My printer is not completely print in grayscale
Hi my Hp 915 all-in-one printer is not completely print in grayscale. When I tried to print a black and white photo he printed only 1/4 at first, then the rest is in red or pink.
It's what happents
And also the top photo only works when I have I have the color with the black cartridge.
If I don't have the black cartridge and print on shades of gray, it's what happens
I also think Im running out of colored ink.
and one more thing I have need a driver or an app of this printer where I can easily access for scanning photos. While I don't have to go in device and printers all the time I have to scan a photo. I use to have one on the pc before, but I forgot the name.
Hello
Grayscale is a mixture of colors available on your printer and in conditions normal printer print in black and white with the help of all colors. If you want to print B & W, select black in only.
Kind regards.
Tags: HP Printers
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I want to thank you for all your help. It has been very frustrating for me to not be able to solve this problem. However, with your help, I learned a little. As I mentioned previously, I am not savvy in computer science.
The installation that I downloaded from the HP site seems to be useless. Fortunately, I found my installation CD and was able to successfully install it with the CD. I now have my rear HP Solution Center, and everything seems to work well. No message more that it has not been installed correctly or the pilot is missing.
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