Premiere Pro crashes when you start Mac OS 10.9.5

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• Illustrator CS5 crashes when you start Mac OS Yosemite

  Hello Adobe forum.

  For the last few days I tried to fix my Illustrtator CS5 app, but it hangs during startup.

  I got a new Mac Book Pro. I transferred all my files and I did a clean install of my Adobe CS5 Suite Design premium. (I made sure it was disabled on my first computer laptop too)

  All CS5 applications works except Illustrator. I also made sure to be updated on the CS5.0.2 patch, removed the Preferences folder, deleted the cache of police... uninstall - reinstall -... and yet once again, but no luck. Any help will be greatly appreciated. Also here is the error report.

  Kind regards

  Mike

  Process: Adobe Illustrator [624]

  Path: / Applications/Adobe Illustrator CS5/Adobe Illustrator Illustrator.app/Contents/MacOS/Adobe

  ID: com.adobe.illustrator

  Version: 399 (15.0.2)

  Code type: X 86 (native)

  Parent process:? [1]

  Responsible for: Adobe Illustrator [624]

  Date/time: 2014-12-02 00:38:44.789-0500

  OS version: Mac OS X 10.10.1 (B 14, 25)

  Report Version: 11

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_BREAKPOINT (SIGTRAP)

  Exception codes: 0 x 0000000000000002, 0 x 0000000000000000

  Request for clarification:

  Reason for termination due to an untrapped exception "NSInvalidArgumentException" app: "launch path is not accessible.

  Specific application Backtrace 1:

  CoreFoundation 0 0x90e9b343 __raiseError + 195

  1 libobjc. A.dylib 0x9a939a2a objc_exception_throw + 276

  2 CoreFoundation 0x90e9b25d + [print raise: format:] + 141

  3 Foundation 0x940c478b-[NSConcreteTask launchWithDictionary:] + 642

  4 Foundation 0x940c3d58 + [NSTask launchedTaskWithLaunchPath:arguments:] + 258

  5 ExtensisFontManagementAICS5 0x194fbf95 _Z19FindAndLaunchFMCorePSs + 651

  6 ExtensisFontManagementAICS5 0x194fbaab _ZN9EPILoader17GetSharedInstanceEv + 247

  ExtensisFontManagementAICS5 7 0x194ae38c _Z13StartupPluginP18SPInterfaceMessage + 244

  8 ExtensisFontManagementAICS5 0x194ae8b3 _Z4MainPcS_Pv + 177

  9 adobe Illustrator 0x006e8632 _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3769602

  10 adobe Illustrator 0x006e4797 _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3753575

  11 adobe Illustrator 0x006ec45a _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3785514

  12 adobe Illustrator 0x006ec51a _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3785706

  13 adobe Illustrator 0x001c02cc _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1716656

  14 adobe Illustrator 0x006ecf6f _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3788351

  15 adobe Illustrator 0x006e6827 _Z19AWS_CUI_RevertAlertP15OpaqueWindowPtrRN5adobe3aws3gen6StringItEES6_ + 3761911

  16 adobe Illustrator 0x001be936 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1710106

  17 adobe Illustrator 0x001c01a3 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1716359

  18 adobe Illustrator 0x00113d3a _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 1010718

  19 adobe Illustrator 0 x 00050768 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 210508

  20 adobe Illustrator 0x000513f6 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 213722

  21 adobe Illustrator 0x00050b6e _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 211538

  22 adobe Illustrator 0 x 00113001 4QAttributeListEPS3_PNS2_8QProjectEl + 1007333 _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1

  23 adobe Illustrator 0x000d424a _Z26AWS_CUI_GetVersionCommentsP15OpaqueWindowPtrRN5adobe1q9QDocumentERNS2_7QStringERNS2_1 4QAttributeListEPS3_PNS2_8QProjectEl + 749870

  24 adobe Illustrator 00003436 Adobe Illustrator + 9270 0 x

  Thread 0 crashed: Dispatch queue: com.apple.main - wire

  0 com.apple.CoreFoundation 0x90e9bcd7 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7

