Premiere Pro CS6 closes unexpectedly when loading images or videos in the Viewer.

I've been using CS6 since May of 2013.  I currently work on a Mac. I've never had problems. I used it one day last week, then all of a sudden a few days ago is when the problems started. Premiere Pro starts normally (new or existing project), I can even import media. But I'm not able to load Images or videos in the Viewer, and I'm able to just drag and drop on the timeline. Audio seems to drag on the timeline very well.

I tried many things to get wrong the question such as:

1. start a new project. (Thought maybe something in the existing project was corrupted).

2. opening a project older that I knew worked well in the past. (In addition, the new projects of thought were corrupt.)

3. transcoding video files. (Think of the media was corrupted).

4 restart the computer.

5. hold 'Shift' when you start Premiere Pro.

I don't get the error codes, just a dialog box that says: "sorry, a serious error has occurred which requires Adobe Premiere Pro to stop. We will try to save your current project".

Thanks for your help.

Hi Luther.

Welcome to the Adobe Forums.

What version of Mac OS are you using?

Try to repair the preferences by opening the window of finder click on go and

Choose go to folder and type ~/library and press ENTER. Then go to Preferences > Adobe

and rename the 6.0 6.0.old folder. If you use the Mavericks (OS 10.9) try to give permissions for the

File Adobe as well.

Just reply in case the problem persists.

Thank you

Tags: Premiere

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