Print HP DesighJet 510-42 inches with a troublesome green tint

Hello!

Please, help us!

Our 510-42 in. HP DesighJet print with a troublesome green tint.

Without worrying about the color palette of the used software (draw, Word, PhotoPaint), and primary color (RGB or CMYK) mode, the result is the same - boring shade of green.

We have three sets of original cartridges that have tried, but the result is the same.

Printer is used for printing on canvas and photographic paper and color quality is essential for the art reproductions.

Once more, please, any help is welcome!

Thank you!

First of all, thank you for your help.

I run the troubleshooter and all is well. No problem in diagnostic impression and B.

The exception is the menu option: Ink - Color Calibration menu > calibrate paper - value depending on the type of paper loaded in the printer.
When I select "Calibrate paper" instead of display "the value the type of paper loaded in the printer", the printer starts calibration. "
We used two different operating systems to print, Win7-32 and 64-Win8 and various vector and bitmap graphics programs. Same result - Green is dominant.
I think that it is a manufacturing defect. Too bad.

Once again, thank you for your help.

Tags: HP Printers

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