  1 com.apple.CoreFoundation 0x90e9b659 __raiseError + 985

  libobjc 2. A.dylib 0x9a939a2a objc_exception_throw + 276

  3 com.apple.Foundation 0x940c5a0f-[NSConcreteTask launchWithDictionary:] + 5382

  com.apple.Foundation 4 0x940c3d58 + [NSTask launchedTaskWithLaunchPath:arguments:] + 258

  5 com.extensis.AutoActivationPlugin.AI15 0x194fbf95 FindAndLaunchFMCore(std::string*) + 651

  6 com.extensis.AutoActivationPlugin.AI15 0x194fbaab EPILoader::GetSharedInstance() + 247

  7 com.extensis.AutoActivationPlugin.AI15 0x194ae38c StartupPlugin(SPInterfaceMessage*) + 244

  8 0x194ae8b3 hand com.extensis.AutoActivationPlugin.AI15 (char *, char *, void *) + 177

  9 com.adobe.illustrator 0x006e8632 AWS_CUI_RevertAlert (OpaqueWindowPtr *, adobe::aws:gen:String < unsigned short > & adobe::aws:gen:String < unsigned short > &) + 3769602

  10 com.adobe.illustrator 0x006e4797 AWS_CUI_RevertAlert (OpaqueWindowPtr *, adobe::aws:gen:String < unsigned short > & adobe::aws:gen:String < unsigned short > &) + 3753575

  11 com.adobe.illustrator 0x006ec45a AWS_CUI_RevertAlert (OpaqueWindowPtr *, adobe::aws:gen:String < unsigned short > & adobe::aws:gen:String < unsigned short > &) + 3785514

  12 com.adobe.illustrator 0x006ec51a AWS_CUI_RevertAlert (OpaqueWindowPtr *, adobe::aws:gen:String < unsigned short > & adobe::aws:gen:String < unsigned short > &) + 3785706

  13 com.adobe.illustrator 0x001c02cc AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 1716656

  14 com.adobe.illustrator 0x006ecf6f AWS_CUI_RevertAlert (OpaqueWindowPtr *, adobe::aws:gen:String < unsigned short > & adobe::aws:gen:String < unsigned short > &) + 3788351

  15 com.adobe.illustrator 0x006e6827 AWS_CUI_RevertAlert (OpaqueWindowPtr *, adobe::aws:gen:String < unsigned short > & adobe::aws:gen:String < unsigned short > &) + 3761911

  16 com.adobe.illustrator 0x001be936 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 1710106

  17 com.adobe.illustrator 0x001c01a3 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 1716359

  18 com.adobe.illustrator 0x00113d3a AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 1010718

  19 com.adobe.illustrator 0 x 00050768 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 210508

  20 com.adobe.illustrator 0x000513f6 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 213722

  21 com.adobe.illustrator 0x00050b6e AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 211538

  22 com.adobe.illustrator 0 x 00113001 AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 1007333

  23 com.adobe.illustrator 0x000d424a AWS_CUI_GetVersionComments (OpaqueWindowPtr *, adobe::q:QDocument, adobe::q:QString, adobe::q:QAttributeList & &, adobe::q:QDocument *, adobe::q:QProject *, long) + 749870

  24 com.adobe.illustrator 00003436 x 0 0 x 1000 + 9270

  That's what I would have recommended. Have you tried to update the plugin Extensis. In my view, that there is a new for Yosemite.

• First Pro crashes after you quit - Mac OSX Lion

  Greetings,

  Symptoms:

  I have a behavior coherent crash after quiting Premiere Pro (version 5.5.1 and 5.5.2). The complexity of the project does not seem to matter, and once it crashes, I get the prompt indicating that the application has encountered a serious error and will try to save the project. I then get the usual prompt to send to apple crash report, followed by the crash adobe report a few minutes later (must be why I see "dynamiclinkmanager" at the top for a bit after PP crashes).

  If I reopen it PP, I am prompted with a dialog box asking if I want to the last open project. If I say yes, I'm back in a crash before any active load (unexpected serious error and the will of the app must close) followed by accident yet for apple and adobe reports. Basically, I have a chance to do a project and it spoil when the application is closed.

