print in grayscale in illustrator CS5

Hello

I have Illustrator CS5 and I do not print graphics (rectangle, circle, etc.) in real color only in shades of gray, monitor see the actual color, but when I print the paper show in grayscale.

Print real color images, normal.

What hapenned?

Someone has similar problems.

I call Adobe support, they told me to press Ctrl + Shift + double click to reset preferences, but I do not perform this operation, always load the Illsutrator and without showing the window to reset the preferences.

Please help me

Concerning

S. Alvaro

Sounds like your raster elements print in color and your vector elements are grayscale. Try to print > advanced > Custom > balance Slide Raster vector to Raster.

This can be a temporary solution to what is perhaps a .ppd, what level of printer/Poscript problem / printer driver are you using?

Tags: Illustrator

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