Printer does not appear in the scan dialog Acrobat XI (Mac)

Create from Scanner brings up a dialog box that includes "Select the scanner to use" menu drop-down but my printer / scanner is not listed.

Can I use the same printer / Scanner with Apple Preview and used the same printer when you run Acrobat X Windows.

Have you tried a conversation with support, but they will not help since I use an evaluation rather than paid version. Not sure why they think I'm paying for something that does not work on my system!

Anyone help with this problem please?

Peter H

Responded to my request!

I had a CUPS driver loaded and have now installed the TWAIN Brother driver and everything works.

Don't know why the cat of support could not have pointed this out. have found before the Chat service is limited and not comparable in quality to the products produced by Adobe!

Tags: Acrobat

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