  I am using an installation from a DVD, but had also tried the web version. I was able to create a project to couple with the web version (trial) and then when I got the DVD, I believe that I used for the update/authenticate, etc. - maybe it's where things went south (everyone is a similar trend?).  I don't think that too many mix the contents with the installation of web, DVD so the steps around how I mixed the two sources is somewhat blurred.

  For reference, I am pasting the online crash report. To reproduce, I just had to open PP, click on no when asked to open the last project of unexpectedly, and then just quit and got the crash. I didn't do anything other that accept the default values for the project in order to try to hit command-Q.

  If I can give you more information to help a repro, please let me know.

  Any help is appreciated and thanks in advance.

  Todd

  < < start crash report > >

  Process: Adobe Premiere Pro CS5.5 [280]

  Path: / Volumes/VOLUME / * / Adobe Premiere Pro CS5.5.app/Contents/MacOS/Adobe Premiere Pro CS5.5

  ID: com.adobe.AdobePremierePro

  Version: 5.5.2 (5.5.2)

  Code type: X 86-64 (Native)

  Parent process: launchd [126]

  Time/date: 2011-12-08 21:42:17.998-0800

  OS version: Mac OS X 10.7.2 (11 C 74)

  Report Version: 9

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_CRASH (SIGABRT)

  Exception codes: 0 x 0000000000000000, 0 x 0000000000000000

  Request for clarification:

  objc [280]: garbage collection is OFF

  terminate called without exception active

  Abort() called

  Post edited by: Jeff Bellune.  Edited for brevity.

  Perhaps due to some of your other installed?

  Given that I started this thread, I had very recently PP5.5.0 working on Lion, even w / my ATI card and it turns quite stable. I need to test more but given that the PP is the only 3rd party something on this installation of the OS and it is inconvenient to change the startup discs when I want to use other applications.

  I ended up doing dmg at each point of restoration during debugging, i.e. after the new installation of OS, then after installation, PP, etc..

  It's a bit easier to go back to the last known good state, if I got in trouble.

  I can also test updates to Adobe, but w / stability given, I (fingers crossed) not sure I want to update something that is not broken. Same w / disk images to speed things up, I'd rather be in the mix. I'll eventually do this, but right now, I enjoy being able to use PP.

  Hope that helps, I'd back things until it works, or bring up the place, make images along the way and see where things break. I'm not sure how invasive is a facility (e.g. it is really all the reversible effects) and without a new installation of the operating system as starting point reliable, I am sometimes wary of some persistent pref/dependence silently screwing things up (for example after uninstall/reinstall, same behaviour). It is a PITA, but so is the major downtime.

  Let me know if I can give you any other details/info.

  BTW, I have not mixed AE w / PP installation, but I intend to. Other major software I want to have on this installation of the OS are Digital Performer, but that will have to be on another image.

  see you soon,

  Todd

• Premiere Pro freezes when you import MTS media

  Hello everyone, I have a problem with my Premiere Pro when you import MTS media.

  Last week, I had no problem with this situation. The files are very large, 4 hours of images and about 20 GB, no problem with the import and export, not even an offset when editing.

  But for the past 4 days, I had this problem with the same videos, I try to import their dragging and everything but my guard freezing program and then crashing, I can't with other video formats, just the Multilateral trading system, I work with. I read a bunch of solutions, but they do not work for me. I tried to uninstall and install the first, but nothing. I think it had to do with the last Adobe cloud update, but I'm not sure.

  IM using Windows 10, but as I said before, this has not happened before. I don't know what to do, I hope someone can help me, please.

  Thank you all for the help, you are kind enough to help me.

  I contacted Adobe support and they told me it was a problem with the update, and it would be fixed by the following.

  What I did to just reinstall the previous version. The MTS files worked smoothly, do not freeze import.

  I appreciate your help and the time you took to answer my question.

  Thank you for everything.

• MacBook Pro crashes when you browse YouTube on Safari.

