Previously published captivate 9 courses do not play audio

I've been using Captivate 9 and have published the same course several times. Recently, when the course is published and displayed on a Web site, the CC text is missing and the audio is not playing. None of the parameters have changed in the captivate. So I had CC text and audio before but now I don't have. Is it on my end? I need to clear my cache. Or is it on the end the webmaster? If it is the latter what doe she have to do?

The CC text and audio still works for you when you view the contents of your side?

The CC text is part of the skin of project/PlayBar.  Is it possible that the webmaster only a main post the SWF and not the other SWF that powers the bar reading?

Tags: Adobe Captivate

Similar Questions

  • HTML5 content published from Captivate 7 including audio slide do not play audio in the DPS overview

    I added 5 HTML contained in a publication of DPS that I created in Indesign CC. When I saw the content on my desktop I do not play audio when the Insider. The content, but without audio. is this normal? I cannot publish to a device right now and am just trying to figure out if I'm doing something wrong.

    There is no substitute for testing on a device.

  • iPhone 7 will not play audio via the USB port on the car.

    When I plug my iPhone USB port 7 more in my car (15 Jeep Grand Cherokee), the artist/song/podcast information appears on the screen, but the sound plays through the speakers of the phone.  I have confirmed that my settings are all the same as they were on my 6s, who played without any problems via the USB connection.  Bluetooth streaming works fine - no problems at all.  Any ideas, or is this a problem similar to that people have with CarPlay?

    Welcome to Apple Support communities, kevo.mac!

    Congratulations on your new iPhone 7 more! I see that you connect with your Jeep Grand Cherokee using the USB port. Everything seems to work fine, except that the music plays through the phone instead. I'll be happy to help you to get this working.

    Help to connect your iPhone, iPad or iPod touch with your car radio

    If you are using USB playback

    Restart your iOS device and your car.
    Connect your iOS device to another stereo USB port (if you have one).
    Try another USB cable.
    Update your iOS device.
    Install the updates to the firmware of your car radio.
    Test of audio playback from a different application. If you can not play audio from a specific third party application, contact the developer of the app for help.
    If you can not play audio from an app Apple, contact Apple technical support.

    Enjoy your weekend!

  • I need help on how to audio output when I go. I ticked the box at the bottom, but when I go to view my video on quicktime, it does not play audio.

    I need help on how to audio output when I go. I ticked the box at the bottom, but when I go to view my video on quicktime, it does not play audio.

    GUYS, I GOT IT. AND THE SOLUTION IS WAYYYYY WITH JUST A RENDERING. So after countless time I spent trying to make it, I found a way that me really happy that my old rendering has not worked. All you have to do is download adobe media encoder and BAM your gold. I make it in h.264 that i couldt using the old rendering and now it works fine.

  • Captivate 8 - "Audio" in the context of a fast action is not playing audio

    Hello. I was hoping you could help me, because I can't understand why what I'm doing doesn't work.

    I have a slide where I explain the answers to a game earlier in the captivate. Each question is a hyperlink that runs a tip action. This action is currently a set group of objects (box highlight to hide the rest of the screen) and two boxes with text captions. From the top of each box has a red X that I use as a button. Clicking this button launches a tip action that hides everything simply all these objects.

    The screen without a caption box:

    Screen.png

    The screen with a caption box:

    Screen w caption box.png

    My calendar:

    Timeline.png

    I try to add audio to the text explanations, but cannot get the sound to play. I edited stocks advanced for hyperlinks read 'H1 Show' (objects grouped for that matter) in the first line and "Play audio H1.wav" in the second line. I also changed the advanced actions related to the red Xs 'Hide H1' and 'Audio triggered Stop. "

    advanced action 1.png

    advanced action 2.png

    Unfortunately, when I do that, the sound does not play. My limited knowledge of captivate, update the advanced actions on what you see above should cause an audio file specific to play when they click the hyperlink and the beep to stop when you click on the red X. Currently, the audio does not play.

    Does anyone know what I have neglected to make it work correctly?

    Thanks a lot for the answers.

    It must indeed work, don't have time to test and do not immediately see the problem.

    However, would it not easier to fix this audio clip text in the Hx group? He will play only when the group is displayed.

    Update: I tested this out in Captivate 9, with the example, I created for the blog: play with Captivate 9 - Captivate blog

    It works perfectly for me: I added an order of audio playback to the joint action, I used to show the lightbox and stop triggered audio to the action of the close button.

