Press ID not working after replacement screen

Hello

Recently, I dropped my phone and cracked my screen, the touch screen no longer works, but the fingerprint was not working.

I managed to take it to the local store (no apple store or authorized dealer). They agreed the phone and asked me if I can provide the access code that I refused to provide. Still, they accepted the phone saying they can fix. A few hours later when I revisited the store that they had replaced the screen and when I checked all the features, I was able to identify that the touch (fingerprint) ID does not work, when I went to the print options settings in the menu of finger contact ID is gray. When I asked they claimed that it is because I could not give the access code that sounded ridiculous.

I stayed in the store, while he was rechecking and since I am available I can also provide the access code when its need. Still, it failed to fix it.
I think they have distorted or damaged the hardware component that is associated with the contact ID.

They probably changed the home button when they replaced the screen (ask them). If it does get them to return the knob to the original House and if they still have it. If they don't have it, or they have damaged this replacement of the screen, you can't use the contact IDS.

Tags: iPhone

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