Print colors of my screen on a customers bad printer

I run a business from online wedding invitation design. I first create digital files of invitations in Adobe Illustrator CS5, then then I send the PDF to my clients, and finally customers are responsible for the printing of the invitations themselves. Some people print from a computer at home, some have a local print shop print them (professional GOLD places like Staples and Office Max) and some download the design of an online print service.

I use CMYK and Adobe Illustrator CS5 to create my file.

2 times this year I met a problem that I don't know how to fix. The customer said that when they print the PDF at home AND a local printer (staples or otherwise), the colors aren't right. Specifically, my Peach was print Brown for her and my light pink color was Tan felt for her.

The first file I sent him was a PDF I created from Illustrator. I also imported the .ai file in my Photoshop Elements 5.0 and then saved as a JPG and PSD. These two prints of the same results for her. She printed from home and Staples. All two printed wrong.

Can someone tell me why this is happening? I did 250 + sales in the past 12 months, and it's only the second time this has happened.

Help!

Yes.  You are in a 'open loop' workflow (technically speaking).  I would like to see the color of your application settings in Illustrator (Edit > color settings).  You have created a few nuances in Illustrator.  Select 2 colors that have problems and provide me with the CMYK percentages in the color scheme > CMYK.  For example, the color pink could be something like: 0 %c, 20 %m, 0 %Y, 0% K. In the Illustrator color settings, give us space and work CMYK Destination profile (also RGB color space).  Make sure you have "Compensation of the black ' selected Point.  I recommend the RGB = Adobe RGB color space. = V2 SWOP CMYK color space.  This could be regarded as 'standard' practice and, in most cases, you will not get in trouble press.  In the PDF settings, click on 'Print quality' and in the color setting, select 'leave color unchanged.  Save the configuration as a custom setting that you can use for all your files.  Sending proof online in PDF format, it's not what I was referring to.  You should look into getting a decent Proofer, even if it means just for your peace of mind.  If the file prints out of whack, you have a chance to 'fix' the file before it goes to the customer.  And proof of prnted must always be signed by the customer, which could then submit evidence printed to that print job.  Even online impression sellers have a way to accept the printed evidence.  It simply means waiting for approval.  And, because you're in an open-loop workflow, you must have a way to assure your customers that their work will be printed the way it is supposed to.  Then, you will be paid.  You can take a look at Adobe Print Publishing Guide, a good source of information about the print stream and assigning the establishment of industry standards that will ensure the accuracy of your set of circumstances given.  I was unable to read your screenshot.  I need you to write your settings.

Tags: Illustrator

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