printer all in one HP psc 1315xi - cartridge error message

I recently bought a used hp psc 1315xi all in one printer.  The printer is in very good condition and came with a HP 27 black inkjet print cartridge and a tricolor HP 28 inkjet cartridge.  Both cartridges are half full (my computer can read the levels until I try to print).  However, when I try to print something from my MacBook Pro an error message that says the black print cartridge (and then soon followed by cartridge three colors) is not compatible with the printer.

I checked the cartridges, and certainly they are supposed to work with this printer.  I tried cleaning and even uninstall the printer from my computer software but nothing has worked.  I don't understand how the printer can read how much ink is left in the cartridges but goes on to say that the cartridge is not compatible.  Please help me.  I don't want to buy new cartridges and it just happen again (and be $50 more poor).

Thank you!

Hello

I totally agree with you.

If you are in the United States, please call HP for Technical Support and you may be provided with the option to upgrade to a printer.

Please call the HP Technical Support for assistance.

If you are in US, the toll free # is 1-800-474-6836.

If you are not in US , then log on to www.hp.com , bottom left it is an icon of the world map, click it, then select the region that you belong to, which would then provide the support options for you for this region.

Kind regards
Jabzi

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