobe Premiere Pro.exe

  P2: 7.2.2.33

  P3: 532this 3999

  P4: StackHash_8d32

  P5: 6.1.7601.18247

  P6: 521eaf24

  P7: c0000374

  P8: 00000000000c 4102

  P9:

  P10:

  Attached files:

  C:\Users\MV\AppData\Local\Temp\WERD1FE.tmp.WERInternalMetadata.XML

  These files are available here:

  C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe first P_4bdfc3fcb77f3a49c355ba877951ede689fe99cb_03a8df37

  Symbol of the analysis:

  Recheck for solution: 0

  Report ID: 1b054554-cfb3-11e3-96cb-a0b3cc46aee7

  State: 1

  --------------------------------------------------------------------------------

  < name of the provider = 'Error of Application' / >

  < qualifiers EventID = '0' > 1000 < / EventID >

  < niv.2 > < / level >

  < task > 100 < / task >

  < Keywords > 0 x 80000000000000 < / keywords >

  < TimeCreated SystemTime = "" 2014-04 - 29 T 14: 40:13.000000000Z "/ >"

  < EventRecordID > 12941 < / EventRecordID >

  Application of < channel > < / Channel >

  < computer > MV - NB < / computer >

  < security / >

  < / system >

  < EventData >

  < data > Adobe first Pro.exe < / data >

  < data > 7.2.2.33 < / data >

  < data > 532this 3999 < / data >

  ntdll.dll < data > < / data >

  < data > 6.1.7601.18247 < / data >

  < data > 521eaf24 < / data >

  c0000374 < data > < / data >

  < data > 00000000000c 4102 < / data >

  < data > 2394 < / data >

  < data > 01cf63b8adfad553 < / data >

  < data > C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe first Pro.exe < / data >

  C:\Windows\SYSTEM32\ntdll.dll < data > < / data >

  < data > 2ba83196-CFAC-11e3-a18d-a0b3cc46aee7 < / data >

  Plugins part 3

  --------------------------------------------------------------------------------

  Giant red universe - uninstalled

  Film

  Crash

  --------------------------------------------------------------------------------

  When I choose graphics nVidia only, the crash of the body at the start, when I try integrated, agency open but crash within minutes

  I already try to change Mercury Playback only software but keep the crash.

  Sorry for my bad English.

  I know this post is a little older, but maybe I can help someone else. Because I just had this problem! AND IT FIXED!

  This problem occurs when a file in system32 is broken or something like that

  After a lot of various other attempts, I replaced the file 'ntdll.dll' in 'C:\windows\system32 '.

  You can find this here filen: ntdll.dll download - DLL - files.com

  I wouldn't recommend to do in the first place. As a final option instead.

  I realized that it is actually older than the version I had and an update will probably replace him once again, but for now it works.

  And don't forget to make a backup of the old file, rename 'ntdll.dll - old' just

• Premiere Pro CS6 video startup problem

  I've just updated for Premiere Pro CS6. On one of my systems, it would not load because of the following error:

  Adobe Premiere Pro Startup Error:

  Adobe Premiere Pro can not start any capable video game unit. Please update your video display drivers and start over.

  Here are my PC specs (not this, but tough CS5.5 managed very well):

  Windows 7 Ultimate 64 bit

  Intel Core i7 870 2.93 GHz

  16 GB OF RAM

  NVIDIA GeForce 9800 GTX (296.10 driver version)

  Anyone else arises or has a solution?

  Nevermind that I fixed it. If anyone has the same error, simply run as administrator FTW.