  I have a MacBook Pro with the retina display 2015. I used it for 3 months and it crashes when I browse on Safari YouTube. Anyone know the reason? Thank you.

  May be due to a Safari extension or third party plug-ins.

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• Memory leak / your system is out of memory in Premiere Pro, TEA when you add timecode filter

  Hello

  I have leaks memory when exporting with Adobe media encoder. Everything has been export perfectly until I've added a timecode filter on the clips.  I see that others have various problems with export of clips with light effects. Has anyone experienced this problem with the timecode filter / solutions?

  My system specs

  Yosemite 10.10.5 OSX

  iMac, retina 5 k, 4 GHz Intel core! 7

  32 GB memory

  AMD Radeon, R9 M295x 4096

  Adobe CC 2015 - installed 2 weeks ago

  * Yes, I filed a bug report *.

  

  

  This problem has been fixed in Premiere Pro 9.2

  Thank you

  Regalo

• First pro crashes when you move existing ties around chronology

  I get constant crashes when I move clips on my calendar. I can move them and I can rub through. I can double click on it and do all the rest. But if I click and make it crashes without fail.

  I use PPro CC2014 last updated on a MacPro 6.1

  6-core Intel Xeon E5

  Memory: 16 GB

  AMD over-pants D500

  Hi Derek,.

  You have the app installed "Pushbullet" Google Chrome? If so, remove it.

  Thank you

  Kevin

  NOTE: If your question is crashing or freezing when you drag the clips to the timeline, then see this KB doc: first Pro CC 2015 freezes when you drag a clip to the timeline

• EliteBook 2740 recharge does not and HP product Assistant crashes when you start the battery check

  I just buy an elitebook 2740.  When I hover over the battery and plug icon in the taskbar, it says do not charge battery.  I tried to uninstall the ACPI compatible driver in the Device Manager and scan for new hardware to reinstall it, and it worked the first time.  But now it does nothing.  When I open produced tune, I get an error message and the program crashes when starting the battery check.

  Yes, I downloaded and installed the BIOS and chipset drivers and followed by the shutdown sequence.  It's the job niow.  I called Technical Support and learned that the battery does not load when it reaches a certain percentile because the computer recognizes it has a good charge.  When it is less than 95% fresh or so, it will load.  Mine does not work correctly.  Appreciate your help, I wasn't aware of this design feature before now.  Overall it was a good exercise.

• Windows media player crashes when you start cd play

  When I insert a CD in windows media player, screen freezes when cd starts playing and the sound is chopy.

  Hi RonnieDean,

  1. Did you the latest changes on the computer?
  2. Are you experiencing a similar problem with a CD you are trying to play using Windows media player?
  3. You have security software installed on the computer?

  Method 1

  See the link below and run the fixit tool available, check if it helps.

  Solve the problems of Windows Media Player video and other media or library

  http://support.Microsoft.com/mats/windows_media_player_diagnostic/

  Method 2

  If the previous step fails, then it is possible that some third-party programs installed on the computer is causing the problem.

  I suggest that you configure the computer in a clean boot state and check if it helps.

  To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See section to learn more about how to clean boot.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  1. Click Start , and then click run.
  2. Type msconfig , and then click OK.
     The System Configuration utility dialog box appears.
  3. Click the general tab, click Normal Startup - load all device drivers and services , and then click OK.
  4. When you are prompted, click restart to restart the computer.

• First cc 2014 pro crashes when you drag media

  I know this has been asked several times, but none of the solutions seem to work for me.

  On a new iMac 3.4 GHz Intel Core i5, 8 GB of RAM

  NVIDIA GeForce GTX 775M 2048MB

  OS X 10.9.4

  All software developed to date.

  When you drag even a picture of the source monitor, program crashes instantly.

  Extremely frustrating, need to work now...

  Thanks in advance for any thoughts

  David

  All resolved.

  There was an update of software not yet completely installed.

• Intel Graphics Driver crashes when you start Photoshop CS6 on Vaio SVF15319SNB

  I bought a Sony Vaio SVF15319SNB and it asked me to upgrade to 8.1 Windows for free.

