Print spooler is not running. cannot add a printer

I have a HP 5610 all in one printer. It worked fine until I tried to clean up and improve my sytem with the Maintenance of the system software. It deleated all my printers and now Windows does not re - install a printer. I get the following error: Windows can't open add printer. the local print spooler service is not running. I tried the first sugesstion to use the patch program and it detected the error and tried to fix it but I got error 1068. (Dependecy service could not start.)

I went in the administrative area to make sure that the correct files have been verified.

I went to Windows Explorer and makes sure there are no files in the Windows\system 32\spool\printer

Still not able to add a printer and print anything. the Windows operating system is Vista and I have a dell computer.

Help, please

Thank you

Martha

Check the print spooler service:
1. go into Control Panel, administrative tools, Services.
2. scroll down to "Print spooler" service, the status should be "started" and startup type must be 'Automatic'. If this is not the case, click "Restart the service" on the left pane.
3. If the service starts not so much that you found the error 1068 (dependencies). Double-click the print spooler service to open its properties.
4. click on the Dependencies tab under "this service depends on the following system components: Remote Procedure Call (RPC), and then expand RPC (click the sign +) you will see DCOM Server process Launcher (you will need to close and open the services console if it is not)." These two services are also, check the list if their status is "started", start them as needed

3 services should have 'Started' State and the Startup Type to "automatic".

If the above does not help, you can do a system restore at the same time that the printer works.
System Restore: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

Tags: Windows

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    Visit our Microsoft answers feedback Forum and let us know what you think

    [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer or useful you help others find the answer more quickly.].

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