Printer HP officejet series 6400 'offline,' error

Original title: HP officejet series 6400 printer

Printer HP officejet, 6400 series, I can't print from the internet, it says 'offline', how do I fix?

Hello

Thanks for posting the question in the Microsoft Community. If I understand correctly, you are facing problem with the printer of. I understand that it must be frustrating, but don't worry, we are here to help solve the problem and guide you in the right direction.

First of all, I suggest review the links and try to run the troubleshooter and check if it helps.

Printer in Windows problems

If the problem is not resolved, see the article and try to solve the problem:

Monofunctional and HP Multifunction printers - "the printer is offline" Message appears on the computer and the printer HP Will not print

If the problem is not resolved, please respond with more details and we will be happy to help you.

Tags: Windows

Similar Questions

  • I try to install my printer HP photosmart series C4500 it error please advice

    I try to install my printer HP photosmart series C4500 it error please advice

    I try to install my printer HP photosmart series C4500 it error please advice

  • Printer HP Officejet 6500 says offline how to operate

    Printer is turned on.  I Redid the installation wireless or power printer off.  Restarted the computer.  Always says the printer is offline.  The printer does not work even on my two machines Win 7.  He had worked on my new HP Pavilion TouchSmart all-in-one, earning 8.  Until this morning.  any help will be appreciated.

    Hi Memiki,

    Welcome to the HP Forums, I hope you enjoy your experience!

    I understand that the printer is showing offline.

    I'll be happy to help you.

    Try disabling the tempararily to Antivirus software to see if that makes a difference.

    Check that the printer is not in offline mode.
    Go to start, devices and printers.

    Click with the right button on the name of the product, then click on see what's printing.
    Click printer at the top.
    Look for items suspend printing and the printer use in offline mode in the menu.
    Make sure that there is no check mark next to each item.
    If a check mark appears next to each item, click to clear it.

    Make sure that there are no jobs in the queue.

    Try to print again.

    If you can't always print, then print a configuration page to make sure that the printer has a valid IP address.

    Printing a Network Setup Page.

    Check the computers to see if the IP address matches.

    Go to start, devices and printers.

    Right-click on the printer and on the left, click printer properties.

    Select the ports tab, and then click the configuration port.

    Check the IP address.
    If they do not match, then close the Configure Port window.

    Click on create a port and follow the instructions in the wizard. Equip the IP address of the printer.

    Make sure the printer is online.

    Test the printer.

    If the IP address match then try and access the web server integrated printer.

    Type the IP address into the internet address bar explore.

    If it loads the page from the network printer then the printer is on the network.

    Check that the computer network.

    If you need more help, please provide the following information.

    The IP corresponded on computers?

    Were you able to access the IP address of the printer?

    Were on the correct network computer?

    Thanks for posting on the HP Forums.

    Good day!

  • Printer HP officejet Pro 8600 offline

    Printer is showing offline. He has worked previously. How to make it online? All tests wireless pass. IP address is correct. Troubleshooting found no problems.

    tried several times and no go!

    Download printing hp and doctor scan.  I had the same problem and it fixed it!

  • Print printer: HP OFFICEJET 6500 E709n series only

    My printer HP OFFICEJET 6500 E709n Series does not print. It is directly connected by a cable to the computer. When I hit the "print" button, there is an error message:

    Not enough memory available

    Check the cable as this may not be connected correctly

    I checked the cable, all right. I rebooted several times. But it didn't ' work.

    Can someone help me?

    Thank you

    What operating system?

    Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.

  • Error in printer HP - Officejet 4620 Script Wizard

    1. number and product name
    HP OfficeJet 4620

    2 operating system installed (if applicable)
    Windows 7 SP1

    3. error message (if any)
    When opening printer HP occur two script Wizard errors

    4. all changes made to your system until the problem occurred


    Installed the HP software from the website (latest version)


    Hello world

    Root cause:

    A default program to open this file has been correctly defined.

    Download and run the file below. Let me know what you find?

    Update of file association

    Thread resolved - why the wizard of the printer is not working?

  • ATI Mobility radeon HD 4500 series reported an error code 43 and he he had stopped working, so my printer Laserjet M1132 MFP had stoped printing.

    My computer said that ATI Mobility radeon HD 4500 series reported an error code 43 and he he had stopped working, so my printer Laserjet M1132 MFP had stoped printing. How can I make it work againg?