    I have test browser both browser HTML to check if it works for output SWF and HTML. For such an order, that I never had the experience that I should have to publish to make it work, maybe I'm lucky.

    It's common action, I used to change the State instead of display Lightbox, the Show action is for the close button.

    For the close button:

    Sorry that I could not test it on 8.

  • Accordion, Interaction of training will not play Audio

    I have Adobe Captivate 9.0.2.421 on a Mac computer. I create a training with audio accordion Interaction in each of the four drop downs. However, when I saw, the sound does not play when you click on a drop down.

    It is possible that I found them here: Adobe Captivate 9--> Gallery---> Interactions.  (see screenshot).

    In any case, I found the solution to my problem in another forum post from Rick "Captiv8r:

  • Windows DVD Maker-slideshow does not play audio

    Burner Windows DVD and music files

    I'm trying to burn a DVD with slides of image and audio (.mp3 music files).  Slides in image work, but I can't get the audio to work.  To set up the DVD, I chose the audio file and in the process he said, but the music does not play when I put the DVD in the DVD drive.  All I see are the image slides with no music.

    I'm trying to burn a DVD with slides of image and audio (.mp3 music files).  Slides in image work, but I can't get the audio to work.  To set up the DVD, I chose the audio file and in the process he said, but the music does not play when I put the DVD in the DVD drive.  All I see are the image slides with no music.

    ===================================
    There could be a problem of compatibility with MP3 files.

    It may be worth trying to convert your MP3 file in the
    Format WMA before you import into Movie Maker.

    There are to many free converters available on the net...
    download from Koyotesoft is an example:

    (FWIW... it's always a good idea to create a system)
    Restore point before installing software or updates)

    Koyotesoft "Free MP3 WMA Converter".
    http://www.koyotesoft.com/indexEn.html
    (FWIW if you install the converter, you can
    Uncheck offerings from Yahoo and Dealio) (also... you
    may want to uncheck the CD Ripper and the Easy
    MP3 Cutter)

    After installing the program... open and drag and drop
    your file MP3/s on the main screen...

    Choose a backup folder (path of output). Or just leave...
    "Save to the directory the file" checked and the new
    files will be saved in the folder with the current files.

    Choose a format...   WMA

    Left, click Convert.

    Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.

  • HP Pavilion dv7 will not play audio via HDMI

    Hi I noticed recently that my laptop Pavilion dv7 entertainment will not play sound through the TV. The image is on the tv but its is running through the speakers of the laptop? I never had a problem with it until now. When I open the sound options, the ATI HDMI says it is not connected and it won't let me select it so it is connected? Help, please?

    Best regards, Sez.

    Sez Hi,

    Try to use Recovery Manager to reinstall your graphics driver AMD package as this will also reinstall the driver Audio HDMI AMD - how to use the Recovery Manager to reinstall the software and drivers is detailed in the document in question on the link below.

    Recovery Manager - Windows 8.

    Recovery Manager - Windows 7

    Recovery Manager - Windows Vista

    After reinstalling, restart the laptop.

    Kind regards

    DP - K

  • Windows 7 does not play Audio or Audio files into video files

    I recently had trouble with my permissions of file being messed up because of a bad Windows Update and after to find most of my problems and access to almost everything I find I can't play audio files such as mp3 or wav in any player (Winamp, iTunes, etc.) or have game audio while watching a video file (I tried VLC).

    The strange thing is that audio plays very well while doing something in my web browser, Google Chrome, and I can even open the mp3s in Chrome and have them play. When I try to open an audio file in Windows Media Player, I get an error C00D11B1, else hangs the program or does not play at all, the timer remains at 0. I tried to recharge my programs, codecs and drivers, but to no avail. System Restore is not an option I lost somehow those I had over the screw up that changed my permissions.

    Any help or ideas would be very appreciated.

    Solved here...

    Windows Media Player C00D11B1 - Microsoft Community error code
    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-pictures/Windows-Media-Player-error-code-C00D11B1/4a80bfc9-c849-49ff-8AF3-96efcf0867af

    And if it does not help, Vivian Xing [MSFT] another method.

