Previous serial number Version

Similar Questions

• Previous serial number for the trial version?

  I recently bought Acrobat Pro DC for $199 after a free trial 30 days. After installing Acrobat, he asked me the previous serial number. I never received one for the trial version. Please advise or I will have to be repaid for the $199.

  Thank you

  Contact customer service by phone immediately. You have purchased a package update, not a full version.

  Mylenium

• I bought Adobe Acrobat Standard DC.  During the installation, he keeps asking register previous serial number. Any suggestions?

  During the installation, he keeps asking register previous serial number. Any suggestions?

  Hi santiagorfp,

  I checked your account & I see that you have purchased the upgrade to Acrobat Pro DC November 2 & Acrobat Standard DC November 3.

  Update requires the previous version of Acrobat serial key to activate, but the second is a purchase of full application (Acrobat Standard DC), and so it should not ask the serial number recorded previous product.

  Make sure that you enter the series of Acrobat Standard DC key not key upgrade Acrobat Pro DC series.

  Kind regards

  Nicos

• Help: CF Builder does not accept my previous serial number

  I have a serial number for CF Builder 3, which is an upgrade version.  My computer is completely dead, so I bought a new computer and installed 3 CFB.  I enter my serial number CFB 3 and for my previous serial number, I have entered my serial number CFB2.  Both come from my account here on adobe.com page.  The OK button is not enabled when I get my previous serial number.  I copy and paste my account page and I confirmed that I don't have any extra spaces in the serial numbers.

  I remember that I had a problem with the CFB 3 last year, and I had to get a new serial number.  This is perhaps why it does not work.

  I started a support Chat, but I was told that they do not support the BFC by CAT.   Are there any other options other than payment for a support call?

  Thank you
  Kathryn

  Hi Kathryn,

  We have sent you the license key. Please check the same thing and close this debate.

  Happy to help

  Kind regards

  Anit Kumar

• How to find previous serial number for lightroom 5

  I come of LR5 in the mail I got a free trail and its asking me the previous serial number where do I find?

  If you have purchased the upgrade to 5 LR, you also need a license for a version of Lightroom 1,2,3 or 4 original key. If you do not have an earlier version then you should purchase the full version 5 for US$ 149.00. If you have purchased the upgrade 79 $, then you must contact Adobe support directly to try to get a refund for the upgrade and purchase the full version.

• I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I impujted it. Then he asked my previous serial number of my purchase of lightroom 3. Since I upgraded to ligtroom 4 I

  I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I charged it. Then he asked my previous serial number of my purchase of lightroom 3. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How can I get the serial number of my version 3 so I can activate my program version 4

  If you have Lightroom 3 is still installed, you can get it from there.

  If you do not and you have your box/drive, it should be there.

  IF you do not have one of the people, and you have registered your software, you can log in to your Adobe account and get it there.

• I have a new iMac and used the disk to install version 6 of photoshop, but I have upgraded to version 12, but its installed version6. How can I get version 12? I tried to uninstall, but it does not ask the serial number version 12. Thank you

  I have a new iMac and used the disk to install version 6 of photoshop, but I have upgraded to version 12, but its version 6. How can I get version 12? I tried to uninstall, but it does not ask the serial number version 12. Thank you

  If you want version 12, then you don't need to install version 6, you must install version 12.  If you are really talking about Photoshop Elements, not Photoshop, then the link below, you should get to the download.

  PES 10, 11, 12, 13, 14 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

• Cannot find previous serial number

  I bought Acrobat Pro DC but could not find the previous serial number. I only have Adobe Reader.

  Means that my purchase is not valid. If so, how to make a refund?

  Adobe reader is free, so there is no way to upgrade to adobe reader to adobe acrobat software.

  http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

  http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html

• I upgraded my Adobe Acrobat in 2009 to the Acrobat 9 Pro. I had to buy a new computer, so when I have instaslled Acrobat 9 Pro with my serial number, he asks now a previous serial number activate. What should I do

  I upgraded my Adobe Acrobat in 2009 to the Acrobat 9 Pro. I had to buy a new computer so when I installed Acrobat 9 Pro with my serial number, he now seeks a number of earlier version. It has been 6 years, so I don't even have the previous Acrobat program or it's serial number. How can I get my Acrobat 9 Pro activated with my current serial number so that I can begain to use the program.

  You can try to contact Adobe and see if they can help. See if you can find a proof of purchase of the old version.

• Bad serial number version PES 14

  I bought and downloaded Photoshop elements 14 but discovered too late that it was the version of Windows (Swedish) that I bought and when I tried to enter the serial number in the Mac version does not so much work.

  How can I get a new serial number for Mac instead?

  Do not worry, in this case, you need to contact Adobe technical support, they will check and assist you accordingly:

  Contact the customer service

  [Click on always need help (help), then select the Chat option]

• Student Creative Cloud application serial number version

  I paid for Creative cloud for several months. Now when I try to open Photoshop, Illustrator or something else, he began to ask me the serial number. I tried disconnecting and reinstall, but it helps does ' t!

  Ask the serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html

  or

  This is an open forum, Adobe support... you probably need personal Adobe support for help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• upgrade agreeing only not previous serial number

  I bought an update of Creative Suite 5.5 to 6 standard. He accepted my serial number for the new update and asked 5.5 serial number. I entered, but it will not accept it as valid, even if it is in my files of licenses in the account on adobe.com. Any suggestions on how to fix this?

  You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here are some links to help get in touch:

  http://www.Adobe.com/support/chat/ivrchat.html

  http://www.Adobe.com/support/download-install/supportinfo/

• just downloaded 5 of Lightroom, typed in my serial number but it say I need a previous serial number of my latest version of lightroom. I have not... what should I do?

  I have a problem my lightroom license...

  you bought a lightroom update.

  Return, cancel or change an Adobe order

• Lightroom ask the serial number of the previous version, where to find?

  Hello everyone, forgive my English, last night, I downloaded and paid online Adobe Lightroom 5, at the end of download I got the serial number, once entered into the trial version, he asks me the serial number of the previous version, but it was the trial version has no any number to affix can someone be kind enough to explain to me how to solve the problem.

  Thank you very much.

  He asked your serial number for Lightroom 4, Lightroom 3, Lightroom 2 or Lightroom 1.

  Because he asked for it, you paid for an UPGRADE from a previous version. You do not buy the FULL version of Lightroom, which does not require a previous serial number.

  If you have bought the UPGRADE error, you will need to contact Adobe directly.

• Try to find a former serial number from a previous installation on the old hard drive. Any help?

  My old pc motherboard crashed and I'll try to find my previous serial number. Any idea on where to find it in the old installation?

  Hello

  If the serial number has been saved with Adobe, then support would be able to find it.

  Please contact customer service to help you locate the serial number.

  ^ Ani