presentation of iTunes Store huge (can't scroll or click on)

When I opened the iTunes store, the default layout is huge.  Album art images are very large, and the right hand navigation is not yet visible.  I don't see any of my scroll bars, and when I use my mouse wheel to scroll, I go directly from the top of the page, directly to the bottom of the page.  I see nothing in between.  I zoom out, so that I could see small icons and small fonts and also shows the right hand navigation, but then my cursor cannot click items.  The location of the mouse and the mouse actions do not align.

I tried the solution to go in Edition > Preferences > advanced > reset the Cache.  Who has not worked for me.  I use iTunes on a PC of Windows 10 and set to level to the latest version of iTunes.

Hey Designasaurs,

If you encounter some problems with how your iTunes store is displayed, try force leaving the app the revival. A quick reboot of your PC may be be useful but not necessary if the renunciation and the stimulus has solved the problem. Follow the steps below to force quit your iTunes Application

1. right click on the taskbar, a menu should display

2. click on the Task Manager

3. look for the iTunes process and highlight

4. then click on end task.

Once the application closes completely, try to restart to see if the problem is resolved. Thank you for using communities of Apple Support for assistance.

Have a great day!

Tags: iTunes

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