Printer (HP Photosmart) says there is a paper stuck and print nothing else

How can I relieve the alleged obstruction in my printer, please? It will not print what is blocking, which is in the queue or cancel all!

Hi caravanna,

Have you tried the steps from the link above?

I suggest you try the steps to install the printer and download the drivers from the following link:

Install a printer
http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

Why can I not print?
http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

Download the drivers: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3794621

Tags: Windows

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