    Windows Media Player 12 error C00D11B1 problem
    http://social.technet.Microsoft.com/forums/Windows/en-us/e3fc642b-d4db-4DEB-bba3-dc239ae684c0/Windows-Media-Player-12-error-C00D11B1-problem?Forum=w7itpromedia

  • HPa1519h Pavilion Media Center does not play audio

    I bought a HP Pavilion of a1518h with a sweet WinXP Media Center Edition 2005 from someone, and it does not play the audio files. I noticed, the called program manager of sound effects is not found, and also, I do not see any what PCI sound card to come with him despite all the buttons mute and volume on his keyboard. If I chose the control panel / sounds and Audio devices, volume is just not said 'No audio device' now. Hmmm.

    I buy a sound card M-Audio 2496 since to use its MIDI in / out, but audio in/out-wise, I still prefer to use the resources of the HP (if I can get them work), so that I can plug both cables in the HP front and rear outputs stereo, and, more important still, the computer reacts to the volume buttons and mute the keyboard. (2496 card does not work). Could someone give advice what Miss me exactly and how do I proceedto back the sound capabilities of the HP?

    I tried to use HP application recovery to see if I can restore sound effect Manager, but he has not been listed as a recoverable application / choice of the driver. I tried to restore XP to an earlier date (maybe?), but the system restore reported that is not possible. I do not have a Windows HP disk, but XP is installed in a 10 gig recovery partition. I tried to locate a Setup program the sound effect Manager on this partition and my recovery of HP DVD system without success. Where should I go from here?

    This document from hp should help:

    http://support.HP.com/us-en/document/c01427349

    If this does not help, try the procedure described in this doc:

    http://support.HP.com/us-en/document/bph07154

    Let us know how it goes.

  • Windows media player does not play audio files downloaded from the Canon HF M41 HiDef camcorder

    I downloaded audio and video files from a Canon Vixia HF M41 camcorder to my computer.  When I try to read files with Windows Media Player, the video is fine but the audio is only a hum.  What codec must be installed to play audio, and where it is available for download?  My operating system is Windows 7, version 6.1 (Build 7601: SvcPack 1)

    Hello

    What type of file are you trying to play?

    Method 1:

    I suggest you follow the link and check.

    Play an audio or video file: frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows7/play-an-audio-or-video-file-frequently-asked-questions

    Method 2:

    I suggest you follow the link and check.

    Codecs: Frequently asked questions

    http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions

    See also:

    Tips for solving common audio problems

    http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

  • Captivate 5: slides will not play automatically

    I am facing a problem with Captivate 5 (just starting to use it, in fact still a trial version but the full purchase in a few weeks) that I hope someone can help me with. I have a presentation of 32 slides with audio (imported by blade) and some animation boxes and setting highlighted on some slides. Animations and highlight boxes are synchronized with the audio. When I saw or publish it in format pdf, I noticed that it does not automatically play the slides. The audio starts automatically, but must press the play button to get the boxes/highlight to start animation timing. So if you press the play button 5 seconds after the start of the audio on a slide, and then the highlight boxes and animations will not match upward (they would be 5 seconds behind). In addition, the slides didn't automatically advances until you press the playback button (and the "timing" on the slide runs until the end).

    I thought it was something in terms of do not have autoplay, but I put it on auto run. I even played with having the preloader up to 0 to 100 just about everywhere in between. I also played with the settings of each slide to see if it was something in terms of the action of dragging out. I fixed to continue, and even updated no action (where I had to click on the next button to move forward), but then again, nothing helps.

    Also, where this is relevant, I have a next and back button each screen. On the first screen, I have a text entry box (I shoot the variable in another form), and the length of the blade is defined by the audio (a few seconds).

    What can I do to fix this? Any help would be GREATLY appreciated!

    captivate issue.jpg

    Hello and welcome to the forum,

    What is the chronology of the first slide? I see not all objects, because you're talking about a text entry area that is not visible. What I see, is that you have a fade the first slide and the 2 buttons pause the slide to about 1.5 seconds after the start. The slide itself seems to be much longer than the audio, unlike what you said in your question, or you have an object much later? In this case, the problem is with the two buttons that do a break before this object. Could you post a screenshot of the full chronology of the first slide, maybe what you see is only linked to that?

    Lilybiri

  • Captivate 6 courses will not progress after upgrade

    Hello!

