Adobe Premiere Pro Crash CC
System
--------------------------------------------------------------------------------
Manufacturer Hewlett-Packard
Model HP Pavilion dv6 Notebook PC
Total amount of system memory 8.00 GB RAM
64-bit operating system type
Processor Intel Core i7-3610QM CPU @ 2.30 GHz
Number of processor cores 8
OS version
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Windows 7 Home Premium SP1
Graphics
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View the card type Intel(r) HD Graphics 4000 (version 9.18.13.3523 driver) / nVidia GT 650 M (335.23 driver version, after accident start updating 337.50)
1920 x 1080 resolution main monitor
DirectX version DirectX 10
Network
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Network adapter Realtek PCIe GBE Family Controller
Broadcom 4313GN 1 x 1 adapter Wi - Fi 802.11b/g/n network adapter
Premiere Pro Windows Journal
--------------------------------------------------------------------------------
Name of the failing application: Adobe first Pro.exe, version: 7.2.2.33, time stamp: 0x532c3999
The failed module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Offset: 0x00000000000c4102
ID of the process failed: 0x4c8
Start time of application vulnerabilities: 0x01cf63bb08698583
The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe first Pro.exe
The failed module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 80d6a886-cfae-11e3-a18d-a0b3cc46aee7
--------------------------------------------------------------------------------
Bucket of error, type 0
Event name: APPCRASH
Answer: No available
Cabin ID: 0
Signature of the problem:
P1: Adobe Premiere Pro.exe
P2: 7.2.2.33
P3: 532this 3999
P4: StackHash_8d32
P5: 6.1.7601.18247
P6: 521eaf24
P7: c0000374
P8: 00000000000c 4102
P9:
P10:
Attached files:
C:\Users\MV\AppData\Local\Temp\WERD1FE.tmp.WERInternalMetadata.XML
These files are available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe first P_4bdfc3fcb77f3a49c355ba877951ede689fe99cb_03a8df37
Symbol of the analysis:
Recheck for solution: 0
Report ID: 1b054554-cfb3-11e3-96cb-a0b3cc46aee7
State: 1
--------------------------------------------------------------------------------
< name of the provider = 'Error of Application' / >
< qualifiers EventID = '0' > 1000 < / EventID >
< niv.2 > < / level >
< task > 100 < / task >
< Keywords > 0 x 80000000000000 < / keywords >
< TimeCreated SystemTime = "" 2014-04 - 29 T 14: 40:13.000000000Z "/ >"
< EventRecordID > 12941 < / EventRecordID >
Application of < channel > < / Channel >
< computer > MV - NB < / computer >
< security / >
< / system >
< EventData >
< data > Adobe first Pro.exe < / data >
< data > 7.2.2.33 < / data >
< data > 532this 3999 < / data >
ntdll.dll < data > < / data >
< data > 6.1.7601.18247 < / data >
< data > 521eaf24 < / data >
c0000374 < data > < / data >
< data > 00000000000c 4102 < / data >
< data > 2394 < / data >
< data > 01cf63b8adfad553 < / data >
< data > C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe first Pro.exe < / data >
C:\Windows\SYSTEM32\ntdll.dll < data > < / data >
< data > 2ba83196-CFAC-11e3-a18d-a0b3cc46aee7 < / data >
Plugins part 3
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Giant red universe - uninstalled
Film
Crash
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When I choose graphics nVidia only, the crash of the body at the start, when I try integrated, agency open but crash within minutes
I already try to change Mercury Playback only software but keep the crash.
Sorry for my bad English.
I know this post is a little older, but maybe I can help someone else. Because I just had this problem! AND IT FIXED!
This problem occurs when a file in system32 is broken or something like that
After a lot of various other attempts, I replaced the file 'ntdll.dll' in 'C:\windows\system32 '.
You can find this here filen: ntdll.dll download - DLL - files.com
I wouldn't recommend to do in the first place. As a final option instead.
I realized that it is actually older than the version I had and an update will probably replace him once again, but for now it works.
And don't forget to make a backup of the old file, rename 'ntdll.dll - old' just
Tags: Premiere
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Hi hafeezb16480172 tamarbartov ,.
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Error message:
Description
The program Adobe first Pro.exe version 9.2.0.41 no longer interact with Windows and was closed. To see if there is more information about the problem, check the history of the problem in the control panel of the center of the Action.
