Presentation showing only on a single monitor

I recently upgraded a TC5.1.6 SX20 to TC6.0.1. Before the upgrade, when not in a call, a user would and the presentation appear on both screens, but after the upgrade, the presentation doesn't show on the introduction screen and screen main watch just the paper painted. is it possible to change the behavior so that the presentation is on both screens, when not in a call?

I have output HDMI 1 installation as first and Second HDMI 2 installation.

Installed options:

NaturalPresenter, high definition, DualDisplay

Thank you

Hi Robert,.

Please use this command:

xConfiguration LocalLayoutFamily video: eminent

There is a slight change in the page layouts in TC 6.0.0, and for this reason, we are facing this problem.

Thank you

Prashant Rawat

Tags: Cisco Support

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