    I have a class that I created in Adobe 5.  It is pretty standard, buttons that move the user to drag the slide and some demos.  I upgraded to Adobe 6 and edited the course and if I (even when I saw) publication run, the buttons do not send me to the slide that starts the demonstration (which does not contain a demo on it at all, which leads me to believe it's something with the slide with the buttons on it).  I checked all my buttons (there are 10 in total on the slide) and they go to the right place.  Class allowing to work without any problems before and I did not any significant changes to the slide.

    When I saw these slides, slide in which the course gets stuck on (with buttons) just lies on the screen - I can click on all the buttons, but they don't take me anywhere (the playhead to preview looks like it is running for a much longer period that the slide is in length if).  When I publish, the blade just stops.  I can click on the buttons and that they are not progressing the slide and then the buttons appear inactive.

    The slide on that course wedge is the 5th in the course.  Slides 1-4, all work (button-wise, progress-wise).  I publish to swf, Flash 10.  Adobe 6 is completely updated.  I'm on a PC, Windows XP Pro.  I looked at some other forums and deleted all my slide transitions and cleared my cache folder.  I don't know what to try next.  Any help would be appreciated!

    Thank you

    Kelly

    The slide, or something about this is may be damaged. Remove and replace all buttons on this slide.  If this does not it, rebuild the slide from scratch in Cp6.

  • MBA does not play audio on JBL EXTREME

    Hello

    I tried to play music on my new JBL EXTREME of blue tooth speaker that proved no problem on my phone I have 6 s +.

    However, I can't be able to remove from my Mac Book Air!

    It's 'pairs' very well with the JBL speaker sound!

    He has played from the loudspeakers of the MBA.

    No music, no audio from Youtube on the JBL; nothing!

    I run the latest version of the software, and I restarted the MBA and the JBL repeatedly.

    My MBA plays very well with my Sennheiser Blue Tooth headset, so I think that my audio settings are OK. (?)

    Someone has an idea of what the question might be, please?

    Thank you!

    Rut

    Howdy MXP 150 Patriot,

    If you're able to pair your bluetooth with your Mac speaker, but your Mac continues to stream audio from its built-in speakers, you might check to see which device is selected in now Option while you click on the Volume control () in your menu bar. You can also check in system preferences > Sound > output.

    OS X El Capitan: adjust the audio output of your computer settings

    Note If you don't see the Volume control () in the menu bar, you can add it by checking the box "Show volume in menu bar" in system preferences > Sound.

    OS X El Capitan: increase the volume upwards or downwards

    All my best!

  • Movies transferred to Mac will not play audio

    I have some videos from my laptop that I saved on my desktop Mac. They had audio on the laptop but now I noticed there is no option for sound on the Mac, but the videos play without a hitch. Now this is not a huge problem except that my laptop recently crashed and I can no longer log in and access my files. Then these videos are, roughly speaking, no longer needed. Is there any application or any situation to extract audio lost for my videos?

    Is there any application or any situation to extract audio lost for my videos?

    If the problem is a lack of support from the audio codec on Mac, then try the VLC Player for free.

Maybe you are looking for

  • I can't access a block of emails in the Inbox of one of my email addresses. That's happened?

    When I click on emails in the Inbox of one of my email addresses, nothing appears (or in the case of one of them, a big block of characters is displayed, as this 'C + Z3dc7paG + d3jJtavOUpob6ulqppnp'). This only affects the emails until the last days

  • free compac computer graphics card update

    trying to play mega drive classic collection - message D3D does not open due to the update of the graphics card, please help Thank you in advance.

  • How to install the Hebrew Language Pack.

    Separated from this thread. IME is NOT the installation of the Hebrew Pack, I know I type in English and my English is OK is a problem, why can't someone to provide me Hebrew pack for windows 7 Pro SP1 edition windows?

  • BlackBerry Smartphones Internet problem. Help!

    I ' am in UK and bought a BlackBerry Storm 9530 on ebay a month ago. I did check with the provider that is 3 network and everything was fine and the internet was really great. After two weeks and it has been a week now I don't have any internet conne

  • re-installed Windows 7 "not authentic".

    Initially, I bought Windows 7 Home Premium in June 2010 to run under Parallels on a Macbook Pro.  I have since wiped this same Macbook Pro and added a Bootcamp partition.  I no longer run Parallels on Mac OS.  I reinstalled Windows 7 on the Bootcamp