    SHELF MODEL: tm2-1010ea

    SERIAL NUMBER: CNU0290H5H

    Any required driver updates should come from your support site for PC manufacturers, HP? and not Ati or windows update

  • my printer hp officejet pro 8600 n9911n series has a "ghost in the machine".

    My printer HP Officejet Pro 8600 Premium position of outgoing fax, and then numbers appear, usually of 9 and 6 randomly.  As soon as it starts, I can't abandon this process without turning off the printer.  My firmware, drivers are all to date. It's maddening! Thank you for the help here!

    Model number: N911n

    Product number: CN577A

    Thank you "Super Dave", just went down to thephone with technical support. We did together a semi hard reset. I hope that this solves the problem!

    See you soon!

    gilmost

  • using the printer - HP officejet J4680 series

    I have windows 7

    my printer hp officejet J 4680 does not work and I don't know what to do, I think I messed up some how... I can remove it and you can send me a link to reinstall it on my computer?

    Thank you so much

    Darcy wark

    {Information}

    Yes, you can remove it by going to your control panel.
    1. Select programs and features.
    2. choose uninstall programs.
    3. Select your HP printer to uninstall

    Here is a link that you can follow to download the drivers and software on the computer.
    http://goo.GL/BVOOg

  • HP Officejet 4632: hp officejet with an OXC4EB827F error code 4632

    I have a hp officejet 4632 with an OXC4EB827F error code and does not work, also the power button blinks continuously.  Tried the reset how to print HP and doctor Scan and it did not help, there is no response from the printer.  Any help would be apprciated as two years out of warranty.

    Hello!

    Welcome to HP's Forums a great way to get help.

    Thanks for your post. I see that you have a problem with your printer "HP Officejet 4632" that gives you an error message "OXC4EB827F".

    It looks like a hardware problem with the printer.

    Please try this link on the HP forum is the author of X-23 an HP Forum Expert certified. There is a link for the same series of the printer, but not the exact model of printer.

    Link:

    http://HP.care/2bP97Dx

    If this fails, contact HP Technical Support for your printer using this link service:

    http://HP.care/2bGzo6g

    I hope this helps! Let me know how it goes.

    Take care and have a nice day.

  • HP officejet 4630e-all-in-one: message error "hp officejet is in an error state.

    All of a sudden the printer print is no longer.  I keep getting the message error "hp officejet is in an error state.

    I uninstalled and reinstalled,

    used HP scan Dr,

    turn on the printer and goes out,

    and always get the same message

    Hi BS13.

    You are welcome! Thank you for your answer!

    How is the printer connected wireless or USB?

    What version of Windows are you using? https://www.whatsmyos.com.

    For the moment, you try the procedure described in this guide, the printer is offline (Windows)and let me know the results!

    Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    I hope that this guide will help!

  • OfficeJet 6500 E709n: New portable 10 Windows cannot print on Officejet 6500 E709n

    Just bought a Dell Inspiron with Windows 64-bit 10.  Cannot do print on my Officejet 6500 E709n.

    * I can print to this printer even using another computer Dell laptop running Windows 7

    * I have installed and uninstalled the printer a couple of different

    1. With the help of the HP Officejet Full Feature software and driver http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-6500-All-in-One-Printer-series---E709/3...
    2. Using a detection printer 10 Windows "add a printer".

    The results are the same.

    • Never test pages print (no reaction from the printer at all)
    • Printing and scanning doctor detects the printer and all the controls are ok.  Test page does not work, but it will print an internal test page

    Another symptom, if I right click on the printer icon and select "Printer Preferences", I get a windows error window:

    "Address of the 0x5d4982eb function caused a protection fault.  (exception code 0 x 0000005)  Some or all property pages are not displayed. »

    Hi @jhrhilltop,

    Welcome to the Forums of HP Support! I read your post and see that you cannot print after you install the printer on Windows 10. I will definitely do my best to help you. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

    It does not resemble drivers for the printer installed correctly.

    Run all the updates of Windows on the computer.