  After this update, I've updated all the drivers required Sony Vaio update and after you have installed Adobe Creative Suite 6 to use this product.

  Unfortunately, this is where the problem started. Not only runs Photoshop CS6 extremely slow and lag on my machine (which has a decent configuration and 4 GB of ram to work properly), but almost every time I boot up Photoshop, my driver intel graphics crashes and I get a message saying "Intel Graphics Driver for Windows 8 (R) stopped working and have been recovered" or something like that. This post, my Photoshop has erradicaly. When I do get this message, Photoshop works very well except be lag, so I guess that which directly has something to do with the compatibility of the Intel with Photoshop graphics driver.

  I tried the Intel graphics driver update but discovered that even if an update is available on the Intel website, Sony has still not launched a support for Vaio version.

  When I was going through the Event Viewer logs, I found that there are two or three events (warnings) that are generated by the system which seems scary as ideally a new machine should not generate too many warnings.

  Any help on this would be appreciated.

  Dhaine

  In the meantime a solution from Sony or other members, I could do some troubleshooting and find the solution to this weird problem on my own.

  Weird that no one else has raised a similar question!

  When playing online, I found that it is a typical problem with Photoshop CS6 in machines having 2 graphics cards (1 built-in to the motherboard, 1 adapter dedicated graphics - nvidia in my case). The default configuration for machines with double adapter is to automatically select the best card for an application.

  When Photoshop CS6 is trying to load, it tries to select the graphics card tailored to this effect by running sniffer_gpu.exe. It is this module crahses and in turn is also crushing Intel graphics driver. Due to this accident, Photoshop freezes when opening any file (regardless of the size of the file or its format).

  Solution that has been open you view the settings of the adapter and the whole Photoshop CS6 and sniffer_gpu.exe for photoshop to use a graphic adapter special at all times - I have updated my nvidia card. That isn't it - crahses more or freezes and all is well!

  I hope this helps other troubled users also!

• First Pro crashes when I start, does not even... Help!

  It was working fine, now when I click on it to start the program, it starts to load and crashes.  Tried to reinstall and restart the computer... don't know what to do next. Project is due!

  I got it.  You must go into the preferences and value first to be friendly Windows 8.

• Fallout 3 crashes when you start a new game on my laptop.

  OK so I have a HP G62 laptop with all the default material, i3 processor 4 GB RAM and 320 hard drive. I recently bought fallout 3 because I played at the home of a friend and really liked. Unfortunately I have windows 7 and it is not compatible with fallout 3. I contacted Bethesda and all I got was basically try compatibility mode and if this does not work then you are out of luck. I traveled form after form and nothing don't suggested someone worked. My question is that when I open the game I click New game and after selecting the Yes it option loads for a bit then crashes and I get a window saying that Fallout 3 has stopped working, please wait while windows looking for a solution, and then it does nothing. I tried everything I found, and literally nothing has worked. I need a solution to this please. I'm sure that something must be able to fix it. Also if you have a solution please explain in detail how it do I can save me from my ever growing headache. Thank you.

  -------------------

• Computer crashes when you start Borderlands 2

  I recently bought Borderlands 2, and when I get to the start screen and press play the screen goes black as if it were loading the game and then freezes for 10-15 seconds, then it automatically restarts my computer, I read around the search for a solution, and some people say it could be my bios, but I don't know how to download the latest version of the bios I would help because apparently it could harm my computer if I'm doing it wrong.
  I use a computer Hp Pavilian h8-1210

  Nevermind, I updated my bios and it fixed it

• First pro crashes when you use the external HARD disk

  When im opening project with clips from external drive it freezes after "locating media", does not even see the window media liaison. I can't use this project more.

  Win10

  ASUS ROG g510

  I7

  GTX860

  16 GB of Ram

  Samusng 256SSD

  Corrsair 480SSD

  + usb 3.0 external hard

  Finaly! If you stuck after tracking media, during your drive are disconnected from the computer and your project contains media from him - just press "ESCAPE"!