Presario CQ61-312SA boot selection failed because a required device is inaccessible

I get the message "boot selection failed because a required device is unreachable" on my computer laptop presario CQ61-312SA. I don't have the CD containing the disks but I do not have a premium Windows 7, 32 and 64-bit family OS disk. I tried to restore to former factory settings using f11 which does not reach 50%.

Hello

As I see that the hard drive on your unit has failed you need to replace the hard drive, then reinstall the operating system on your device then only unit will return to operational status.

If your laptop is still under warranty, contact HP and arrange for the disc replaced.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Let us know how it goes!

* Although I am an employee of HP, I speak for myself and not for HP.

Click the White Star Kudos to say thank you *.

Please check accept as Solution if it solves your problem *.

Concerning

Maton

Tags: Notebooks

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    ------------
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