    I would say to uninstall the printer software. Unlock the hidden administrator account, then install the printer on this account:

    Note: Do not connect the USB cable until you are prompted during the installation.
    Go to your Start menu and in the box "search programs and files", type CMD.
    CMD will fill as an option to search above, just right-click on it and "run as Administrator".
    Once opens in CMD (command prompt), type net user administrator / Active: Yes and press ENTER.
    Then, close CMD and then restart your computer.
    When your computer is on the newspaper in the new account which should show. It will be called Administrator and will not have a password on it.
    If your computer automatically connects to your account after reboot than to go to your Start menu, click the arrow next to 'shutdown' and choose 'change user '. Now log on to the administrator account, that we have just released.
    Under the administrator account, install the printer software.
    Test the printer.
    To disable the Admin account start at step 1 and type net user administrator / active: No..

    Test the printer.

    Please let me know the result and if there is anything else I can help you. Thank you.

  • My computer need to connect to my printer HP 4300 series

    I downloaded successfully, one older, scanner, photocopier, printer, fax printer,

    4300 series, astually called HP Officejet 4315, All in One

    My laptop have accepted it, but I can't print a test page.

    Can you or anyone place the problem... Printing I've done pretty good so far.

    The printer has just ink in it and a new power cord and adapter.

    so I know this isn't the problem.

    Thank you

    Mickey

    Hello

     
    1 did you receive an error message?
    2. If it works well before?
    3. don't you make changes before the show?
    Method 1:
    You try to install the latest printer drivers, software and check:
    Check out the link:
    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=1138342

    Method 2:
    You can follow the steps provided and check:
    a. right click on computer and select Manage
    b. click on "services and applications", then click on 'services '.
    c. scroll down to "print spooler", right click and select "Properties".
    d. click 'STOP' service, and then click on 'START' service.
    e. start the wizard 'add printer '.

    Method 3:
    If the problem persists, you can check the link for problem troubleshooting network printer given.
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-printer-problems
    You can also view add or remove items from the printer using:
    http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer
  • Cannot install the printer HP officejet 4500 Windows 7

    Original title: HP officejet 4500 printer is not able to install successfully on windows 7 64 bit ver

    Good day to all,

    I have a printer above that connects port router thro is not able to install successfuuly using portable computers that are running windows 7 64 bit ver, uninstalled hp program and delele registry still same.i have try vista laptop with a utp cable from office windows xp and laptop wireless with the computer it works fine. Pls help and your promt response is very much appreciated.

    Moved from Vista devices and drivers Forum.

    Hi Benoit,.

    Good day to you and thank you for posting your query in Microsoft Community.

    I understand that you are unable to install the printer on Windows 7. I'll be happy to help you with your query. However, let me ask you a few questions;

    1. What happens when you try to install the printer?
    2. You receive an error message? If Yes, what is the exact full error message?
    3. You try to install the printer for the first time to Windows 7?
    4. Remember to make no change in the computer before the show, if it was installed before?
    5. What is the brand and model of the computer?
    6. You are able to install the printer to Windows 7 via USB cable? If not, what happens when you connect the printer (via USB) to Windows 7?

    There could be various reasons that you can not install the printer. There could be a possibility if you try to connected the printer for the first time, you need the printer software. If it has been installed in the past, it could be any conflict of third party software. Let's try the methods below and check.

    Method 1: Download and install the latest software of the printer from the printer manufacturer's website and check.

    Enter the exact model and series type the following link and install the printer software.

    Driver downloads &

    Method 2: There are several ways to connect a printer to your computer. An option that you choose depends on the device itself, and whether you're at home or at the office.

    Please see: install a printer

    Method 3: If the printer has been installed in the past, perform the clean boot in order to avoid any conflict of third party software and check.

    Put your system to the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

    How to perform a clean boot in Windows

    Note: see 'How do I reset the computer to start normally after a boot minimum troubleshooting' to reset the computer starts normally after troubleshooting.

    From now on, try the methods above and let us know the result as well as the answers to the questions. We will be happy to help you further.

  • Portable printer HP Officejet 6600: need of digitization program

    I bought my printer HP Officejet 6600 in January 2013.  I've installed all the programs on my old computer (Windows Vista). With the installation, I was able to print electronically, and there is a stock of Scanner program that allowed me to scan a Document or Photo to my computer. I recently bought a new computer (window 10).  I tried to use my HP disc to download these printer programs but was unable to do that because I got a message that the disc did not support Windows 10.  Can you help guide to get the programs of HP that I could access and download to my new computer which would give me the possibility to print electronic and scanned documents and photos (not via the USB port)?

    Why don't you just download the software Win 10 out of the HP web site for your printer. A simple search returns... http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-6600-e-all-in-one-printer-series---H7/4322968/model/4323587

Maybe you are looking for