Process ID: 135 c
Start time: 01d1dd4cc42368a9
Time of termination: 4294967295
Application path: C:\Program Files\Adobe\Adobe Premiere Pro 2015\Adobe first Pro.exe CC
Report ID: b4f9f7cf-4945-11e6-82a4-5cb901f5a70a
Faulting full name of the package:
ID of the failed package-parent application:
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Thread 7 crashed:
0 0x00007fff87afcc30 + 15 glGetString libGL.dylib
1 com.adobe.DisplaySurface.framework 0x0000000112bc5bbf DS::OpenGLContext:OpenGLContext(NSView*,_int,_void*,_unsigned_int) + 95
2 com.adobe.DisplaySurface.framework 0x0000000112bda383 DS::OpenGLSurface:Create(NSView*,_boost::shared_ptr<GF::Device>_const&) + 323
3 com.adobe.DisplaySurface.framework 0x0000000112bda22e DS::SurfaceFactory:CreateOpenGLSurface(NSView*,_boost::shared_ptr<GF::Device>_const&) + 14
4 com.adobe.DisplaySurface.framework 0x0000000112bbaa16 boost::detail:function:function_obj_invoker0 < boost::_bi:bind_t < ASL::InterfaceRef < DS::I Surface, DS::ISurface >, < DS::ISurface, DS::ISurface > ASL::InterfaceRef (*) (NSView *, boost::shared_ptr < GF::Device > const &), boost::_bi:list2 < boost::_bi: value < NSView * >, boost::_bi: value < < GF::Device > > > > boost::shared_ptr ASL::InterfaceRef < DS::ISurface, DS::ISurface > >: Invoke (boost::detail:function:function_buffer &) + 22
5 com.adobe.DisplaySurface.framework 0x0000000112bddae9 DS::ProxySurface::CreateSurface() + 105
6 com.adobe.DisplaySurface.framework 0x0000000112bdeb45 boost::detail:function:void_function_obj_invoker0 < boost::_bi:bind_t < ASL::InterfaceRef < DS::ISurface, DS::ISurface >, boost::_mfi:mf0 < ASL::InterfaceRef < DS::ISurface, DS::ISurface >, DS::ProxySurface >, boost::_bi:list1 < boost::_bi: value < ASL::InterfaceRef < DS::ProxySurface, DS::ISurface > > > > empty >: Invoke (boost :detail::function:function_buffer &) + 37
7 com.adobe.dvacore.framework 0x000000010040d7fe dvacore::threads::(anonymous namespace): ThreadedWorkQueue:WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD_elayQueue>_const&,_boost::shared_ptr<dvacore::threads::Gate>_const&) + 318
8 com.adobe.dvacore.framework 0x00000001003c485c boost::function0 < empty >: Operator() (const + 28)
9 com.adobe.dvacore.framework 0x000000010040a6b4 dvacore::threads::(anonymous namespace): LaunchThread (const std::string & boost::function0 < void > const &, dvacore::threads:ThreadPriority, boost::function < Sub () > const &, boost::function < Sub () > const &) + 164
10 com.adobe.boost_threads.framework 0x00000001002e356a thread_proxy + 186
11 libsystem_pthread.dylib 0x00007fff9402505a _pthread_body + 131
12 libsystem_pthread.dylib 0x00007fff94024fd7 _pthread_start + 176
13 libsystem_pthread.dylib 0x00007fff940223ed thread_start + 13
Hey,.
I don't know if anyone cares, but on the off chance that someone finds it and find it useful here are how we solved the problem:
Open a file empty of Premiere Pro and go to file > Project Settings > general, in the dialog box next to the switch to Renderer of Mercury Playback Engine acceleration GPU (OpenCL) to Mercury Playback Engine Software only. I hope it works for you.
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Name of the failing application: Adobe first Pro.exe, version: 9.0.1.36, time stamp: 0x55acd8dd
Name of the failed module: dvaui.dll, version: 9.0.1.36, time stamp: 0x55acb6a4
Exception code: 0xc0000005
Offset: 0x00000000001a0e38
ID of the process failed: 0x1a10
Start time of application vulnerabilities: 0x01d0e0d8b064c954
The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2015\Adobe first Pro.exe CC
Path of the failing module: C:\Program Files\Adobe\Adobe Premiere Pro 2015\dvaui.dll CC
Report ID: f6fccbb7-4ccb-11e5-8574-b8ca3acd36fa
After uninstallation and reinstallation of new, updated and start-up in clean boot mode creation still does not.
However, after that uninstalling and reinstalling quicktime first started without any problems.
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Please see:
- Adobe first Pro CC crashing on the difficulty of starting - YouTube
- https://forums.Adobe.com/thread/1238178
Hope this helps you.
Concerning
Stéphane
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So I had [already] CS5 on my computer. I wanted to move to the new first Pro CC. So, until I did research on the passage, I just uninstall old Adobe all files my computer to ask a table open for my new download [first Pro CC].
I am a beginner with the 30 day free trial, then initiate the payment once the trial is over. I did everything what I had to do to install the latest version of Adobe first Pro CC.
Whenever I click the first Pro CC icon, it starts to launch upward, and about 5 seconds and it gives me the error "sorry, a serious error has occurred which requires Adobe Premiere Pro to stop. We will try to save your current project"and stops immediately...
I have a 27-inch iMac [2014] new nice.
I have enough memory and ram.
What is causing this error? For more information on this would be greatly appreciated.
-Justin
I have resolvet
Hi Jose,
Seems that it crashes when GPU processing.
Go to the file/project settings/general and change the rendering on "Mercury Playback Engine software only" engine.
Press OK, you will get a dialog box in which select "remove previews."
Try these steps and see if it works.
Kind regards
Navdeep Pandey
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