Printer does not print PDF formats

starting in September, my printer (Canon MB2320) does not print PDF formats. Newly created or archived.

Hello

Thanks for posting your query in Microsoft Community.

Try these steps and check.

Step 1: You can try to use the Printing Troubleshooter will attempt to diagnose and solve your problem automatically:

a. open the printer Troubleshooter by clicking the Start button, then Control Panel.

(b) in the search box, type Troubleshootingand then click Troubleshooting. Under hardware and sound, click use a printer.

c. access the link below for more information on troubleshooting printer utility:

Open the printer Troubleshooter

Step 2: Go through the link below and follow the steps provided to solve the problem you are experiencing:

Resolve PDF printing problems. Acrobat, Reader

I hope this helps. Get back to us with results.

Tags: Windows

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